Ask the Community

I have my own consultant account. Today two members were adjusted to my team, without being invited by me… And now I get two extra bills and I have to pay for these two members in my team (which I did not invited and they did not joined my team….)? How is this possible and if I remove them out of my team, hopefully I don’t have to pay?

Hi guys, I’m in a middle of workshop now and I did voting and I can not see a history of votes here. Any idea how to get those results as fast as I can? Help! Best, Ania

Hello,I just purchased Miro for a few team members and we may expand to our larger team.  I hate to even bring up a competitor in the forums, but it’s the quickest way to get to my question, so here goes.  In Mural, there are two things that are incredibly appealing; 1) the Frameworks and 2) the Content Library.  From what i can tell, the Frameworks are a series of pre-made layouts for various things including grids, calendars, storyboards, etc.  They are not templates.  You just drag them in and use them, rather than create all the pieces from scratch on your own.  The Content Library seems to be a place where you can drop assets and have them at the ready.  Does Miro have these two features, in one way or another?  I’m aware of workarounds that could make that work (create stuff in Illustrator and upload them as needed, etc) but i dont see them fully baked like in Mural.  Ultimately, I do like Mural, but before i recommend a larger purpose for the organ

how to duplicate miro onto a different account? or give ownershiplike how you can just copy/paste docs

I am doing a quick tour of Miro to see if it meets a need we have. There is an apparent ‘bug’ that is driving me crazy. I just about gave up but will try here to see if I’m missing something obvious.Okay, so I create a new board. Then I click on the Templates icon at top left of the toolbar. The Choose a template dialog comes up.Now, for some bizarre reason it is too big to fit on my screen (height-wise). I can see the first 6 options and part of the next three. There is no obvious way to scroll down. I can’t resize the screen (Ctrl minus). I can’t drag the dialog box upwards. Tabbing doesn’t work. There’s no option to resize the dialog. What am I supposed to do?Needless to say I’m not going to change my PC’s screen resolution just for one app (which would cause problems with others). I use a standard option which is the one recommended for my laptop (1366x768).Have I missed something? If I have, the solution is certainly not an obvious one. 

As the title says, it would be nice to have connectors from all 4 MIDDLES of elements. (vertical and horizontal)

I’ve been working on a board on my PC when I moved to my Mac I can’t find the board.Why is this happening?ThanksJim

Hello,please see the attachment, i would like to use statement connections as shown in my concept maps but i am new to miro and cannot find the feature, i also wanted to ask if there was an undo button in miro?thank youaicha

I have linked MS Teams to Miro and when I set this up initially I used the wrong Miro account. I want to change the account that MS Teams uses to connect to Miro so my correct boards are visible. I cannot find anywhere you can do this.I have tried deleting the connecting in Miro but still no joy.

Hi team, I want to stop sending many highlights emails to people whom I shared my board with. I know they can do it by changing their notification setting from their profile but since they are very new to Miro, I want to do it for them.Is there anyway to do that?Thank you!

New to Miro.  I installed the Noun Project App but when I search for icons I get the message “Something went wrong”.  I’m using the desktop version. I’m creating some best practices and would really like to use icons from here if possible.

Hi, since today I can no longer edit the countdown timer on my Miro boards. Instead of the usual clock I get this image: I cannot edit these. Has anybody had this problem before?   Thank you!

New update of text-input and text-box?You Miro has already established unique style of ux and workflow, if you don’t know why user pick Miro although there is thousand of mind-map product on market? because your advantage is quick, fast and simple. Now congratulation you mess it up by changing established feature (the text-box that automatic shrink and enlarge base on text size really boost workflow speed, and user like it!) to make user have to adjust their text-box everytime, and now I have to look for other mind-map product. Haiz…

Hello everyoneHaving read quite a few posts on ‘bring everyone to me’, I want to make sure I understand it correctly.If I am in presenting mode, I would want everyone to focus on what I’m showing, hence will use ‘Bring everyone to me’.However, as soon as a participant so much as click on the board they will stop following me, and will get lost in the presentation, and therefore the solution is to screen share (e.g. via Zoom) for the presentation, and then for them to go back to their boards?If this is the case and unless I’m missing something, would it not make sense for a user to have to explicitly unfollow rather than unfollow by accidentally by clicking on the board?

I want that my client only can edit the board for a long-term (not day pass)Do I need to buy for him extra license for $15 month if I use Consultant plan?(I now that I cand share board with editors rights by link, buy I want to share with a e-mail and password)

Hey people,I have one particular Jira card that I can not move, no matter what I try. I also cannot delete it, as it keeps “reappearing” after a few miliseconds.Can anyone help me out?Edit: The problem solved itself after half an hour of trying, then coming back after an hour.Weird.

I’m new to MIRO and I’ve got a Consultant plan with one team and I’ve created projects for each of my clients. Each project has a number of boards for workshops and break out activity. I’m sharing break out exercise boards with 10-15 clients. However, when I test it (by emailing a link to my personal email) following the link seems to give access to all the projects and all the boards on Miro. I obviously don’t want them to access all the boards and other client work. I have selected Share/No Access on all the other boards but they still are accessible with the shared link. How do I protect my other boards please?Also, I’m a bit confused. Is sharing a link from the board the same as issuing a Day Pass. I have enabled Day Passes in settings.

Hi, how do I fill a text box with colour (not the font colour, the background colour)Thanks

Working with groups, some people select the sticky or frame and they don de-select it. In reality, I cannot change, move or delete the selected object form other users.I would wish for an option to de-select or to check it the object, another selected.

I’d like to ask the participants to set a pin to their location on a geographic map of germany. As I haven’t found such a function, I uploaded the picture of a map as well as the picture of a pin. Unfortunately there seems to bei no way to place the pin on the map - it alwas jumps to the head of the picture and arranges itself right above on the left side.Is there any funktion I missed to stop that behaviour or does anybody have a better solution than my work-around?Thank you very much!

I started a vote with the free trial, and did not capture results before the free trial ended. Can I still access the data?

How long is my data stored in MIRO if I don't delete anything?

Hello, work as a teacher an I would like to know If a student from other groups get a miro link as a guest, I think that if I know the IP could look for it in other apps. 

Hi,I am opening one of my Miro boards and the blue bar at the top (right below where you type the browser link) stops and freezes about ¾ of the way across my screen. This also causes elements within my Miro board to have this hazy ghosted effect. In addition, I can’t click on those elements. Please help! There are a lot of links that I can’t access in this way. 

Hi all!I’m just wondering, when handwriting with an apple pencil, I keep finding that the actual letters move after and don’t group within the textbox. Is there a way to fix that?Thanks all!Mendy