Ask the community

Not sure how to do something in Miro? Ask your peers here.

  • 5,879 Topics
  • 20,357 Replies

5879 Topics

S
SymplassonNew Here
asked in Ask the community

Select shape when close together

Hello community, our board is very full with small shapes and so we have them very close together. When trying to select a shape its nearly impossible to select the correct one, because the frame around the shape to select it is much wider then the shape itself. Any suggestions ? Cheers Frank

1
Kiron Bondale
3 years ago
M
Mohammed MujibNew Here
posted in Ask the community

Image trace/screenshot UI to vector option in Miro

Most of the time we use miro for flat comps. What if there is a plugin support to convert screenshot ui to vector? For instance potrace for sketch.

1
Marina
Mironeer
3 years ago
I
IT AccountBeginner
posted in Ask the community

Access and overview of boards for customers and freelancers

Today we have activated the Team Plan for our company because 66 users have already actively worked with the board. As soon as an external user adds a board outside our domain as a viewer, he has immediate access to all other existing boards.  The permissions should actually only allow the boards for the invited users. Do you have an idea what this is about? Thank you in advance. Florian

1
Marina
Mironeer
3 years ago
P
Pejman ANew Here
posted in Ask the community

Changing licences from a team to another

Hello,     I just bought 20 licenses for my work place and sadly I attributed this licenses to the wrong Miro team. How can i change my licenses from one team to another. Thanks in advance for your help.     Best regards,   

1
Marina
Mironeer
3 years ago
E
Efrain LeguiaBeginner
asked in Ask the community

Restore a Deleted Board

How can I restore my board? 

9
Marina
Mironeer
3 years ago
M
Malte FoegenBeginner
asked in Ask the community

Merge boards

Hi,   is there a way to merge boards?   Malte

1
Kiron Bondale
3 years ago
A
Aman JanmohamedNew Here
posted in Ask the community

Voting plugin not working properly

Hi All, When using the Miro Voting plugin, I have noticed that when the results are displayed, the actual voting numbers are completely incorrect. We may have chosen “Item A” twice, but it appears 7 times!!  Has anyone seen this? It is not ready to run client workshops like this… Thanks, Aman

1
mlanders
3 years ago
K
KristyBeginner
posted in Ask the community

Urgently looking for Online Facilitators

Urgently looking for enigmatic Online Facilitators experience of designing and delivering online engagement. From crowdsourcing to events and research online that was highly engaging. I need the right individuals with this experience. Please get in touch if this is you! (Hope this is okay to post here 🤔)

3
Marina
Mironeer
3 years ago
D
DanishNew Here
asked in Ask the community

Merge Two sticky notes

Hey there!   I wanted to know if there is a possible to merge two sticky notes together without manually copying and pasting.   Best, Danish

1
mlanders
3 years ago
J
JordiFZRBeginner
asked in Ask the community

Sticky notes automation

I’ve seen existing integrations to automate adding Cards to boards, but I can’t find any to add Sticky Notes. Is there already available integration or any other way to automate the creation of Sticky Notes.

1
mlanders
3 years ago
G
Gary RobinsonBeginner
posted in Ask the community

Linking teams

Can 3 or 4 teams of 4 to 6 members each be easily linked together as in a virtual classroom?

3
G
3 years ago
Monica Twa
Monica TwaBeginner
asked in Ask the community

Non-Team Member & Refreshing

Hello! We have a non-team member with an “issue.” If a Team member updates a linked document, does the non-team member get the updated version when he opens the board. It appears he is unable to refresh the linked doc.   Thanks! Monica

1
Marina
Mironeer
3 years ago
C
code64New Here
asked in Ask the community

Multiple boards for 3 teams working simultaneously?

Hi, we are quite new to Miro and in the process of evaluating the best possible solution for a clients online workshop format. Here’s the challenge: We would need to set up 3 “work rooms” for 3 teams (of 5 each), with each team working on an individual board. After each session, all team members join in the work rooms and discuss the results together. Alternatively we would set up a general space where all teams could meet. However, the moderator should be able to switch rooms seamlessly. In addition it would be great if the 3 teams could use video chat while working on the boards. Thanks for your input!

