Skip to main content

Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,836 Topics
  • 26,306 Replies
7836 Topics
D
David EmersonNew Here
asked in Ask The Community
PDF Export-Lines not showing on PDF

On the right is what I see in the Miro app on Win10, on the left is what the PDF shows.I have tried moving shapes around and changing line type. No change.How can I fix this please?David

2223
Robert Johnson
3 years ago
K
Karin Ines Kreuter
posted in Ask The Community
Visual roadmap for a qualification process with quality management (QM) standards and controls

Hi Miro community, I want to provide adult pupils  in my course a  process roadmap which visualizes: phases and goals of their learning and qualification process stakeholders in their future working environment to work with roles of the stakeholders  legal rules and quality management controls in their future working environmentThe heart of my whiteboard will be a swimlane diagramm.Any similar solutions or visions already in the community?

923
K
3 years ago
U
Ulrich RückerNew Here
asked in Ask The Community
How to delete a used templates?

Hi,I have imported/used the Design Sprint template on a board. Now I want to cleanup the board. But I can’t select all and delete. First thing I notice is that the elements are all locked… how to unlock all of them at once? Then I noticed that even after unlocking some of them manually I can’t select them all. They simply don’t get selected… Can anyone help with this template and its deletion? And is there a general, efficient method to clean up a board completely?Thanks in advance,Ulrich

1943
J
3 years ago
A
Amy DemasBeginner
asked in Ask The Community
Onboarding multiple new users

When onboarding new users, I see many neat templates. If I had 10 new members to get used to Miro, will I have to make 10 separate boards for them? Or when they open the template does it refresh for their experience? Thank you!

592
A
3 years ago
R
Ruth NewnhamActive Contributor
asked in Ask The Community
Inconsistent naming on copied or duplicated frames

I’m trying to work out why sometimes when I duplicate or copy a frame it says ‘copy of...’ and other times if I create a frame that says ‘Group 1’ the duplicate will say ‘Group 6’ . (It rarely follows the logic of saying ‘group 2’ etc.) Is this something I should add to the wish list or is it something I am doing wrong? 

2333
Robert Johnson
3 years ago
J
JakobPossertBeginner
posted in Ask The Community
Move while Loading Content

It would be great to be able to move items while they are still loading. Very concretely, photo captures from the phone.My reasoning is that the most important thing for me when using Miro alongside other mediums - in my case a lot of paper (and whiteboards) - is the speed of capturing and putting it into the right place. If it takes a long time to load I need more time to get into my workflow again.

131
Kiron Bondale
3 years ago
J
JessicaMDGNew Here
asked in Ask The Community
Creating one board for a client that can then be used by multiple people

Hi! I am fairly new to miro and am wondering if the following is possible. I have created a miro board with ideation and prioritisation templates. As part of a self-facilitated workshop I would like to make this board available for all teams in one organisation. However, every time a team opens the board it should be in its original state. Is it possible that people save my created board as a private miro board? Thanks :)

1003
Robert Johnson
3 years ago
T
Timo SuominenBeginner
asked in Ask The Community
PDF Export as Vector

Hi.Just found Miro and done some testing (as free user).The PDF export is pretty much useless IF that’s just a raster (image/bitmap) file as PDF.It should be a vector file, importable e.g. to Adobe Illustrator, Inkscape etc. as scalable vectors.Hope this is implemented = I’ll start as paid user right away!//timo

11996
Robert Johnson
3 years ago
Johan
JohanContributor
asked in Ask The Community
Is there a way to make links stay relative to different items when pasting in to a new board?

I hold the same workshop to multiple clients, and for this workshop I’ve developed sort of a master version board. For each client I then hold the workshop for, I copy paste the relevant frames and items I wish to include into a new board which I have added to that account and project.  The problem is that when I do this, all links that I had created are still pointing to the master version board, and not the frames in the new board. As I may want to have 10 or maybe even 100 links in one of these master version board, it makes it impossible to use links because of this.  A nice feature would be to make the links stay intact within each board. As far as I understand it, the links are today built up by /boardID/widgetID. So I guess what I would like is that if I paste a set of 20 frames into a new board, containing 100 links, the link would replace the /boardID/ part of all links and append the new board’s ID instead into all links. Is there a way to do this already?

12594
R
3 years ago
R
Ralf AlbersNew Here
asked in Ask The Community
Upgrade as guest

Dear all, I don't understand something. I have a Miro Business account, but I also get invited by my customers to their Miro boards. As a guest I only have limited functionality, but I could upgrade it, at least there is an upgrade function. But I am already a paying customer of Miro and can't create a new account every time someone invites me.Where is the error?Kind regardsRalf

321
Robert Johnson
3 years ago
J
Justyna PeNew Here
posted in Ask The Community
Difference between Icons

Dear Miro Community,I use Miro for some time and truly enjoy it. Today was working on workflows and wanted to use certain type of icons to represent different groups of users. Imagine my surprise when I compared male and female icons (attached). First ones show smiling men, while second - dissatisfied women. I am not a person who fights for equality in every single aspect of life, but this simply looks weird  Do not need support, but I am curious of your thoughts. Also, if any miro graphic designer reads this - could we please add some happy female icons and / or at least a few more neutral male? Best, Justyna

921
Yvain
Mironeer
3 years ago
M
Martin LNew Here
asked in Ask The Community
Identifying boards open for edit

Is there a way to identify boards open for editing?  We have a consultant plan and will often open up boards for guest editing - “Anyone with the link Can edit”.  We sometimes want to leave the board open after a workshop session for clients to finish up, or add some details not available during the workshop.Is there a way to identify or flag ‘open’ boards (and particularly boards that are open for anyone to edit)?I’d like to do an occasional audit of open boards (maybe month-end) and close out ones that shouldn’t still be open for editing.ThanksMartin

