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Ask the Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 8,476 Topics
  • 28,498 Replies
8444 Topics
M
MaclavNew Here
asked in Ask the Community
Endless reloading of the board

I have a free account. There are 3 active boards in it. If I log in from an iPad, two boards are available and editable. 3 the board is constantly reloading. Access from the application on android, mac, Windows works. What is the reason?

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Robert Johnson
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gaida cyrineNew Here
posted in Ask the Community
MIRO community

Hello ,I am Sirine Gaida I am It student in the field of mobile and app development. I am keen on designing and still new in this topic I want to get the chance to ameliorate my thinking and skills by participating  in these workshops to ameliorate my skills by sharing ideas and communication with skilled people trying my best to ask about the needed tools about my issue in certain thing  .Not sure how to use this online community?still learning about the platform ? 

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Kiron Bondale
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WMKNew Here
posted in Ask the Community
Running multiple boards with an Education Plan

We are running an undergrad teaching workshop with 650 students with groups of 80 students working on a Miro board. Last year we set this up using 8 different Miro accounts. It worked fine but was a bit of an administrative nightmare.  Has anyone had experience running multiple boards in parallel from one Miro account? 

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Robert Johnson
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Zuza SzokNew Here
posted in Ask the Community
Problem with viewing the dashboard

Hello,I have created a board and we used it succesfully with client and coworkers.The problem appeared then the client forwarded the board link with her coworker. After she clicks it she sees what’s attached (a table with texts and links from the dashboard). She can’t see the board with the graphics. How can we fix this? We all use free Miro.Please help! 

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Robert Johnson
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Maria GabrielaNew Here
asked in Ask the Community
Why don´t I have a left toolbar?

I joined for the first time to a shared whiteboard. Many other had edited, but for some reason I can not. I don´t have the left toolbar, not even the pointer/curson, nor the option to add sticky notes or to use the pen… anything. All I have is the little hand and the change to add comments. Why? How can I solve that?Thank you!

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Robert Johnson
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Caroline MooreBeginner
posted in Ask the Community
[RESOLVED] Voting results missing

Hi, I did a voting session at one of my last meetings.  I saved the results however I can’t locate them.  Does anyone know where they might be stored in the platform?  I also had several test voting sessions that also had been saved but those seem to have disappeared as well.  Hoping someone has run into this before.  Thanks, Caroline

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Denise KreigerBeginner
posted in Ask the Community
Miro Boards - Accessibility

For a Miro Free plan: I’ve read some of the Miro articles on “accessibility” but I have these questions:If one of the team members is visually impaired, can he/she access the team member's (owner) board (under the Free plan) and both "View and Edit" the board using a screen reader? As a ‘guest editor’ or as a regular team member? If not able to use a mouse or trackpad, how would a visually-impaired person add to/edit the Miro board (Free plan)?  Thank you!

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Maria AragonNew Here
asked in Ask the Community
Migrating projects to different accounts

Dear fellow Mironeers, we are an educational institution and have been working intensively with Miro since the pandemic. Since we have accumulated a number of accounts and projects, we are in the process of restructuring. We have the following question: is there a possibility to transfer complete accounts or projects to another account? Or must each board be moved individually? Thank you very much for your help,Maria Aragon BartschMedia- & Knowledge Manager, HPI School of Design Thinking 

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Kiron Bondale
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Mandeep VirdiBeginner
asked in Ask the Community
Exporting to a file (e.g. PDF)

Does anyone know how to export a Miro board to a different file type (e.g. PDF)?  I don’t have the export function next to my Miro board name at the top left and I believe this may be the export function.  I don’t know how to enable this function.  Any help would be really appreciated. 

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Mandeep VirdiBeginner
asked in Ask the Community
Printing from Miro

I don’t seem to have the Print function showing on my board.  How do I enable this? 

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Nikolas.MaucyBeginner
asked in Ask the Community
colormanagement / colorprofile tags in images

Dear Community.  I have questions about colour accuracy within the miro app: Does the miro app supply colourmanagement for images? Here my test: Two identical images showing red, green and blue. each colour at the max of 255. Both saved as JPGs, only difference, the colour tag. One “AdobeRGB(1998)”, the other “sRGB”. When compared in two windows on one screen within Photoshop, you should see: (R/255. G/0. B/0) Red sRGB is darker than AdobeRGB(1998)(R/0. G/255. B/0) Green sRGB is paler than AdobeRGB(1998) (R/0. G/0. B/255) Blue sRGB is almost the same to AdobeRGB(1998).  Unfortunately, when displayed in miro, the colours all appear the same. Maybe I got something wrong, if not:  Dear miro.sooii group produces (virtual/CGI) images and we discuss their development and post production via miro. Due to the subject, colours are important. Will there be colourmanagement in miro? Thankful for any hint.  With regards, Niko @sooii.de image editor

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Nick_Miro
Mironeer
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Denise KreigerBeginner
posted in Ask the Community
Free Plan Questions

Can a person create a Miro account under a Free plan, and then create/start a board (as the owner) and invite 4 other team members to both "View and Edit" the board(s) (up to 3), as long as each of the 4 team members have a Miro account? (i.e., none of the 5 people will need a paid Miro subscription?)The Free plan allows only ‘public’ boards (not ‘private’) - is that correct?Also, if one of the team members is visually impaired, can he/she access the team member's (owner) board (under the Free plan) and both "View and Edit" the board using a screen reader? As a ‘guest editor’ or regular team member? If not able to use a mouse or trackpad, how would a visually-impaired person add to/edit the board?  Can you export a full board to a PDF in the Free version? (i.e., is a PDF considered a high-resolution export?)Thank you!

