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I can't receive the maigic link

  • Sep 23, 2026 2:37 AM UTC
  • 2 replies
  • 65 views

I cannot receive the magic link email whether I log in from the computer or the mobile phone.Please help!

 

    2 replies

    Eca
    Mironeer
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    • Eca
    • Mironeer
    • Sep 23, 2026 3:50 PM UTC

    Hi ​@诶嗯嗯, thanks for reporting this. Could you try signing in using an incognito/private browser window and request a new Magic Link?

    If you’re still not receiving the email after trying this, please let us know.

    Eca :)
    • 诶嗯嗯
    • Author
    • Beginner
    • Sep 24, 2026 1:42 AM UTC

    When I log in in private mode,  I enter the email address and click on the login , it will jump to a blank page.

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