Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,715 Topics
  • 22,642 Replies

6715 Topics

Connor Forsyth
Connor ForsythBeginner
posted in Ask The Community

Miro with IPad Pro (first generation 2015) sketching - slow, delayed, lagging. How’s the performance on new IPad Pros?

I’m using a 5 yr old IPad Pro as my sketching tool in Miro.This is all I use my IPad for, however I’m noticing that sketching often starts lagging on Miro, which is leading me to think about upgrading to a newer model.Does anyone notice performance issues on the new IPads with Miro?

0
Connor Forsyth
3 years ago
A
Alex GillottBeginner
posted in Ask The Community

Stop ability to copy and paste Protected Locked elements

Is there a way to lock objects so that they are completely locked and cannot be copied and pasted out by non admin.I have large work spaces with over 100 repeated frames which are all grouped and then locked. My students enter the room via a link, choose a frame and then work on top of the locked frames. All the frames are locked and cannot be moved.BUT - The problem I have is students sometimes click a locked frame (which is grouped with 100 other frames) by accident and copy and paste and duplicate all the frames including all of the work included on all of the frame. Its a utter mess, and destroys hours of work.Protected locked surely would stop someone copy and pasting the locked elements. 

11
Lucie A
5 months ago
L
Lisa WeigslbergerNew Here
asked in Ask The Community

Display suddenly shows everything (but the board content) in large style

Hello there,I’m new to the community :) I hope you can help me with my problem. After inserting a kanban template to my board, everything suddenly appears in huge size: toolbars, title etc. Its not a computer issue, as every other tab and window is still in normal size, just the miro environment suddenly shows everything in large. Does anybody know how to change the settings? Thanks in advance! Lisa  

2
L
3 years ago
R
Richard WilliamsNew Here
asked in Ask The Community

Need to contact all Miro Users how to do i extract email?

Hi allI need to contact all users approx 1000 people who use Miro within my company/enterprise account to enforce some security rules.Is there a way for me to easily extract their email so I can type up an email / contact them all within Miro somehow?Thanks!

5
F
1 year ago
M
Mary CruzNew Here
asked in Ask The Community

Automating content updates between boards

Hello everyone,I am currently working between two Miro boards and looking to update an image automatically from one board to another. Here is my situation: I have one board (let’s call it board A) dedicated to a user flow showcasing screenshots of the web design by iteration. I update this board on a regular basis. My board B provides an overview of all projects I am working on and need to contain the most up to date screens from board A. My goal is to find a way to connect images from board A to board B and have them automatically update anytime I update/replace my images in board A.Does anyone know if this is possible? Thanks!

2
M
3 years ago
H
Howard KennyBeginner
asked in Ask The Community

Use web app when following links

Hey, When I get Miro notifications through Slack, if I click a link it opens a web browser version of Miro instead of the web app. Is there a way to default to the web app?

7
H
3 years ago
O
OcramioNew Here
posted in Ask The Community

Random images/post-it

Do you know if there is a plug in (or other mode) in Miro to randomly show an image (or other object in Miro)? It would like randomly shown an image (chosen at random from a predetermined group) in a specific place in the Miro Board (always the same position) or linking, always randomly, to one of the images/objects placed on the board. Thanks!

1
Kiron Bondale
3 years ago
Alessandra Filippetti
Alessandra FilippettiBeginner
asked in Ask The Community

Problem with locking images within a grid

Hello everyone! It's incredible. I have two grids which, in the header, contain small images.I managed to lock the first one, including the images. I can lock the second grid but not the images it contains. When the images are inside the grid the padlock does not appear, while if I move them out I see the padlock again. Can anyone explain this strange behavior and help me solve the problem? Thank you!

4
Robert Johnson
2 years ago
S
Stefan WöhlBeginner
asked in Ask The Community

Sticky Note Pre Setting?

Is it possible to change the presetted quadratic Sticky Note to the rectangular? I use that one more often and so I have to change it every time (except of course I duplicate a rectangular one), and would like to spare me that effort.Thanks and have a good day,Stefan

1
Robert Johnson
3 years ago
mlanders
mlandersExperienced Community Member
posted in Ask The Community

Embedding youtube videos doesn't work like before

Hi,the function that a youtube video can be played directly without the whole descripton does not work anymore:Now:  like it worked before: Michael

6
Robert Johnson
3 years ago
M
mediawaveNew Here
posted in Ask The Community

How can i play a youtube video in Miro?

Hey there, how can i play an embeded youtube video in the miro session?So i am able to play the video for myself, but how can i play the video so every participant is seeing it on their screens?

5
Robert Johnson
3 years ago
R
RaichealNew Here
asked in Ask The Community

Can I be part of an Enterprise Plan and a Team Plan with the same license?