3
Marina
Mironeer
3 years ago
Renato Spakauskas
Renato SpakauskasBeginner
posted in Ask the community

How to bound sticky notes?

Hello, I created a new tailored board for my particular purpose and added some shapes together, it looks nice and fits my needs. My journey was a bit troubled, I am not used to Miro and took a long time to fnish this board. Lots of rework. However, as soon as I added a sticky note, I noticed that the sticky isn’t bounded to the shape. Meaning, if I move the entire board, the sticky notes remain at the same place, they don’t move together. What am I doing wrong?

4
Marina
Mironeer
3 years ago
F
fabio soaresNew Here
asked in Ask the community

Team Permissions

I'm just new to Miro. However, I have followed all passes to set the permissions for my team and It seems it's not working since all team members are able to see and edit all boards even without permission to do it. Any clue to fix this?

2
F
3 years ago
T
Troy AcottNew Here
asked in Ask the community

Invite new user and invite user buttons are missing for one board

I'm an admin. On one of my Miro boards I see two pages that both have a way of adding team members, and on another of my team boards these buttons don't exist. I don't see anything different in settings and can't figure out why the projects are behaving differently?       So on the team without those buttons, I don't see an easy way to add anyone to the team?     Please help

1
T
3 years ago
E
Erin CowanNew Here
asked in Ask the community

Sharing Mouse Control

I am sharing my Miro board through zoom.  I need the person on the other end to be able to control the mouse.  She is using a surface with a track pad and touch screen.

1
Marina
Mironeer
3 years ago
K
KristyBeginner
posted in Ask the community

Miro Consultant - URGENT

Hello! We are in the UK and urgently need some assistance with setting ourselves up to do an online collaboration session with a group of people today. Could anyone please get in touch. Thank you!

5
mlanders
3 years ago
A
AllanBeginner
asked in Ask the community

Sending a Miro Session invitation via Outlook

We are planning a strategy planning session Monday next week for a client with 20 attendees.  They will be invited using the day pass.  We wanted to send the invitation out with the link and some notes at least 4 days in advance of the session.  However, we do not want them to click the link until the meeting day as their 24 hr day pass may expire before the scheduled session.  What approach is taken in this situation?  We currently have the Miro Consultant plan.

5
Marina
Mironeer
3 years ago
G
GlebNew Here
posted in Ask the community

Is there any way to create 2D To Do lists?

Something like this:  

2
G
3 years ago
S
surbhiNew Here
posted in Ask the community

Usage for support team

I am new to miro and have been using it for cross globe collaboration. Is there a way to start using miro to manage handovers across regions when you are using it in support team?

4
Oleg K
3 years ago
D
Dhaval ShahBeginner
posted in Ask the community

Performance issues

Hello, Are there any known issues with Miro right now? The status page reports OK, but we had Miro crash with a canvas of ~30 boards, 6 screenshots (150k per screenshot) and maybe 15-20 concurrent users. The board would not render for any users and would either crash or not load/sync. 

3
Marina
Mironeer
3 years ago
H
Harry BurtNew Here
asked in Ask the community

Presentation Mode is not working

Hi all I am preparing for a workshop in the free mode, and am trying to switch to presenter mode to lead participants through the frames. But it is isn’t working. Is this a premium feature? How might I fix it? Thanks HB

1
K
3 years ago
C
Cavan ScottBeginner
asked in Ask the community

Non-Team membership

Hello there,   So I am a freelancer who really likes Miro, but don’t need to use it as a team, but as an individual working on my own.  However, I could really do with being able to export jpgs etc of my boards.  There’s no tier that currently allows this, other than I think the consultant tier. Am I right in thinking that if I upgrade to that then I will only pay $12 a month but get everything the team level brings for my individual use without the need for a team?   Sorry if that seems a daft question. Just trying to work out the best way to work it. Many thanks, Cavan

4
C
3 years ago
U
ulisesNew Here
posted in Ask the community

Multiple presentations

With the infinite canvas, and having everything in one place, Is it possible to have multiple presentations?   The workaround at this point is to share the link where the new presentation starts, I just need to make sure the frames are organized.

3
A
3 years ago
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