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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

9751 Topics
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Gerrit SchimmelpenninckNew Here
posted in Ask the Community
Los all my work

I don’t know what happend, built org charts and80 % of it is gone, don’t know what happened and can’t get it back

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Eca
Mironeer
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Witold WisniewskiNew Here
asked in Ask the Community
3 boards limit - problem

I’m aware there is a limit for free users: 3 boards. I have made some re-arrangements to ensure I got 3 board, and some of them are still in read-only mode.  Please help to solve this issue. Kind RegardsWitold

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Daniel KaplanBeginner
asked in Ask the Community
[Help Center Spaces Article] You're not authorized to access this page

I get an unauthorized error when I try to visit the Spaces Help Center article. Is this a bug? Source: https://miro.com/capabilities/spaces/Source: https://help.miro.com/hc/en-us/articles/20589102251154-Spaces   

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Robert Johnson
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doedoedoeNew Here
asked in Ask the Community
Anyone trying Miro on the free account ever get locked out?

I’m trying out miro on a free account, and I suddenly got this message that I’ve reached the plan limit of 3 boards. But I only have 2 boards…Is there anyway to get around this?    

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Robert Johnson
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David SommerBeginner
posted in Ask the Community
Problems using Miro in Safari

We’ve been using Miro for years, but suddenly board won’t load in Safari (but are fine in Chrome). Same board as usual.  Is anybody else having issues in Safari?  The controls are visible but the board is just empty!  Thanks!

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Eca
Mironeer
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lokresiaBeginner
asked in Ask the Community
Lost access to a board by its owner

Hi everyone, I have writing a book with a friend and to make the note taking prosses easier, I told my friend about miro. We chosed it as our note taking space and I created the board and invited her to it in the end of 2020. We have been using it for a while but had to stop. Recently, we wanted to look into our notes from the time, however, when I tried to login my account was empty. There was only that board there. I askedy fried to look into her inbox if she had the emails. And they were there. The name of the board, the invitation to it and some comments. But when we try to follow the links they lead nowhere. Any adeas what we can do to access the board?  

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Eca
Mironeer
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Kasper Linde KrogagerNew Here
posted in Ask the Community
Problems with being locked out of Miro the instant I log in

Hey, I have a problem, which is that the instant I log in, I am being logged out again. I can for a second see my boards, then I am logged out again.  I am a mac user. Can you help me please? Best regards,Kasper

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Eca
Mironeer
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Ambiencive GamesNew Here
posted in Ask the Community
Too much limits

With my free account, I can’t:delete users from my space; delete boards; make boards inactive or active manually.Anybody of my space can create board and make my inactive. I am the only one who think that’s crazy? It’s basic control!

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Robert Johnson
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DammyNew Here
posted in Ask the Community
Change transparency / opacity of lines

How can I change transparency / opacity of lines? I can manage for shaps like squares but not for lines… 

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Eca
Mironeer
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OlivegardenNew Here
posted in Ask the Community
How Do I Export a Miro Board with All Frames and Notes?

I'm using Miro for team collaboration and need to export a board that includes all frames, sticky notes, and content. I tried exporting as PDF, but some details seem to be missing. What's the best way to export everything clearly, especially for sharing with stakeholders? Any tips or settings I should check?

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Eca
Mironeer
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Thomas HummerNew Here
posted in Ask the Community
Unable to change Profile-E-Mail

The e-mail address saved in my profile is no longer available. When I try to change the address, I fail because no password is assigned to the account (logged in via google oAuth)I cannot assign a password because the reset link is sent to the e-mail address stored in the profile.Deleting the account does not work either, as the confirmation email is also sent to the outdated address.Please help me to solve this problem.

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Jorge RojasNew Here
posted in Ask the Community
Guest access

Can an Admin see what boards guests have access to?

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Robert Johnson
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11 SunBeginner
posted in Ask the Community
Folders?

