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A great story by a UX Researcher at Uber where she shares ten important lessons she learned while working for the company: Think globally Assess and prioritize Get out there (get into the user’s context) Get creative with your methods Bring stakeholders into the field Experiment with new methods of sharing insights Collaborate cross-functionally Expect the unexpected Reflect, recover…and then act Never “I”, always “we” What would you add to the list? Speaking about cross-functional collaboration, which teams do you usually work with?
My team is building Karma: peer recognition and appreciation tool for remote teams. Due to the Covid situation globally, we’ve been getting 3x more new registrations than usual. We had to make sure the product development keeps up with such crazy pace. Our product team has started using Miro for documentation. Keeping product design notes accompanied by the visuals and screenshots on Miro helped us to speed the internal communications drastically. This is just the beginning, but I, as a founder, feel very positive about the whole Miro Wiki experience for now. Will keep you posted. Thanks!
Join us April 22nd for ATX Virtual Miro User Group: Moms Making It Work From Home. We’ll have an amazing panel of mothers who work remotely and now have kids at home all day due to school closings because of recent events. We’ll touch on various topics, such as Setting expectation with work and family Supporting your kids’ needs Managing as a single parent ...and finding the silver lining in it all Panelist: Jerra Murphy from GM Danya Keach from Upwork Megan Pinchback from Dyslexia on Deman Tanya Junell from Blue Label Labs Moderator: @Brittni from Miro Though we’re based in Austin, TX, anyone worldwide is welcome to join in on the conversation! RSVP Today: https://events.miro.com/e/m5wppq/
Now more than ever, our community needs connection, time and space to share stories to make sense out of what's happening now and how it will play out in a year from now. Join Miro User Group Leaders, @Natalie Mandriko and @Michael Luchen for our first D.C. Miro User Group on Tuesday April 7th @ 6p EDT! They'll have Four Hewes using Miro to facilitate an interactive experience for all attendees! Join in from any location and timezone as we: -Consider the challenges we've found ourselves in over the recent weeks. -Discuss how we might move forward with the help of a virtual board to facilitate our conversations. -Look at our path forward with a strategic lens of what benefits this direction could mean a year from now. Remember this is a virtual event so even if you're not from the D.C. area you are welcome! RSVP Today!https://events.miro.com/e/mndtdz/
Hi, Our customer experience team is a cross-office and semi-remote team. We were struggling to document concepts, host conversations, write feedback and showing the whiteboard during virtual meetings. That’s how we landed on Miro. I started experimenting with miro as a central location to host tangible deliverables when working with a development team. Anything from the project scope, UX workshops, mapping out workflows, wireframes, and mockups. It became the sharing point when meeting with project managers, fellow designers, and developers. It solves all of the problems I mentioned earlier. We were able to document early-stage concepts using stickies. We were able to provide feedback, having back and forth conversations virtually using the comments, which was especially useful when working across time zones. The biggest difference it made, was that we could brainstorm, and point to visuals all in one central location. When “whiteboarding” ideas in the office the virtual attendees
Hi everyone, I am Michael. Since the 1990th i am a passionate MindMapper who loves to work graphic-oriented and loves everything wich helps to simplify complicated things. Last year i discovered miro: A colleague asked me if i can join her online consulting to test her system. It was a good web-based consulting system, but it has a lot of not so good things: It was in a graphical way based on a 1990th design It was not enough customizable for consulting and coaching needs It should offer something template-made wich can easyli shown up for individual consulting settings It should have pictures in it (i love to work with pictures) and i want not to buy a lot of pictures for the whole settings So i searched a whole 4 days and i found miro. I started my free-account and hey: Over 200.000 best quality pictures Icons The ability to drag documents Arrows to connect something FreeText And whooohoooohooo: Stickies Even in the free account a lot to offer … but then: The consultant account: I w
Hi all! I’m wondering how all of you are faring with the uptick in remote work and using Miro as a central tool with distributed work efforts. I wrote an article about all the activity I’m seeing, and wondering if anyone here is experiencing the same:https://www.linkedin.com/pulse/worlds-remote-moment-here-robert-skrobe/ Looking forward to hearing from you!
The San Francisco chapter of Miro's User Group (MUG) is hosting a virtual miro user group! We're teaming up with Can Wang and Mariana Almeida from Upwork to discuss problem solving and ideation strategy in product development and how their tackling their users needs! Join us virtually wherever you are on April 9th at 2pm PST for fun collaborative workshop and presentation https://events.miro.com/events/details/miro-san-francisco-presents-sf-v-mug-using-miro-for-remote-problem-solving-ideation/#/
Hey everyone! Yesterday we had a fun and interactive V-MUG session where we talked about….BRAINS! Okay, well not exactly. @Jeremy Pollack, Solution Principal at Slalom Consulting and Miro’s very own Customer Success Guru, Iris Latour let us in on how their Miro boards encompass an entire project and evolve from planning to ideation to final products all in one commonplace to create a second brain! Check out the video recording! Here are some questions from the V-MUG. Feel free to chime in! How would you characterize your corporate culture - pre-Miro and post Miro - any changes/differences? Two part question, how do you index your ideas and how do you show the relationship between those indexed ideas?
