[RESOLVED] Bug on Firefox - some buttons not working on the left panel

  • 9 March 2023
  • 3 replies
  • 41 views

Hi community,

I'd like to submit a bug that is happening to me and my colleagues on Firefox on all our Miro boards.
 
Some buttons on the left panel don't seem to work, nothing happens when left-clicking on sticky notes for example.
The same thing happens in Incognito mode, but it works fine on Edge.
 
On the left, Microsoft Edge ; on the right, Firefox.
You can see that the button for the sticky notes works fine on Edge: it displays the different colours for the sticky notes, but it doesn't on Firefox. However, the keyboard shortcut works.
Same thing for the IconFinder for example.
 
The Firefox version we use is 102.4.0esr.
 
We used Miro a few weeks ago and it worked fine.
 
Has anyone else using Firefox come accross this bug?
 

Lise 2 months ago

@Robert Johnson The support team has come back to me and the issue has been resolved! :)
Thanks again for opening a support ticket. Have a nice day! :)

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@Lise - Firefox is not my daily driver, but I just had a look and I am experiencing the same issue as you. Most buttons are not responding to clicks:

 

@Lise - I will open a support ticket from your post - you should receive an email confirmation shortly.

It would be helpful if you could update this post with what the support team tells you.

@Robert Johnson Thanks a lot for trying on Firefox! I’ve received the email confirmation. I’ll update the post as soon as I get a reply from the support team :)

@Robert Johnson The support team has come back to me and the issue has been resolved! :)
Thanks again for opening a support ticket. Have a nice day! :)

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