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ImynicoNew Here
posted in Ask the Community
History Voting

Hi, I don't understand why the history Voting disappears in the pop-up bar on the left ? How make it appear again ?  Does anyone had this issue in the past ? Thank you !  

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Samir PopalzaiNew Here
posted in Ask the Community
Annoying black pop up

This may be a bit silly but for the life of me, I cannot get rid of this annoying black pop up. I was able to clear others using the instructions but this one wants me to use three fingers on my mouse which I do not know how that is possible. Any ideas?  

1151
Kiron Bondale
J
Jonathan NelsonNew Here
posted in Ask the Community
What is a Mirohero (Guest)

Today while editing a board with a coworker we noticed someone in the board called ‘Mirohero (Guest)’.  the board was in a restricted project with limited access - does anyone know what or who this might be?

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Robert Johnson
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RSGNew Here
asked in Ask the Community
I'm new - having some trouble sharing my board

Hi - I just signed up for a free account and I want to show my team what I did to confirm we want to use this tool before I spend a ton of time setting up my board.But, the share button is grayed out. Why is this? Can I share with a free account?And, I cannot get out of my board to the dashboard. I have watched a bunch of videos, but still cannot figure this out.  Thank you!

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Kiron Bondale
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Peer
posted in Ask the Community
Is there a "Laser pointer" for disсussions?

I just had my first workshop with about 10 People and missed one feature I couldn’t find anywhere: while discussing the sticky notes everybody collaborated to the board, we were sometimes at a loss which Note was talked about. Since there were so many collaborators, the collaborator cursors where hidden. Is there some other way to have a sort of pointer for the moderator to show what object we are talking about at the moment?

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Simon BrandtNew Here
posted in Ask the Community
Wrong Google Account gets logged in

I keep getting logged in with my old work account "simon.brandt@relaxdays.de" even though I´m logging in with my private Goggle Account credentials. Neither incognito mode nor clearing everything from cache to cookies has any effect. Also I cant delete the relaxdays account since I no longer have access to that mail account (and it probably does not exist anymore). Any suggestions?

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Joanna DumasNew Here
asked in Ask the Community
Entered wrong email at signup

I inadvertently entered an incorrect email when I signed up.  How do I fix in my account?  

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MicallefP1New Here
posted in Ask the Community
Looking for someone to help create a TEMPLATE for the work I do

Hello, I work with Senior Teams on Transformational Leadership programmes and I would like to turn my 'manual facilitation programme’ to MIRO.  I need some external help from someone who knows and worked with Miro for some time.  

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Kiron Bondale
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Peter WielandNew Here
asked in Ask the Community
Query for all Jira Cards in a specific area of a board

Hi there,we are using Jira Cards extensively in planning events. In the end, we come up with a set of Jira cards in specific areas of a MIRO board which are planned for s specific timebox or milestone.Currently, I manually create lists of the Jira Cards based on where they are put on the MIRO board. It would be very nice to have a possibility to create such a list automatically or even have a filter available in Jira which returns all the issues for which there is a card in a specific region on a board.Is there anything like this available?Thanks!

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Nick_Miro
Mironeer
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Nguyen Thi My HanhNew Here
posted in Ask the Community
Copy and paste text working is not convenient

Reproduce following steps below:Input some text into a cell of a table Copy some other text and try to paste them right after the text of step 1Result: Can not paste the text into the same cell.Note: If selecting whole cell then paste, it works by replacing the existing text by the copied text, however, I think it is inconvenient. Because, sometimes, I want to add more content with existing one, not replace.The same issue with texts in the sticker or other objects. 

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Nick_Miro
Mironeer
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Magnus Tillquist NielsenNew Here
posted in Ask the Community
editing bord on Consultant plan

I do not quite understand if I get Unlimited editable boards at the Consultant plan 

231
Robert Johnson
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tvanhoyNew Here
asked in Ask the Community
Cut and Paste from Word to Miro Notes Not working

I am having issues with cutting and pasting from my Word document to the Notes of my board.  It is an agenda for my class.  I am using a Chrome browser and have a Enterprise license.  It was working  previously but now no longer functions

3831
Robert Johnson
Leonid
LeonidBeginner
asked in Ask the Community
Export file only in small size

  Hi all. I connected a student account, but I can only download files in a very small size. Another student with a student account can download files in any size.  Please help me with this problem. I want to download files from my student account in any size. Thank you!

2253
Robert Johnson
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