1972
Robert Johnson
3 years ago
D
Darn CleverNew Here
asked in Ask The Community
How do I turn off change highlights?

Hi there, New to Miro. I’ve created a board that I want to share in a training course tomorrow. I’ve prebuilt all my content. When I share the board, it shows everything highlighted as updated by me. The issue I have is that this is the first time people are seeing it, so they don’t need to see what’s changed. Is there a way I can turn this “feature” off? S

1386113
T
3 years ago
R
Rahil AhmedBeginner
asked in Ask The Community
Copy Paste elements/objects from someone else's board (youtube V-MUG video) to my board

Hi.  I follow Miro on youtube and watch a lot of V-MUG videos. I see a lot of good elements on their board. when i try to copy and past the elements from their board onto my board, it does not work. (paste does not happen) what am i doing wrong ? what can i do if i want to use those elements on my board ?

38168
J
3 years ago
U
ue7Beginner
asked in Ask The Community
Can you import SVG assets inside a PowerPoint file to Miro?

Hello,Over time, I have captured a wide variety of SVGs I used as quick design assets. All of them are inside PowerPoint. E.g., each slide has 20 SVGs according to a certain theme. Is there a way to import all these SVGs from the PPTX file into Miro?Copy+pasting doesn’t work since it converts the SVGs to PNGs.Thanks in advance for your help! 

12091
Robert Johnson
3 years ago
Helena Brandist
Mironeer
Helena BrandistMironeer
posted in Ask The Community
Miroverse: what do you want to see more of?

Hi everyone, team Miroverse here  We believe Miroverse is a great space where we can share knowledge and learn from each other. We always love to hear what our community members like about the Miroverse, but we also strive to make it even more enjoyable. Therefore, we are curious to hear what you would you like to see more of.  Please vote on the poll and reply here to tell us more about what you want to see more of!  ​​​​​Thank you all! 

16110
Kevin Kinisky
3 years ago
Isman Tanuri
Isman TanuriMiro Hero
asked in Ask The Community
Missing Sticky Notes tool in the toolbar

Last week, while facilitating a learning session in Miro, a participant flagged to me about "Sticky Notes gone missing." I wasn't sure what to belief. But it did indeed happen. See screenshot. "Missing Sticky Notes tool"Has anybody else experienced this before? If so, what was the "remedy"?

58298
E
3 years ago
K
Kylie SchostakowskiBeginner
asked in Ask The Community
Changing member to admin on Education Account

Hi, I can’t seem to find a way to change an existing member to a Team admin. The only option when I click the three dots after clicking on the member is to delete them from the team. Note that this is on an Education Account. Any tips?!?!

291
Robert Johnson
3 years ago
Andy Turner
Andy TurnerBeginner
asked in Ask The Community
See Boards That are Linked to Projects

Is it currently possible to see which boards are linked to projects in the 'all boards' section? This way I can check that I haven't got any rogue boards in my account.

3342
Andy Turner
3 years ago
Pieter Kruithof
Pieter KruithofBeginner
asked in Ask The Community
Branding guidelines

My team has been working on plugin that enables users to post content from Google Docs to Miro.  We’re just starting to develop our website and would like to use Miro branding when we talk about the integration.  Can someone point me to the Miro branding guidelines?  

3463
I
3 years ago
H
Hal Rondo
asked in Ask The Community
Board sharing (Free Plan)

I have read some responses about board sharing but am still unsure.I have made three boards on the free plan. I want to make Youtube videos presenting one of the boards and have a link to that one board in the description so people can look at it. If I post the link from the “anyone with the link (can view)” option for that board then anyone who clicks on that link will be able to see all three of my boards? Clicking the link is the same as “inviting members”?

1242
H
3 years ago
S
Sölvi GuðmundssonNew Here
asked in Ask The Community
Lost the editor rights on my own board

I am new to MIROI created a massive workflow in Miro, when I was working on sharing it with my team I must have ticked the wrong box because I lost the editor rights to my own board. If I try to access sharing settings it tells me to request editor rights.Well I am the only person linked to the board and somehow managed to degrade myself from editor to commentor, and basically no one has rights to edit the board now. Can someone help me regain my editor rights???

2223
S
3 years ago
A
anevBeginner
asked in Ask The Community
Locked frames by a previous member - will they be unlocked automatically with a new admin?

Hi,If a previous member locked frames/objects in numerous boards and this member has been removed from the team, will they be unlocked automatically if a new admin has been created or those admin rights have been passed to another team member?Thanks!

343
A
3 years ago
L
LyutokotNew Here
asked in Ask The Community
Как понизить роль участника?

Здравствуйте! Купили аккаунт в миро, 2 лицензии. Добавил еще 1го участника с ролью полный, затем удалил и добавил другого, т.е. занял обе лицензии. Но другой пользователь переходя по старым ссылкам снова добавляется в команду с ролью Полный, боюсь, как бы не было доп списания за пользователя, который добавился сам. и не понимаю как понизить его роль. Все участники добавляются в команду по ссылке, добавляются с ролью Пробная версия на 7 дней. Как понизить роль участника, как сделать так что бы участник удаленный с ролью Полный, если переходит по ссылкам миро нашей команды, не добавлялся с этой ролью.

2681
Yvain
Mironeer
3 years ago
C
Celia EinhornNew Here
posted in Ask The Community
Can I use Miro with Zoom on Linux?

If so, How do I install it and get everything working? So far nothing I’ve tried has worked. I have no idea whether it’s a miro problem, a zoom problem, or a linux problem.

1511
Robert Johnson
3 years ago
Terms & Conditions