Ask the community

Not sure how to do something in Miro? Ask your peers here.

  • 5,863 Topics
  • 20,314 Replies

5863 Topics

Lucie A
Lucie AActive Contributor
posted in Ask the community

Anyone else getting bugged by "New features unlocked" popup that won't go away?

Doesn’t matter how many times I close, the ‘New Features unlocked” pop-up comes right back at me each time I open a new board. Am finding it rather distracting, and increasingly annoying.Is it just me or anyone else out there experiencing the same and want to kill it with fire? 

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6 days ago
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Dino DelicNew Here
posted in Ask the community

Trying to create a consolidated territory map with filters

Hi! I’m trying to create a birds eye view of my team’s sales territory.  We will organize clients into four quadrants (2 axis chart) I have 5 sales reps. I would like all of our accounts/logos to be on the same view, but I’d like to be able to filter by sales rep. So in the main view I’d like to be able to see all 250 accounts in our territory. And then when I activate a filter for “Bob’s clients”, I’d like to be able to remove all the accounts that don’t belong to him, so I can see his highest potential accounts, and his lowest potential.  I’d like this filter to be one click of possible. The best way I can think of is to use sticky notes and have tags on the sticky notes by the sales reps name, and then I can use the tag as a filter.  Is there a better way. Dino

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6 days ago
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Holger JürgensNew Here
posted in Ask the community

Locking and grouping

To visually “pimp” my frames I have combined several objects (lines, box, logo) and grouped these.For a session I put this group into a frame and lock both. When I later notice, I have to move this frame elsewhere and unlock it, the objects for the “branding” are simultaneously ungrouped. It is very cumbersome to then re-group the items, especially, when the frame includes content, that should remain ungrouped.What do I do wrong, Can anyone help?BTW, I do not want to have my “branding” as a picture, because I need to adjust part of it for the individual frame (topic/chapter) / session (name of training)

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6 days ago
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Ole BerlinNew Here
posted in Ask the community

Bug: Sticky Notes are randomly not created.

Sticky Notes sometimes just don’t appear after the mouse click. Happens when I select the sticky notes tool in the left panel or when I press “N”. I checked and they are also not created in the background. Selecting a different tool and then again the sticky notes solves the issue. This is quite annoying.

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6 days ago
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Stuart ArmstrongNew Here
posted in Ask the community

Exporting a table within a frame contains placeholder HTML elements

When I place a table inside a frame, and remove the table “title” and export to PDF, the title of the table is included as placeholder HTML tags:Is there any way to stop this via options or key press combination? I have tried removing the title, but that adds an empty <br> tag, and subsequently any text added back in retains these ghost HTML tags.

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6 days ago
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Lucie BloomfieldNew Here
posted in Ask the community

Emojis disappeared when converting to best quality PDF

I pay for this service to be able to save my MIRO board to a PDF for best quality. When trying to save my MIRO board to best quality (not smallest file size) my emojis (graphics) on the page disappear. They appear when I just save to smallest file size PDF but then the rest of my work looks blurry and is not good quality for when I am presenting my MIRO PDF boards in board meetings to my company. Am I doing something wrong here when trying to save my MIRO board to a PDF?Thanks

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6 days ago
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Rikki BunderBeginner
posted in Ask the community

Access to A.I

Hi, I am just wondering how I access the BETA A.I features. I cannot seem to see them anywhere?Do I need to sign-up for the BETA? Thank you.

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6 days ago
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Sean McGillagreenNew Here
posted in Ask the community

Select tool changes to drawing pen

I’m working with an Apple iPad and stylus. Today, something new started happening. When I choose the ‘select’ tool and use the stylus to drag a rectangle shape across the board to select things, it now immediately/automatically switches to the drawing tool and draws a line instead.  In related news, when I’m drawing with the stylus in freehand mode (the felt-tip pen icon), it automatically switches to shapes tool (freehand shapes that get converted to official shapes, has a little plus sign on the icon). I don’t want shapes, I want to draw a freehand box and let it be that. I’m in the right tool for it, but it automatically switches tools on me and then converts the shape. I hit ‘undo’ and keep going. Why is Miro suddenly trying to anticipate what tool I need? I’m picking the right tool the first time, it’s changing the tool as I navigate the board. Please help me understand how to turn this ‘feature’ off.

