Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,761 Topics
  • 22,818 Replies

6761 Topics

A
Alexander KöhlerNew Here
asked in Ask The Community

Editing via public link not working

Hi Everyone,I’m on the enterprise plan and I enabled as documented the edit function for public links.However, when going to the sharing options of a board, I can’t grant editing. It just looks as before. What did I miss? Thanks in advance,Alex

1
Robert Johnson
2 years ago
S
Siamak TavakoliNew Here
posted in Ask The Community

Text in shape hides underneath!

I create diagrams with shapes, and type text in shapes. I go back another time to the diagram, the texts are not appearing on the shapes! They are not on the top layer to be seen! somehow they get moved to the back layer of the shape. This is fully unintended and annoying. sure, don’t want to redefine all the diagram again! 

1
Robert Johnson
2 years ago
K
Kimbal BumsteadNew Here
asked in Ask The Community

Hide toolbars for presentation

Hi, I was wondering if it is possible to hide the toolbars on a board?I have my board embedded as an Iframe in my website, and would like my board to be viewable only without any of the editing options available. Currently all options are greyed out and inaccessible but I was wondering if it is possible to remove the toolbar completely? Thanks Kimbal 

1
Robert Johnson
2 years ago
L
LarbiGNew Here
posted in Ask The Community

Not able to edit my reply in any community topic

Hello, I am not able to edit/delete my messages or reply in any topic in community.Please help Thanks Larbi

1
Kiron Bondale
2 years ago
M
Masood SarkarBeginner
asked in Ask The Community

Can Guest Editors rename themselves so that the Board Admin know who is who?

I have shared my board with the Guest Editors. I must say that the information on how to share the board with the guests is not clear. I had to copy the board link and using my email client send the Board link to all the external editors.My question is how can the guest editors rename themselves for the Board admin to know who is editing what.Also where can I see the list of guest editors within Miro (If possible)  

1
Robert Johnson
2 years ago
C
CarinavhNew Here
posted in Ask The Community

Removing Yugoslavia from Map in Amsterdam House template

In the '’Entrance'’ Room of the Essence The Amsterdam House template (Essense's The Amsterdam House template | Miroverse) there are three maps, one of the Netherlands, of Europe and of the World.When wanting to use the Europe map to pinpoint some locations, I was surprised to find out that apparently Yugoslavia still exists, and country borders for Croatia, Serbia etc. were not there.It would be nice to see this changed :)  

1
Helena Brandist
Mironeer
2 years ago
M
Masood SarkarBeginner
asked in Ask The Community

Grant and revoke access from external guest editors

I have a situation where I need to grant and revoke access for guest editors. Today I have given 10 guest editors access to my boards. After a week I need to give another 10 and need to revoke access from the previous ones. What is the best possible way of doing it? I believe the board URL remains the same so how can I control that the earlier editors does not have edit access anymore.

1
Robert Johnson
2 years ago
P
Peter RobinsonBeginner
asked in Ask The Community

Calculating Tables (/Grid) content limits

The explanation for the new tables feature notes that “every cell has a limit of 6,000 symbols” including space and html code.How are objects described (or counted as “symbols”) when you place them in cells, e.g.• sticky notes - does the sticky notes count as a number of symbols?• jpegs - does the size of the jpeg count towards number of symbols - 150k vs 2.6Mb?How do calculate whether you are close to or at your 6,000 symbol limit, especially when you might want to have several objects plus text in a cell?

1
Kiron Bondale
2 years ago
A
Anders StigelNew Here
asked in Ask The Community

Which miro paid account

Hi Which paid account should we choose? We are a company of 5 persons, that will use miro forMAINLY Client projects: where people from the client will need access to specific boards, they should figure in the “assign to” on Cards SECONDARY Internal stuff Best, Anders

1
Kiron Bondale
2 years ago
Mishal
MishalGroup Leader
asked in Ask The Community

Anyone can unlock board objects

When I’ve locked the object,What is the default setting? can anyone unlock the object and should I be clicking on the shield so that only I can unlock it?The tooltip is slightly confusing - at this state it mean that anyone can unlock now or should I click on that icon to allow anyone to unlock. 

1
Kiron Bondale
2 years ago
D
Daniel TanimotoNew Here
asked in Ask The Community

Installation issue

Hey team, I had to reinstall windows on my PC and now I can’t install Miro.I downloaded the 64 bit version from the website and it never starts, it keeps loading for hours and nothing happened.I am using Bitdefender Total Security, not sure if it is blocking Miro, but I am not sure, since I had it previously.Anybody had similar issues? Danny

1
Robert Johnson
2 years ago
Julien
JulienContributor
asked in Ask The Community

I lost indent notes when I copy paste

I indent bullet point notes with Apple notes. However, since new Miro update 0.5.4, when I copy and paste indent notes to Miro, I loose indentation.Is it possible to downgrade Miro’s version on MacOS? 

