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8184 Topics
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Jason RoachNew Here
posted in Ask The Community
Boards not loading

A board that I created and shared is not loading for me. I cannot even see the thumbnail--just the miro “m” that animates when trying to load, but does nothing. Help!

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Robert Johnson
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Andreas DünowNew Here
asked in Ask The Community
new M1 compatible Desktop APP - how to use/transfer already existing boards?

I am using MIRO sind almost a year, having created over 60 boards for customer interactions so far. Since a couple of weeks, I am constantly getting “inviations” to download the new MIRO APP compatible with my M1 chipset Mac. If I do so, I would have to overwrite my existing MIRO programm (which I denied. How does this update would work? Do I have to start from “scratch” again...is this right? Or can I “transfer” all of my 60 so far created boards to my new M1 version? Or… Thx for your help, dear mironeers or community members. Andreas

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Tyler GraversonNew Here
asked in Ask The Community
SSO/SAML With External Free Collaboration Users

I want to configure SSO/SAML in our Google Workspace/GSuite account so that my internal employees will be forced to sign in with their google accounts However with that, we also have external individuals like contractors and clients who will also need to join on occasion to collaborate. They would not have a Google account. How do i handle this situation? Thanks!

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Sam LongBeginner
asked in Ask The Community
Restoring from duplicate board?

Hi, Is it possible to duplicate a Miro board and then at a later date use that board as a backup in case of any data loss through user error? I know there is a backup feature but i wondered if there is any benefit to duplicating the board instead? Thanks! Sam

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Robert Johnson
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yamiBeginner
asked in Ask The Community
How does teams and accounts works?

Hi! I have a Miro account with my work email and we use it for work, but I wanted to use Miro for other personal things so I create another account with my personal mail, It was that the right way to do it? I still don’t understand how teams work and I’m never sure who see my board when I create one, only members of that team? If I create a board and then share it my students, are they then gonna see all the boards of my team?

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Robert Johnson
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BasakTNew Here
asked in Ask The Community
Items are moved automatically to a specific place in the template, then cannot be moved somewhere else

Hi, I have copied some items from a template in a miro board and pasted them in another template in the same miro board. However, I cannot move them in the new frame, although they are not locked. Similarly, in the new frame, there is a table, on which there are some sticky notes. I can move the sticky notes freely on the table, but when I take them out of the table, they are moved to somewhere else in the frame automatically and I cannot move them somewhere else in the frame other than on the table. What would you suggest me? Thank you. Note: The template is created after making the table.

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Luis BaqueroBeginner
posted in Ask The Community
Embed Boards into Wordpress

I have tried both documentation Miro and WordPress to embed boards. However, WordPress does not recognize the embedded code from Miro. Has Anyone came up with a solution or workaround to this? Please don’t suggest me to read Miro documentation about embed into websites, my questions is specifically about WORDPRESS. Thanks

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Ilaria Cuneo
Mironeer
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Tara FishNew Here
posted in Ask The Community
[RESOLVED] Not possible to share a board for editing with Day Passes: "User email domain not allowed as board guest" error

I am having this issue and my meeting starting in 30 min

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Marina
Mironeer
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Joscha BachmannNew Here
posted in Ask The Community
Schulungen und Workshops für den Einsatz von Miro

Guten Morgen, gerne würde ich in Erfahrungen bringen, ob es Schulungen oder Workshops zur praktischen Nutzung von Miro gibt. Die Community ist noch recht hung, aber sieht schon sehr vielversprechend aus. Viele Grüße Joscha

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mlanders
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CarolinaNew Here
posted in Ask The Community
How can I limit editing in a group of curious teenagers?

I will work with a group of curious teenagers. I would like they stay focused on the designed workspace. So, how can I limit their movement? How can I prevent them from adding or removing elements to the board? Can I configure the toolbar to have only the necessary options?

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Robert Johnson
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Makenzie LeyNew Here
asked in Ask The Community
Board Size Impacting Performance?

My team uses Miro for mood boards and concepting, so they become very image heavy (~3000 images) and slow down quickly. A common question from coworkers that I haven’t found in this community - does the actual size/scale of your images and boards impact Miro’s performance? Thanks all!

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Kiron Bondale
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Celine PriceBeginner
asked in Ask The Community
Monthly Planner template question

Hello - in the Monthly Planner template, it shows a number for the amount of tasks that day, is there any way to delete that or not show it?

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jeremy millerNew Here
asked in Ask The Community
How can I delete boards I didn't create on my free account?

Hello. I recently did a workshop where I presented a miro board and invited the participants to collaborate on my board using the share link. I have the free account, so the only way to share and edit was with the “share board and team” link. Some folks who probably aren’t sure how to use miro, copied the board onto my account. Now my free account is unusable because of the additional boards. Unfortunately, I can’t figure out how to delete these additional boards. How does one go about deleted boards that I didn’t create? Thanks in advance for your help!

