Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,769 Topics
  • 22,859 Replies

6769 Topics

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Marcin SitarzNew Here
asked in Ask The Community

How many teams I can create and belong to?

Currently I use free option and I have one team. I can not to see possibility to create second team. Will I be able to do it after Upgrade to Team option?

2
Marina
Mironeer
3 years ago
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Paul PeacockBeginner
asked in Ask The Community

How many people can I invite to a board?

I am using my Miro as a staff training platform. How many people can I invite to a board ? Can they all interact by posting notes etc?

2
P
3 years ago
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Daniel VeenendaalNew Here
asked in Ask The Community

Excel layout copy to Miro

Hello, I'm new to Miro and trying to find out what all the possibilities are between Miro and Excel.In Excel I have a planning template with data filled from a other page.When the calendar needs to start, days, week nbr etc..I fill some details in the settings page of excel and my calendar is filled.The reason for this is that not all my calendars are the same or start on the same date.Every cell has some data in it that I use for other things. My question, I want the data/calendar of excel as my template to place the sticky notes in.I can use an image but then there is no intelligence to it as adding a column  in Miro.Off course I can do this all manually but that's a lot of work for every new project.Does anyone know if this is possible? If yes, how can I do this? Below a screen shot how my excel template looks like.  Thanks, Daniel

1
Robert Johnson
2 years ago
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HexalobularNew Here
asked in Ask The Community

Stuck in overwrite mode?

Hi,I’m new here and having some trouble figuring out how to use this. (In browser mode.)Lately I often find myself in overwrite mode when writing and editing my text which makes it very hard to go back and change something in the middle of a text.Is there a command that switches between overwrite and insert? Or is it a Windows/keyboard thing? 

3
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3 years ago
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Jarrell McAlisterBeginner
posted in Ask The Community

Risky to use Miro with non-users?

I’m facilitating a brainstorming session for a non-profit and am considering using Miro.  My thought was to upgrade to Team plan and let them in as guest editors. The problem is that none of the 20 participants have used it, so I’m hesitant to introduce a new tool. What’s the best way to get non-users up to speed in a week? Or should I not force it at this time?

6
Kiron Bondale
3 years ago
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Yana IvanovaNew Here
posted in Ask The Community

Plan upgrade for users from Ukraine

Hello. I hear Miro generously shows support for Ukraine and thus there has been a possibility for Ukrainian users to get their  plans upgraded for free. Is there still such a possibility? And what is needed for that?I would be grateful for your response. Thanks in advance! 

2
Y
1 year ago
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ClaytonBeginner
posted in Ask The Community

Presentation Mode Full Screen Frames not displaying correctly...

Hello, I have created several sticky notes, images, mind maps and cards and surrounded these using frames. These frames are not all of the same size. I then go to presentation mode full screen and most of these work well, ie. the contents are in the centre of the screen. Occasionally though there are a couple of frames that are displayed to the right of the iMac monitor (I’m only using one), so I only get a small portion of the content. If I wait about 10 seconds or so, the display then refreshes to the middle of the screen. Is this a bug or something I have done wrong? This happens on my desktop and safari browser. Kind Regards, Clayton

14
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2 years ago
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Lina ReumannNew Here
posted in Ask The Community

How much Data can a Miro Board handle?

Dear all, I am trying to figure out how much data a Miro Board can handle? We are organizing a virtual event for a client with 250-300 participants which includes creating a virtual group picture out of uploaded selfies on a Miro-Board.Therefore we would like to ensure a smooth functionality and are wondering if we have to identify a data limit for the pictures themselves.Can anyone help?  Cheers from Germany,Lina  

2
Robert Johnson
3 years ago
R
Ryan Wagner
asked in Ask The Community

Has anyone created a Miro app with date functionality (reminders, notifications, any external connections?)

Curious if anyone has successfully made an app in Miro to expand on what’s currently possible with dates (which is not a lot.) 

4
R
3 years ago
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KristyBeginner
posted in Ask The Community

Miro Consultant - URGENT

Hello! We are in the UK and urgently need some assistance with setting ourselves up to do an online collaboration session with a group of people today. Could anyone please get in touch. Thank you!

5
mlanders
4 years ago
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Crystal PekepoNew Here
posted in Ask The Community

[Available again since July 2022] Sorry Google Image Search is temporarily unavailable

Hi There Please help - My Google Image search is not working and saying that it is temporarily unavailable. I urgently need help to get this activated again!! Thanking you 

17
Alyona
Mironeer
1 year ago
A
Aguarin IriarteNew Here
posted in Ask The Community

Center/frame board when clicking/opening link

I’ve been testing how Miro board looks like when I send the links to colleagues and for some odd reason, the board opens up to a random, empty part of the board. Is there any way to ensure that each time an outsider clicks the link that the board is center framed? Here’s the link:   

1
Robert Johnson
2 years ago
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David DemersBeginner
asked in Ask The Community

Day Pass activations emails

Hi, we have on a consultant plan and I. am the Company admin of the tool. I would like to know if its possible to turn off the Day Pass activations emails everytime somebody activate a 24 hours pass ? After looking in the notification options, its look like there is not available option for this kind of features. Thx

6
D
3 years ago
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Jörn MobergNew Here
asked in Ask The Community

"No accounts available" when trying to log in on mobile app.

A client is having issues when trying to log in on the miro android-app with their account. They receive the following error message. “No accounts available. Please create an account from the desktop or tablet browser” followed by their email adress and the options to either logout or send feedback. I’ll attach a screenshot of the error below.    When loggin in on the desktop, everything works fine for the client and he has no issues when connecting to a board. He has tried logging in and out on the app without success.    Can someone help me out with this? 

