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Request to change account email - old email is unavailable

  • September 24, 2026
  • 1 reply
  • 9 views

Hello Miro Support Team,

Thank you for getting back to me.

Unfortunately, I do not have access to the original inbox , so I cannot receive any verification or Magic Link emails sent to that address.

I also do not have an organization Miro Admin who can confirm the email change on my behalf.

Please Ask a person for further assistance with verifying my account ownership and changing the email address

I need to preserve access to my existing Teams and Boards.

I am happy to provide any additional information or verification needed to confirm that I am the account owner.

Thank you for your help.

1 reply

Eca
Mironeer
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  • Mironeer
  • September 24, 2026

HI ​@Cindy627 thanks for reaching out!

I’ll convert this post into a Support ticket so the team can look into your account access and advise on the available recovery options. Please bear with us, as Support is currently handling a high volume of requests and it may take longer than usual to receive a response.