4932
Robert Johnson
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joah moatBeginner
asked in Ask The Community
How does excel or google sheets interact with Miro?

I am thinking of integrating google sheets and wondering if anyone has had experience using with Miro. I see that Zapier does automate certain processes (I have yet to fully experiment). Has anyone used google sheets or excel with Miro with any success? Thanks,

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Robert Johnson
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Mark RollinsBeginner
posted in Ask The Community
Can 2 users with their own individual Consultant Plan collaborate in full on a board?

I am working with a consultant friend of mine and we both own our own consultant licenses. We want to collaborate in full on a board using our own individually paid for plans. Is this possible yet? I see from some previous discussions some time ago that this was not available but was a potential wish list item, has this progressed at all? Seems reasonable to me that 2 fully paid for Miro users should be able to use what they pay for and collaborate on a collaboration tool… Thanks in advance. Mark

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G KortumContributor
posted in Ask The Community
Help: embedded youtube videos stall

To begin, I do not know if this is a Miro issue. I have to start somewhere. I use Miro to teach. We just started our school last Friday. i used Miro flawlessly last year. We use Google Meet to connect with our students. I use a Macbook pro late 2011 with MacOS 10.13.6 I made a new board for this year, but the content is basically the same. I put the same youtube URLs I used last year. They are from my youtube channel. (They are SD. They are short.) What happens? (When I am modifying you using the board without Google Meet, all videos play.) Using the same computer as last school year, I can present my Miro board on Google Meet and interact with Miro Elements: notes, shapes, pens. However when I click on the youtube video it either starts and then stalls or it stalls from the start. I tried it on a Macbook Pro mid 2012 retina with MacOS 10.13.6 and I get the same results. (I cannot upgrade to Catalina because the computer is not mine.) I tried teaching/presenting on my iPad 6. The youtu

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Robert Johnson
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Bodo RadtkeBeginner
posted in Ask The Community
Miroverse | Can I see all my liked boards? Like a favorites list?

Hi all, I was wondering if I can somehow see all my liked boards in Miroverse? Comparable to a favorite list. That would allow me to do some broader research first and then get into depth when having all my liked boards at one place. Thanks for your help, Bodo

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Kristin
Mironeer
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KelKBeginner
posted in Ask The Community
[POTENTIAL BUG] Board Position Jumps when using Stylus on Android (tablet app)

When using a stylus on my Android tablet, the entire board shifts down and to the right. I’ve uploaded video of the behavior here. Please note that this happens whether my palm is on the screen or not. Thanks for looking into this. Please let me know if you need any additional information.

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Robert Johnson
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Ryan RommelfangerNew Here
posted in Ask The Community
Has anyone set up physical displays (3 or 6) working in concert with one board?

thanks for your help

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Lynn SaadiBeginner
asked in Ask The Community
Colleagues can't sign up (not receiving confirmation email)

Hello, I’m trying to share my board with my colleagues, 5 of them seem to be having the same problem. They are not able to just log into the board as guests. My link (shared via copying the link from Miro) is set to allow my team access to view and edit the board. I have no password set, and it shouldn’t be stopping people from joining. When clicking on the link, they are taken to a sign in page. They are not able to sign in or create new accounts as they don’t seem to be receiving verification codes. They are trying to log in via their British Red Cross emails, and we do not have any sort of firewall or security measures against Miro as the rest of us can access the board just fine. Is there any way they can just join as guest without having to log in? Any help on this matter would be appreciated!

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christofBeginner
asked in Ask The Community
How can i add Image to the card?

How can I add mock-ups as jpg PNG gif to the map in addition to the acceptance criteria as an aid?

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Sabrina SchiederNew Here
asked in Ask The Community
Invoice after ending subscription

I easily could find the first invoice in the billing section. Now that we have cancelled the subscription and only use the free plan, I cannot find a way to see the other invoice from the second month that we paid. Is there a way to get this invoice?

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Robert Johnson
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Danny LievensNew Here
posted in Ask The Community
Minimal font size

I want to a way to adjust the font size within a card or control the default font size of newly created cards and the headers. This font should be relative to other objects. This would greatly help readability whilst zooming in or out.

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Kiron Bondale
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Cerstin HannestadBeginner
asked in Ask The Community
Manage various MIRO Accounts

Hi, I just bought MIRO to manage several clients within one account. But I already have several Accounts with different email adresses. My question is: how do I import Boards from different account into one? Is that even possible? So grateful for your help! Cheers, Cee

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Kiron Bondale
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Bennie NaudeContributor
asked in Ask The Community
Export board from paid account, then import into paid account later

Hello everyone I currently have a paid Miro account. I want to export a board, then let the account go, i..e stop paying. I’d then like to use the exported board in a new, paid account, that will be set up by a customer in a few months’ time. How can that be done? Thanks

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