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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,695 Topics
  • 25,946 Replies
7695 Topics
Z
Zach LuteNew Here
asked in Ask The Community
Word-wrap related crash in MS Store Miro Windows app when typing at the end of a line after backspacing

I am experiencing an easily reproducible crash when using the Windows app and it appears to be related to word-wrap happening on a Note and then typing at the end of the line after backspacing. This happens to me many times every day (I presume because I am a terribly inaccurate typist) and is incredibly frustrating.To reproduce:Create a new note on a board. Type “Uses Duo Heir” (this should wrap to three lines). Realize you’ve once again mistyped ‘hierarchy’. Hit backspace three times. The line will now unwrap back to the second line. Type ‘i’ in an effort to actually spell a word correctly. The app will freeze up and then crash.Please let me know if there’s a better way to report this. It’s slowly driving me mad.

504
Robert Johnson
3 years ago
H
HenkBeginner
asked in Ask The Community
Is there a limit on the number of cards in a kanban board? No longer possible to create extra kanban cards.

After creating the board and collaborating on it, it was no longer possible to name cards. Occasionally it  worked, but 99% of the time I tried to add one no text could be filled in.Cards could be added but text input was impossible. Cards could be opened in the detail view, it was possible to edit the title and description, but those could not be saved. 

2272
H
3 years ago
G
Gaia GrantBeginner
asked in Ask The Community
Signing in with a name. Where is the “Hey! Introduce yourself on a board" gone????

Where is the “Hey! Introduce yourself on a board" gone???? See picture attached?We need people to give their names without being forced to sign up (of which many are hesitant to do given the privacy issues) 

2163
Robert Johnson
3 years ago
Z
z-viBeginner
posted in Ask The Community
Miro works extremely slow in Chrome

Don’t know what happend but Miro works extremely slow starting from last weekend. My friends have the same issue. Please help to understand and fix it. Thank you

6173
Kiron Bondale
3 years ago
Галина Анатольевна Булатова
Галина Анатольевна БулатоваNew Here
asked in Ask The Community
Как набрать тест в ментальную карту чтобы он не пропадал

Здравствуйте, подскажите пожалуйста как решить проблему: хочу создать ментальную карту, но при наборе текста при названии ветки текст исчезает, как быть

2453
Галина Анатольевна Булатова
3 years ago
A
Alex Lawrence-RichardsNew Here
asked in Ask The Community
Miro Plugin for Sketch crashes on M1 mac

Just wanted to flag this, but I have a new M1 Mac and when I try to log into Miro via the plugin (so I can sync stuff), it immediately crashes. I can probably run Sketch in Rosetta to avoid this, but then I lose the performance gains. Right now I’ve just been exporting and uploading to Miro separately, but hoping you can update the plugin in the near future!

5896
Marina
Mironeer
3 years ago
R
Reid AlmåsBeginner
asked in Ask The Community
User Administration

HII want to remove some Active users from the Team. Will their Boards be deleted if I delete a User?What happens if I make them a “Non Team User”

1307
R
3 years ago
Michael Dunlop
Michael DunlopContributor
asked in Ask The Community
Non Admin joining people to the Team

Hi PeopleWe have a Team plan, with 20 seats. Some seats are vacant. Recently a non-admin team member invited some new users to a board. They were automatically granted 7-day free trials that converted after the 7 days to full team membership, taking up the vacant team seats. This happened with no authorization by any admins. Is this correct behaviour?We also have some team members with Free licenses. I can’t recall how they were invited (and why they were treated differently from the folk above). Do those free members have the same access as any other Team member?Finally, on a Team plan, is it possible to invite free members to just a project or a board, or is membership only available to a Team. We typically want invited users to have edit permission to the relevant boards, but often don’t want them to access all the boards shared among the team. CheersMike 

10525
Robert Johnson
3 years ago
Brandon Lee
Brandon LeeExperienced Community Member
posted in Ask The Community
[RESOLVED] Inserting Custom Template is Slow and then Causes Board to Freeze

Anyone experience a problem when inserting a Template when starting a New Board.I observe very slow loading of the Templates.Then when I do insert a Template my Board Freezes and no Commands are available to Click On.  Refreshing Browser fixes the issues.I reported to Technical Support but they are asking for me to perform several trouble shooting steps.  Before I invest my time into this I want to see if anyone else is experiencing this 

1087
Robert Johnson
3 years ago
A
Amy JudahBeginner
posted in Ask The Community
Question about auto-sync

Hi there!I was wondering if we can manually sync our board instead of automatically doing that. I have found myself in the middle of recording on screencastify and the board starts syncing. Obviously while it is syncing I can't continue my lesson and time is limited. Any ideas?TIA,Amy

2934
A
3 years ago
K
Kenji LefèvreNew Here
asked in Ask The Community
Copy / paste text in kanban cards not working

HelloIn a kanban card description the copy/paste text does not work which is a shame since text is supposed to be quite long here. Things I’ve tried:cleared the cache for miro.com logged in / out Note that copy paste on board item is working.Anyone idea is welcome !

1734
A
3 years ago
J
John ClarksonBeginner
asked in Ask The Community
Can I set daily update notifications for members of a board to notify them of changes?