1
Vlada
Mironeer
3 years ago
I
IlyasNew Here
asked in Ask The Community

Сложности в рисовании Mind Map

Добрый день, коллеги! Столкнулся со следующей проблемой. После составления Mind Map при перемещении одного блока перемещаются остальные, связанные с Mind Map блоки, что не позволяет создать Mind Map нужного дизайна и формата. Значительные расстояния между блоками сильно усложняют визуализацию. Блокировка элементов не решает данную проблему. Подскажите, пожалуйста, как решается данная проблема.Во вложении прикладываю скриншоты. На первом исходное положение. Затем я передвигаю Блок “Подтема 1”, в результате чего Блок “Подтема 2” также перемещается и выходит за нужные границы. 

2
D
2 years ago
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SorenNew Here
asked in Ask The Community

Help! revert changes in miro board

HiOne from my team intented to copy a miro board from one team site to another. Unfortunately, the board wasent copied but just added to the new team site and edited - basically only the templates is left. That means that all content is gone in the original board, which is super bad as we dont have all the info anywhere else. Is there some miracle solution to this critical situation?Appreciate your assistance :-)/Soren  

2
S
3 years ago
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Lynn SaadiBeginner
asked in Ask The Community

Colleagues can't sign up (not receiving confirmation email)

Hello, I’m trying to share my board with my colleagues, 5 of them seem to be having the same problem.They are not able to just log into the board as guests. My link (shared via copying the link from Miro) is set to allow my team access to view and edit the board. I have no password set, and it shouldn’t be stopping people from joining. When clicking on the link, they are taken to a sign in page. They are not able to sign in or create new accounts as they don’t seem to be receiving verification codes. They are trying to log in via their British Red Cross emails, and we do not have any sort of firewall or security measures against Miro as the rest of us can access the board just fine.  Is there any way they can just join as guest without having to log in? Any help on this matter would be appreciated!

4
L
3 years ago
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Edy WatanabeNew Here
asked in Ask The Community

Upload Backup not working

Hi. I have a backup file *.rtb (50mb) but I can’t have it uploaded on Miro.The page keeps showing the “Loading...” toast.Can you help me?

2
Kiron Bondale
3 years ago
Jeremy Wheeler
Jeremy WheelerBeginner
posted in Ask The Community

Miro Links to Content (Bubble Pop-out)

Hey all, is there a way a user can click on a link in Miro and not have to click TWICE to make it work?Example:   When a user selects the link it drops down the specific URL link. Why can it just automatically follow the link? no way to turn this off?

5
Kiron Bondale
3 years ago
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CheyenneBeginner
posted in Ask The Community

Help with student account

Hi and Help I have an education account for my newly acquired remote classes. I shared my team member link and directions for signing up with their Google account, however some of them used Google Signin instead. This somehow linked them to an APS (Albuquerque Public Schools) must have instead of my account. I asked them to try deleting their account but this requires they access a confirmation email, which they cannot do. How can I get them to the right place?

1
C
4 years ago
Mishal
MishalGroup Leader
asked in Ask The Community

Arrows getting attached to object by default

When I move one of the point in an arrow which is placed over a rectangle for example - the arrow attaches directly to that part of the rectangle by default. Is shortcut to not have this happen by default? Maybe something like how we hold shift on the keyboard to select multiple objects - is there a similar hotkey that we can hold on the keyboard that makes sure the arrow does not get attached to the object by default. Any advice is appreciated!

2
Mishal
2 years ago
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IvanPsyActive Contributor
asked in Ask The Community

Converting an already existing account to an educational plan: is it possible?

Greetings,I have a personal account (still a free plan), so I have subscribed with my own email address.Now I work as an educator for a Company eligible of the Education Plan, and have an email of that Company.Can I convert my existing plan to the educational one, so that I keep my existing board? How?Do I have to change the email address of the account before applying?Thank you!

4
I
2 years ago
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Doug LeederBeginner
asked in Ask The Community

Unlock one of a group of shapes

I seem to have no problem locking and unlocking objects individually or as a group, however when I select multiple objects and lock them, I am unable to unlock an individual object from that group.  They all unlock as one.In my application, I have a template I’ve built and locked down for folks to place postits on, however during use someone discovered a typo.  I need to unlock just the boxes/text associated with the typo and not the entirety of the template.  At this point the board is in use so I cannot reasonably unlock all, change the typo, and relock the items belonging to the template while unselecting all the user entered data. Is there a solution?  Thanks!

5
S
1 month ago
A
Anna LawsonNew Here
asked in Ask The Community

Link chart to table data in board

Hey,I’m wanting to display data in a table on Miro and have that link to a chart which is next to it, which displays the data. It doesn’t currently seem possible to do this - the chart is populated by a ‘hidden’ table that I can only access by double clicking to edit it, but isn’t viewable on the board. Am I missing a trick? Thanks!Anna

1
Marina
Mironeer
3 years ago
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Bruce ImelNew Here
asked in Ask The Community

Preventing Users from Creating Boards

I have the consulting license.  I have clients in teams.  Some of my clients are creating their own boards, often by accident, that as the company admin I can’t see.  Is there a way to either prevent team members from the ability to create new boards or for the company admin to see all boards. I only know the boards are there because of the count of boards in the team set up screen. 

4
B
3 years ago
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