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6 days ago
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KPTNew Here
posted in Ask the community

When downloading file name gets messed up

Hello! I’ve been using Miro for years and love it. However 2 weeks ago I’ve started to encounter an issue with my file name getting messed up when exporting my board as a PDF.In the past, the exported file name would be identical to the board name. It was easy. However now, the file name gets morphed with extra characters. It appears that any space in the board name now becomes “%20” in the file name. This is a real nuisance because I need to now rename every board I export (which I need to do almost daily). For example:If I name a board: AB - September 14, 2023The exported pdf file name now becomes: AB%20-%20September%2014%2C%202023 Please advise! What can I do to fix this?

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6 days ago
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Aaron Katz
posted in Ask the community

How do I mute "what's new"?

When Miro releases updates, I get these annoying “what’s new” popups all over the screen.  I don’t want to see them - they get in the way of me actually using the board to get work done.How do I permanently disable these popups?  I don’t see any options in preferences, anywere.

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7 days ago
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Don JohnsonNew Here
posted in Ask the community

How to use Miro instead of PowerPoint?

Hello, fellow Mirovocates! I am new to Miro, and interested in jumping in as soon as I can!For those of you who used to create “push” presentations in Powerpoint-- What do you like better about using Miro? How do you think differently about presentations now with Miro vs with PowerPoint? How does Miro work when teaching/presenting to an audience of more than 100? What can you do better with Miro, and what do you try to avoid? If you had one or two things to advise a strong PowerPoint user about moving to Miro, what would they be? Do you have a Miro board that you could share, that you would call your “greatest work in Miro” or your Masterpiece? I learn by example, and would like to glean the best tips to get started.Thanks for sharing your wisdom!Don

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7 days ago
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Eric LandryNew Here
posted in Ask the community

Mind maps icons, tags, labels and filter options.

Hi ! New here :)I feel an option to add icons of various colors & shapes (not just emojis) , as well as a possibility to add custom tags or labels (similar to what you have with the sticky notes currently) would be a great addition to help organizing a mind map. (see example below)Adding a filter option to only show parts with specifics icons or labels would be great. The ability to quickly export the content of a mind map to another Miro document or in another format would also help.  My team and I love using Miro because of the collaborative feature but the lack of those options for mind maps kind of forces us to use something else to take notes and organize our notes & ideas… 

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7 days ago
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Tereza DuchováBeginner
posted in Ask the community

Will changing plan delete my boards?

Hi there, I started with Miro boards which I use for online teaching about two years  ago, when the only option for a single user was to get a two-person membership for USD 20 a month. I¨ve since then tried to find somebody willing to share the subcription with me with no success, only to discover today that for I don’t for how long now, there must have been a shift in the pricing and the Starter pack costs only USD10 monthly! Naturally, I’m quite upset given how much extra it’d cost me over the time, however that’s not the main point… I would like to change the plan now, but I’m scarred that I might lose all of my boards, which would be a small disaster in my world...😄Can somebody please help me??Thank you! Tereza

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7 days ago
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Johan SonckNew Here
posted in Ask the community

Connection line text no longer editable

I have a number of boards that I’m the owner of, yet today I’m no longer able to edit or move the text on my connection lines. Double clicking on the connection line or its text just creates a new text. If I remove the existing connection line and replace it with a new one, I can edit and move the connection line’s text just fine, but the label on any existing connection line is just frozen. This is both in the macOS client and in the web interface.

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7 days ago
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Rüdiger JoppeNew Here
posted in Ask the community

Import sticky notes from Spreadsheet doesn't work

Copy paste from Google Table to Miro – transforming in sticky notes is not working. A couples of days ago it just worked fine. Can anybody help?