1
Maria Gonzalez
Mironeer
2 years ago
A
Annika BauerNew Here
asked in Ask The Community

Designing a sticky note template in a special design

Dear Miro-Community,at the moment I am working in a project where we use Miro for the exchange between different departments. We would like to use a background design with a number and Logo to demonstrate the importance of a topic and additionalthe possibility to write new text in front. It would be important to have only one piece so that we can move it easily and copy it. So we search for a function similiar to the grouping in power point or word or the possibility to create a template in Miro. Is there something like this in Miro?Thanks for your help. Best regardsAnnika  

1
mlanders
2 years ago
M
Michael StearnsBeginner
asked in Ask The Community

Jira Cards Usage

Installed Jira Cards, seems that when we now try to use it, it does not properly populate.  For example: Searching for a project, does not show list of projects.  Everything looks right from a configuration perspective.  Almost seems like there is a security setting somewhere we missed.

1
Robert Johnson
2 years ago
L
lisanne.vandijkNew Here
posted in Ask The Community

Track scores for Sales

Hi,Next week we will arrange a call-outday for our Sales department and I think it would be fun and effective that we could ‘track’ the Sales scores in Miro. I could use the KanBan framework but I'm not convinced. Who has a great and fun idea to do this?All suggestions would be helpfull!

1
Kiron Bondale
2 years ago
S
SylvainH
asked in Ask The Community

Privacy: Prevent others from seeing my cursor

Can I prevent others from seeing my cursor? 

1
Robert Johnson
2 years ago
E
eastcoasterjimNew Here
asked in Ask The Community

How to lock date points and associated shapes/text when expanding timeline

Miro looks to be a great tool for our project, but as we are expanding the timeline as we build it out, I haven’t found how to lock date points and associated shapes/text when expanding timeline.  When I pull the end of the arrow timeline, it expands and the points on the timeline move along with it, but the associated text shapes are no longer attached to those dates and are askew.  I thank the community in advance for sharing the solution.

1
Kiron Bondale
2 years ago
I
Ivona HammarstedtNew Here
asked in Ask The Community

Text in wireframe fields does not save

I am working on a wireframe and have added several text/dropdown fields. When I update the text in these fields and either refresh or come back to my miro board later, the changes do not save.Has anyone else encountered this issue?All other changes seem to be saving.  

1
Robert Johnson
2 years ago
N
Nikesh AsharNew Here
asked in Ask The Community

Change Team Admin (Education Plan)

Hi. I’ve read the documentation here but don’t see how to move admin from my user account to someone else’s. I’m moving on from the company so want to provide a good handover.

1
Robert Johnson
2 years ago
P
Paresh KhimjiBeginner
asked in Ask The Community

Where can I submit a ticket to get some help?

I have looked everywhere but cannot find an way to submit a ticket.

1
Marina
Mironeer
2 years ago
R
ReginaBeginner
posted in Ask The Community

Cursor der Gäste mit einem Namen versehen

Hallo zusammen :-)Können TN, die ich in Edit-Funktion einlade und die sich direkt über den versendeten Link einwählen (ohne sich zu registrieren) ihre Cursor mit Ihrem Namen versehen? Herzlichen Dank :-)

1
Robert Johnson
2 years ago
S
Shannon DupreeNew Here
posted in Ask The Community

DoD Licensing

Good day!  Does anyone know if Miro has license with any DoD entities?  I realize this is more of a customer support question but it’s not easy to go to customer support directly and I am looking for a quick response.  Thanks!!!!

1
Marina
Mironeer
2 years ago
H
HasanNew Here
posted in Ask The Community

Board crashes and black screen, objects cannot be moved with lasso

Hello i have lot of Problems with one Board. I work on the board with a TeamMember and we have the same problems. For example some problems: board crashes and black screen, objects cannot be moved with lasso, if you click on the lasso you can no longer deselect it and the lasso becomes infinite, I cannot mark any area with the mouse and move the objectsCan somebody help me? We use Chrome and the Desktop App…  

1
Robert Johnson
2 years ago
D
DUTYNew Here
asked in Ask The Community

Tello in Miro

Всем привет, подскажите как сделать доску(как из trello, или другую) внутри мироСкриншот из видео где такое реализованно 

1
Kiron Bondale
2 years ago
Rami Al-Rajab
Rami Al-RajabBeginner
asked in Ask The Community

Multiple Boards Selection

Dear Team,it would be great if you can enable a feature for multiple boards selection to do for example multiple cover changes, or move projects at once etc. See the image below  

1
Kiron Bondale
2 years ago
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