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Blurry images

  • 25 August 2020
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Some PDFs and JPEGs which are 300 or sometimes 600px resolution that I upload are blurry at any magnification. What to do? : )

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Best answer by Kiron Bondale 25 August 2020, 22:36

@Cathline Marshall & @Simon.Harris -

There might also be occasional latency in rendering detailed images - for example, there were some performance “hiccups” this morning which led to certain images in one of my boards remaining blurry for a while but the loading “meter” (the blue circle) did show up when that happened so I knew they were still rendering.

If this is happening ALL the time, that definitely sounds like a support call might be in order...

Kiron

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Hi @Cathline Marshall 

You probably need to say a bit more if a solution is to be forthcoming

If i drop a pdf on a board there are 2 dynamics - how big I expand it to be by resizing using a drag on the corners and the zoom level of the board.

In all cases I can resize and zoom in to the point where i get a super sharp result. At 400% I can resize the pdf down to illegible but I can resize up to sharp - pretty much the same at 1%

a pdf will be different to a jpg as pdf will always have potential to render sharp. With a jpg that has a sharp render at some balance i can get sharp results all the way from 1% to 400% 

Works in the app and a browser for me

Obviously your milage is varying - perhaps you can explain a little more 

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@Simon.Harris Thanks for getting back to me. I noticed on some of my colleague's boards as well that the images are blurry at any magnification. I will figure it out! Thanks again.

 

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@Cathline Marshall & @Simon.Harris -

There might also be occasional latency in rendering detailed images - for example, there were some performance “hiccups” this morning which led to certain images in one of my boards remaining blurry for a while but the loading “meter” (the blue circle) did show up when that happened so I knew they were still rendering.

If this is happening ALL the time, that definitely sounds like a support call might be in order...

Kiron

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@Kiron Bondale Thanks for your note! Will do.

 

cathline

Maybe there is an answer to this already - but should I really create all powerpoints to PDF before I can actually read the slides in MIRO? - Another way of asking: is there any way I can improve the slide quality when copy/pasting directly?

/C

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I am using MIRO with my new Macbook Pro and Big Sur. Whether I use the on-line Chrome version or the desktop version, my images are showing up blurry. I am using PPT slides, positioning them, and making notes. When I place them, they are clear as a bell. When I come back after closing and re-opening the application they are blurry. I don’t think it is a latency problem; no amount of waiting seems to change the result. I am not getting a little blue circle either. What’s happening? How can I correct it? I have done a “Refresh Current Tab” with no change. I can re-insert a ppt slide that is perfectly clear, come back awhile later, and it will be blurry as well. 

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I still haven’t figured out an answer, Ed. Still often have the same problem. Miro, can you please chime in?

Thank you.

 

-cathline

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Thanks Cathline.

edz

 

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I have the same problem as described by @Ed Zinkiewicz.

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I have the same issues as well

PPT
PNG
PNG FROM REMO

 

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I have the same issue since this morning when pasting PowerPoint Slides. It has not happened before but now nothing seems to fix the blurriness.

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Same here.  Put PDFs of slides in yesterday evening, looked fine - high res & crispy.  This morning they are burry even after a refresh tab.  Working off the app on MacBook Pro using 10.15.7 (19H524).  I get latency but this has been 15 minutes now.

I have a workshop today with clients, and it would be lovely to have something to tell them when the slides don’t resolve for them - this thread seems to suggest there is nothing.  

I literally can not read text.

Feature request: Contextual menu selection that allows one to refresh just the import highlighted (bonus: multiple at a time).  Or just fix the latency (is it latency if it never seems to resolve?)

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same issue this morning. please advise...

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OK, after quite a bit of fiddling, I have determined that the workaround is to zoom the __ in - like to see only 1/4th of the slide in my full window, and it will then properly resolve/load up.  At least now I know what to tell the clients if they can’t read the slides.

@Miro, the issue is that if I load up a board and it includes PDFs that take up a portion of the window, Miro is set to only serve up a low res - FPO? image, requiring me to zoom in WAY too much in order to get the full resolution to load up.  

I understand the idea of serving up only what is needed, but these - break points? are set completely wrong for me.  Let’s please remember we all now have high speed internet - this seems set at “Mid 90s DSL internet as seen on a VGA display” when I have Gig and a 4k.  Literally not serving them up so they can be read (until after zooming in, then fine).  This should be enough to make it very clear what the issue is, and I would be happy to provide any other information in order to make this “real” for Miro’s support and thus get this into the pipeline for a fix.

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… The issue of blurriness when pasting Powerpoint slides persists (for me at least). 

Has anyone found a solution besides pasting from PDF versions?

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