Hi all,We would like to provide Board update notifications to team members every day, so that they can view changes, even if they weren’t available for the watercooler meeting that morning.  Is there a way to do this please? Thanks in advance! John

3103
Robert Johnson
3 years ago
J
JayBContributor
asked in Ask The Community
iPad: Improve Edit Text Box behaviour: Cursor should appear where tapped to activate Edit

I’ve recorded a little screen video to explain it better.  I’ve got a text box, with a lot of text. I tap once to mark the text box as “active”. I tap double, to where I want to edit text. The default behaviour is, that the cursor appears *always* at the end of the text. This is means that the board view is scrolling down the text box and I might loose the focus on where I wanted to edit. Is it possible to switch into edit mode and place the cursor where I tapped immediately? Video Link: https://streamable.com/9vkof0

651
Laura Ju
Mironeer
3 years ago
N
Natalia BlokhinaNew Here
asked in Ask The Community
How to customize card fields?

Is there a functionality to add more fields to the cards, mapping them to the fields in the source Excel files? How to add more than one responsible for a card from a team?    

13533
Robert Johnson
3 years ago
C
Christian2New Here
asked in Ask The Community
Jira Cards, editing an issue, wrong user in change history in Jira

Hello,We try to use jira cards with our own jira server. We installed jira cards and configured successfully a connection between jira and miro. We imported a lot of jira issues from jira into mural - that works quite well. If we edit a jira issue from miro, the issue is updated in jira as expected. However, Jira logs these changes to the user we use for the Jira-Miro connection. Is it possible to map the Miro users to Jira users, so we don’t lose track of changes in Jira?ThanksChristian

1161
Marta
Mironeer
3 years ago
Luke Flegg
Luke FleggBeginner
asked in Ask The Community
Is there a workaround for this?? private frames

Hello!I submitted a feature request but am curious if other users also want this + if so, what do you currently do when you want colalborators to brainstorm something individually (without influencing each other) before coming together to share their ideas?https://community.miro.com/wish-list-32/countdown-timer-feature-hide-collaborators-activity-until-timer-ends-4595

2023
Isman Tanuri
3 years ago
Marne Maykowskyj
Marne MaykowskyjMiro Hero
asked in Ask The Community
How do you all manage temporary teams?

I have multiple clients whom I create Miro boards for where I facilitate experiences with them. These are temporary teams. I wouldn’t want to add licenses for these folks, nor would I want to give them day passes as we are working on a project together from 3 weeks to a full year.We are using the boards with the general public, so I often have to lock access while I am working on the board - I would like to allow access for my temporary team while the boards are locked to the public, but again, full licenses for these folks nor day passes seem to fit the situation.Additionally, I would like my collaborative clients to have team capabilities without full licensure or day passes.How do you all manage these “relationships”? Do you just allow them as guest users and use passwords to lock boards to the public? Or do you pay for a full day pass every time they edit your shared boards?Thanks in advance for any insight / best practices!

1361
Robert Johnson
3 years ago
P
Pilo AdamiBeginner
posted in Ask The Community
Zapier's Google Sheets integration

Hi,  I’ve recently managed to connect my google acc so that I can have access to a google spreadsheet inside miro, all good. Now whenever I create a new spreadsheet it adds to miro automatically, how can I change that behaviour?  thanks

943
Robert Johnson
3 years ago
J
jtkExperienced Community Member
asked in Ask The Community
Sharing a board via text or email offers no context.

  

362
J
3 years ago
J
jtkExperienced Community Member
posted in Ask The Community
How to stop viewers from selecting something?

I just want viewers to view. I do not want them to be able to select an object and have it outline. They can “see” the work. Is there a way for this not to happen? I noticed this because I can not click a link. Instead, I am selecting the outline of the text instead of the link. So not being able to click the link is my other issue. 

862
J
3 years ago
J
jtkExperienced Community Member
asked in Ask The Community
How can I make this pop-up stop?

Can I make this pop-up not show up? Am I the only one that feels this is unnecessary and invasive on Miro’s part. There is already a prompt at the top of this board to sign up for Miro. I am trying to work with a client live and this pops up. I am talking to a client about MY project. This is not about my client using Miro. This is about me - a paying client of Miro, trying to use the tool that I pay for to work with a client. It is inappropriate for Miro to thrust an advertisement into my private client session. This does not take into account that there is no way for my affiliate number to be added to it.   

3262
J
3 years ago
J
jtkExperienced Community Member
posted in Ask The Community
This is confusing to me.

This icon needs to have more emphasis. Maybe something that lets a 1st time Miro user that they have choices.I use a mouse but Miro always auto selects Touchscreen for me. I do not operate my laptop by touchscreen. Relying on a 1st time viewer to know what that icon is for is a leap of faith. Maybe this should pop up to give viewers the option.  

211
Kiron Bondale
3 years ago
R
Rebecca HaeggströmNew Here
asked in Ask The Community
Is a teamlicens locked to a specific user?

If a team member leaves the team, can I reuse the same license for a new team member? 

201
Kiron Bondale
3 years ago
J
jtkExperienced Community Member
asked in Ask The Community
How can I see viewers real time on my board?

I have a board that I am sharing to view only. I sent it to my phone. I do not have the Miro app on my phone. I opened the Miro link to see the board. I was expecting to see an icon from the phone I was using, but there was nothing that indicated that a viewer was there. I could, however, see my host icon on the phone. Is there no way to see your visitors or do people have to be logged into Miro to participate (add comment)? I would assume I could see them if they set up an account?

6682
J
3 years ago
M
masakazu moriBeginner
asked in Ask The Community
miro、1つのteam内のボードに、passwordをかけることができるか

miro、１つのteam内のboardに鍵をかけることができるか（miro、1つのteam内のボードに、passwordをかけることができるか） 1つのteam内に複数のboardを作成し、鍵をかけることは可能でしょうか。 例えば「test」というteam内に、「a」と「b」というboardを作成する。それぞれのboardには、パスワードを知っている人しかアクセスできない のような使い方を考えています。教えていただければ幸いです。

14682
M
3 years ago
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