I am surprized that I can’t organize my boards in folders. I have just started with Miro and I have only 10 boards and even that is hard to manage. I have to believe people have hundreds of boards as I will have someday. How do they organize boards?Why can’t I create a folder structure?My solution is to name boards like this: AA - Board 1AA - Board 2BB - Board 1etc…This is pretty hokey. Any ideas? 

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Eca
Mironeer
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troublesoupNew Here
asked in Ask the Community
Timeline unavailable after moving board

We got new accounts with in a new educational plan and I moved some boards into my new account and changed the ownership. In one board teh timeline disappeared and the table says:UnavailableThis data is currently unavailableClick here to reload this tableAfter clicking nothing happens. This also shows when I open older versions.How can I retrieve the content? 

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GrantCarlile
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Bart HeirdNew Here
posted in Ask the Community
Formatting within the Tables widget.

Is there any way at all to center items in a column, bold text, or do any other formatting that is available in other table applications? When I paste in my data from Excel, it strips all formatted elements. 

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Rachel AguiarNew Here
asked in Ask the Community
Não consigo adicionar membros na equipe

Prezados boa noite. Sou adm do time e mesmo assim aparece o erro 404 e não consigo adicionar pessoal ao meu perfil. Como posso resolver isso? At.te Rachel Aguiar

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Eca
Mironeer
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Soma DixonNew Here
posted in Ask the Community
Is Miro Down in the US East?

Cannot load any Miro boards.

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Katie CooperNew Here
posted in Ask the Community
Board Locked

I import some large files and now my Miro board is jammed. Can anyone help? 

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Eca
Mironeer
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Jordan OrloffNew Here
posted in Ask the Community
Charged monthly and I do not know why

Every month I get charged 38 dollars from Miro to my personal credit card. I have never given Miro my credit card information and am on my companies account. Does anyone know how to stop these charges? 

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Eca
Mironeer
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ktoddBeginner
posted in Ask the Community
Enable Video Calls

I can’t enable video calls! The option isn’t present in my settings. Following this article but that option isn’t there https://help.miro.com/hc/en-us/articles/21992143796754-Video-calls-BETA#h_01JA83E7GV78NTFTHSDET048W2

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Anna GSNew Here
posted in Ask the Community
Multidimensional swimlane

Hello, is it possible to create multidementional swimlane over 2500 cells? I’am creating makigami and need to create more than 2500. I use free version. Is it possible to do it in payment versions?

151
Eca
Mironeer
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Callum DaveyNew Here
posted in Ask the Community
Recent changes to the colour picker

HiI understand there were some recent changes to the colour palate and my question is, is there a way to restore ‘recently used colours’ or at least the colours already being used in a given board into the quick access area of the colour panel, or are we forever stuck with ‘Brand colors’ which we dont even use?Thanks

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Eca
Mironeer
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Maybe AnonymousNew Here
posted in Ask the Community
How do I enable dark mode?

I want to enable dark mode on the Miro desktop app, how do I do that?I require of dark mode, otherwise my eyes will proceed to hurt. Thank you for reading this.

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Mooney1000New Here
asked in Ask the Community
[UNRESOLVED] Visual note not staying pinned

I want visitors to my board to use a navigation menu with links that I have put onto my board. I have pinned this so it always stays open so it is always available. Unfortunately in disappears when I close the board. Tried pinning and unpinning it. What can I do?

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Robert Johnson
Bruno Lasnier
Bruno LasnierNew Here
asked in Ask the Community
File size limitation make it impossible to export large Sketch artboards

I am a product designer, and we have been using Miro to present and review users journeys with various members of the team, from product owners and copywriters to devs. Until recently, we didn’t have any issues exporting Sketch files to Miro, but for a little while now, it’s become virtually impossible to export anything, due to the maximum 8192x4096 pixels/30mb file size. Most of our journeys are long and complex, so the artboards are larger than this almost every time, which means that what use to take 20 seconds now requires so much toing and froing, it’s hardly worth the effort. Is there a way round this? Or are there any suggestions on what to do? I have tried exporting large artboards as SVG, but this sadly distorts the elements on the artboard, so is not really an option. 

3804
Eca
Mironeer
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