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7 days ago
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Lee Harrison MellorNew Here
posted in Ask the community

Connection lines keep moving

When I create a connecting line between two shapes and try and move the dog leg line, on saving it snaps back to the default location. How can I stop this happening so when the document saves the lines actually resemble what I was trying to draw…. it’s absolutely infuriating!

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Mironeer
7 days ago
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Joël KemnitzerNew Here
posted in Ask the community

Field: "Original estimate" is not visible on Jira cards

Hello all,I hope you are well?I currently have the problem that the field "original estimate" from the Jira ticket is not displayed via the Jira Card on the Miro board. When configuring the add-on, I can only select "story point estimate" for estimates.Can someone please help me at this point?Great greetingsJoey

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Robert Johnson
8 days ago
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SteveMGNew Here
posted in Ask the community

Sketch shapes

I would like to use sketch style shapes and arrows to make engaging workflows. I currently use Sketch Wow which is great, but it is not collaborative.

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Paul Snedden
8 days ago
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Anne ScarlettActive Contributor
posted in Ask the community

Link for "What's New" event happening now?

Hi there! I signed up (three times!) for the What’s New webinar that I believe is occurring right now. However, I never got an actual calendar link, and I can’t find where the webinar is hosted. Please advise! 

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8 days ago
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Janais Van EckNew Here
posted in Ask the community

[RESOLVED] How to stop spam invite to board mailers?

My manager sent me an invite via outlook to join a Miro board. I have received 52 mails now despite accepting the invitation. How do I make these stop and why is it happening? 

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MarkT
8 days ago
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RaminBeginner
posted in Ask the community

Is it possible to import draw.io diagrams?

Hi,I wanted to ask, is it possible to import draw.io diagrams that we created and exported from Confluence to Miro boards?Thank you.

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Christophe GESCHÉ
8 days ago
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AmarjitBeginner
posted in Ask the community

Bug with text boxes: Unable to resize

Hi there Miro There is a bug with text boxes. I create a text box.  I delete the placeholder content.  I type the number 3.The control handles for the text box cannot be reduced or collapsed and appear to be a fixed size.  I have tried deleting the board and starting a new one. In the video, I am trying to collapse the text box so that it only shows the 3 with no whitespace to its right.   The text box does not allow me to collapse it at all. I did install two randomiser apps; which I have removed - one generated text box die numbers -- perhaps this is the cause? Regardless, whatever I do; it will not allow me to collapse the anchor points on a text box Video (Imgur)https://imgur.com/GJhUoLk Any further assistance on this, would be great. Thanks 

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8 days ago
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Phillip GambleNew Here
posted in Ask the community

Missing Formatting Bar

Working away quite happily and then the formatting toolbar doesn’t show up , I can’t set Bold Type, or Change the Font of Font Size, It came back this morning for a few minutes, then after a short break, I came back to carry on editing and ! No Show!, I’m not talking about the Sidebar, the popup bar!I’m a fully licensed user, with Owner rights to the Miro Page, but still no joy?Any ideas?

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8 days ago
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Daniel BroerenNew Here
posted in Ask the community

Linking a Kanban to a Timeline template

Hi all,I am looking for some guidance on how to link a Kanban chart to a Timeline template. If i create a Kanban like the example below, is there a way that the cards/tasks can be automatically linked and arranged on a timeline according to the ‘delivery dates’ that have been set. Thanks very much for your helpDaniel 

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9 days ago
Robert Johnson
Robert JohnsonVolunteer Community Moderator
posted in Ask the community

[KNOWN BUG] Timer app persistently flagged as "new"

Ever since reinstalling the Timer app a few months ago, it continues to show as “new”, i.e., the blue dot, every time I open a board – or when I click on the Present action button arrow: Here it is in action: I opened a support ticket and will continue to report back here as I learn more and until the issue is resolved. Response from Miro support as of 12-Sep-2023:Our team has investigated the UX inconsistency and potentially plans to resolve the issue in a future UX update that is scheduled for the future. An immediate fix will not be provided as the change implemented would have ramifications that could take an extended period of time.Leaving this post marked as [KNOWN BUG] until the issue is fixed.

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Robert Johnson
9 days ago
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