Answered

Upload Backup not working

  • 8 October 2020
  • 2 replies
  • 652 views

Hi.

 

I have a backup file *.rtb (50mb) but I can’t have it uploaded on Miro.

The page keeps showing the “Loading...” toast.

Can you help me?

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Best answer by Edy Watanabe 8 October 2020, 15:07

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2 replies

Well..

It took like 10min, but it worked. =/

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@Edy Watanabe -

If you have tried a few times and also tried after clearing your browser cache (assuming you are accessing Miro via the web), I’d suggest opening a Miro support request here: Submit a request – Miro Support & Help Center

I haven’t had that exact issue, but I did have an RTB which had restored successfully previously be unable to be restored again.

Kiron

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