Last week was the first for our product-dev teams working fully remote! So many adjustments! From our home workspaces, to communication, to coffee-making, lots of routines now look different. On Friday, when we ran the retrospective, we used Mad Sad Glad framework to share our emotions about the new order. Team was mad and sad about things like slow internet speed at home, an unstable working day, too little movement compared to going outside and walking around the office, the uncertainty, and having to cook instead of having snacks at the office But most votes were around the cluster of communication: low level of personal face-to-face communication is new for us, and we miss good old water cooler and coffee chats Though we are replacing them with Zoom coffee chats! Did you read our Ultimate Guide to Remote Work yet? We are learning to work from home together with you
Hey everyone! We just had an amazing live virtual event called Remote Facilitation Best Practices. We shared best-in-class advice, resources and best practices on how to prepare and facilitate remote work sessions, from meetings to workshops. Here’s the Miro Board from yesterday’s event :
Let’s talk Remote Design Sprints! This conversation is open to anyone looking to learn how to organise, prepare and facilitate a Design Sprint with distributed teams. All levels of experience are welcome, whether you’re a versed facilitator or just starting off. Let’s learn from each other, share mistakes, lessons and become better facilitators. Have specific questions in mind about Remote Design Sprints? Let’s talk about them ;)
It's mid-spring, should we talk something pleasant, like User Delight? We have all experienced it: this "wow" moment, this "they already know me" feeling, an extra mile that a great product has walked to delight you. Be it Asana's unicorn, flying across your screen like a shooting star, or Trello's confetti, or Typeform's delightful microcopy—they all make a customer go "oh, coool"! “User delight refers to any positive emotional affect that a user may have when interacting with a device or interface”, says the definition. Yes, we human beings are driven by emotions! Where do these emotions lead though? Well, rumor has it, they can make your product sticky, serve your Net Promoter Score, and eventually help you fight churn. In this superb article by CopyHackers you can find some examples of how other companies added more delight into the mix https://copyhackers.com/2019/08/user-centric-delight-audit-saas/Can you name one delight that you came across in any product you have recently used
We’ve been tracking all the canceled in-person conferences. What’re your thoughts on event organizers pivoting to virtual conferences? We did this last year with Distributed 2019 and wrote up some of our learnings here: https://miro.com/blog/remote-conferences/ Has your company instituted any new work from home policies or travel bans?
Join us on March 25th where we'll have Jeremy Pollack, Solution Principal at Slalom Consulting who will share how his team uses Miro from planning to ideation to the final product! We'll also have Iris Latour, Customer Success Manager at Miro with a presentation on how she's using Miro with a very distributed and cross-functional team to accomplish similar goals. We will be sharing a zoom link and a link to a fantastic Miro Board the Monday before the event so make sure to RSVP! “See” you on the board!
Even though I work in Miro and have been using it myself daily for over 3 years now, I’m constantly looking for cool tips & tricks that can speed up my work on the boards. For example, creating new sticky notes using Cmd+D shortcut never gets old for me, and I always mention it to everyone who is just starting out with our product. I also love the linking feature, which allows me to create connections between any widgets on the board. What are your favorite Mirohacks?
I’m making Karma is a peer recognition and appreciation platform for businesses. Basically, we are trying to make remote work more pleasant: when colleagues say ‘thank-you’s more often, then bond better and get all sorts of emotional benefits. No one’s ever levet their job because of feeling OVERappreciated. Here at Karma, we LOVE Miro very much and admire the way it grows and develops. During one of the brainstoming sessions, the team seriously considered integrating with Miro, but we couldn’t find the relevant API for comments. Would Miro team open it up for Karma? I’ll give you a quick example on how it could work: @user comments on any board element or leaves a note: ‘@stas++ for bringing this up’ Karma gets this event and figures out that Stas has just got +1 karma from User. Karma responds to the comment/note a cool inspiring note to confirm the point was successfully gathered: ‘Cool! Stas has just got +1 karma from User. Keep it up!’. Ideally, simiarly to what we’ve done on Slac
Hi there, Recently I’ve stuck upon a GitHub page dedicated to Product Management. I thought it could be a great starting point to share the best resources on the web — articles, videos, books, reports, or anything else you find valuable. Let’s go!
Hi there! I’m wondering how many of you have leveraged Miro for things like to-do lists, organizing things to do, etc. In contrast to other options like Trello or something like Google Keep, do you use Miro for specific things in this genre? Thanks in advance for any perspective you can provide. :)
I’ve recently came across the article on effective brainstorming techniques on Medium - https://medium.com/taking-note/effective-brainstorming-techniques-c84a1158134d. Top highlight: In any brainstorm, there’s usually a handful of people who do most of the talking, while others only pipe up when asked to share. I wonder, what are the golden rules of brainstorming sessions for you and your team?
Hi all! I’m a semi-newbie to Miro (in that I haven’t used it much) and would like to understand the nuances of it’s application from different people who are active users. Could anyone point me to some recent case studies or articles where Miro was part of a project/endeavor? It can be on Medium, a related Miro blog, LinkedIn, etc. Doesn’t really matter. :) Thanks in advance!
Hey everyone, here’s another recap! We had our 4th NORAM V-MUG on February 19th with Natalie Mandriko, Product Manager at WeatherBug presenting. Natalie presented a few real-world examples of Miro boards she and her design team have created in the past. These boards helped to synthesize the qualitative research and engage teams to take action. Here are a couple of questions that were presented during this V-MUG. Would love your input: 1. One of the values of affinity diagramming in a physical space is the unspoken social queues that come from people in a space to keep things constructive. How do yo manage this dynamic in an asynchronous tool like Miro? 2. What information is most important, the volume of comments related to a particular theme, or the impact of the ideas? If you would like to watch the recording please click here and let us know your thoughts.
The Amsterdam Miro User Group in action: Thank you for the opportunity to share our favorite boards, tips & tricks, and feedback. Would be great to hear your comments and feedback for the next MUG.
, all! As I’m sure is the case for many of you, Miro has led to fundamental improvements in my team collaboration, for the better. At Crema, it set a new standard for how quickly a tool could be adopted and loved by everyone. In this video, George Brooks and myself discuss what we love about Miro. If you like this type of content, be sure to subscribe to our YouTube Channel to get notified when part two is available. What do you love about Miro? How has it impacted your teams and workflows?
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