Dear Community, I have a Team full license and an Enterprise one (paying double right now). Both with different accounts, because we could not manage to add colleagues having an Enterprise one to our team account. Not even with a day pass. We paid a day pass to a colleague with an Enterprise license and could not access our dashboard. It should be possible that I use just one license to access any dashboard where I have permission.  Right? Thank you very much.Regards, Raquel 

2
R
3 years ago
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Patricia SiglerBeginner
asked in Ask The Community

Changing board ownership

Hello,I am a teacher and have a free account. I use miro in my class and have students set up whiteboards as part of a team project. I am preparing for a new class and would like to clean up my account. I’d like to keep many of the boards as examples and delete the others. Many boards are empty and I think they were set up by mistake, these are all called “My First Board.” I’d like to delete these to make room for new ones. I am the owner of the account but the students are the owners of the boards, including these empty ones. How can I delete these boards? Thank you for your help!

4
P
3 years ago
M
MikeBlythNew Here
asked in Ask The Community

How to link grouped items

I want to be able to add a caption to items with links, but when I group the caption with the item, the links disappear. The user has to double click on the item to select it within the group before the link appears. Is there a way to add a link to the group as a whole so that is not hidden? 

1
Robert Johnson
3 years ago
B
BrandonViramontesNew Here
asked in Ask The Community

How can I erase only a certain part of a figure?

Hi, I’m new to Miro.Previously I used Awwapp, I have a question, I could not find a way to erase only a fragment of a line or a figure as a Awwapp.  when the eraser touches the figure it is completely erased.  is there any way to delete without deleting the whole figure?Attached image to explain:  

2
B
3 years ago
Alessandra Filippetti
Alessandra FilippettiBeginner
asked in Ask The Community

Timer and Voting features for free plan

Hello everyone!One question: are the Timer and Voting features available only in the paid plans or also for the free plans?Thank you!

3
Alessandra Filippetti
3 years ago
Rich Nadworny
Rich NadwornyBeginner
asked in Ask The Community

Default select tool instead of hand

in every Miro board I create, the hand tool (V) is the default instead of the select tool (pointer) which causes great and unnecessary confusion for participants, especially new users. Can I force the boards  to default to the select tool? Thanks in advance, Rich

2
Rich Nadworny
3 years ago
Alessandra Filippetti
Alessandra FilippettiBeginner
asked in Ask The Community

Copying Frames from different Templates to a new Board

Hello everybody,I'm starting to use Miro now so sorry for the stupid questions.I need to create a board that contains frames copied from different Miroverse templates.But already with the first Template I can't understand how to copy the frame and its content to my target board.I can't find a select, copy and paste command for the Frames.Can someone help me?Thank you!

4
Alessandra Filippetti
3 years ago
K
Ken HoganBeginner
asked in Ask The Community

Spread Frames or PDFs

Is there a way once you place a multi-page PDF to spread them create greater margin or gap between for markup and notes?  What if frames are created for each?

2
mlanders
3 years ago
S
SzinaNew Here
asked in Ask The Community

How many Teammembers can view and work on a board (free version) ?

Since the free version includes unlimited members and 3 editable boards, I thought that I can work with my team together on one board at the same time…Is there a limitation of simultaniously viewing and working on a miro board? To be more specific: I created a board and wanted to share it with my coworkers. Some of them could open the board, some of them didn’t. We were 9 people and only 4 or 5 could see the board. I’m really looking forward to use miro with my team.Thank you!

3
Robert Johnson
3 years ago
honkenen
honkenen
asked in Ask The Community

Lock frame size

Hi, I have a question.I would like to have a 3x3 Matrix where I can drag and drop items and sort them.By using frames that is possible to some extent. It will automatically snap the card to the first position and then next, starting from upper left. I would like to have the possibility to drag a card to another position first.I tried to create 9 frames, so that only one card can be snapped into a frame.That works if you don¨t try to add another card into the same frame. If I do that the frame size increase to fit both cards. Is it possible to avoid that, byt locking the frame size. The lock function only helps me to not move the frame.I can have a picture in the back with guiding lines =“frame” for fixing this, but I like to use the snap function in this case as well.  Is there a way to fix this or another workaround?It would be better if the second card will be snapped over the other card than changing the frame size in my exercise.  

1
Robert Johnson
3 years ago
Stéphan Lam
Stéphan LamBeginner
asked in Ask The Community

I have a consultant plan, want to give access to someone else with a consultant plan

He there,I have a consultant plan, and I want to give access to a few boards to someone else with a consultant plan. We both have an account, so that should be possible? But how?I hope someone can help us. 

4
Stéphan Lam
3 years ago
C
CindiABeginner
asked in Ask The Community

Adding onto Process template

I started creating the storyboard for a course I am designing using a process map template, but I can’t figure out how to add more stages- I will need quite a lot. Thank you!cindi

4
C
3 years ago
P
Paul KooiNew Here
asked in Ask The Community

Selection Tool (V) not working

I was cruising along and all was well… when all of the sudden the select tool stopped working as usual. For some reason ( while in mouse navigation mode ) left clicking the canvas alway uses the Pan Tool rather than drawing a selection box as expectd. So.. Select the selection tool or push V on the keyboard while in mouse navigation mode click on canvas holding down the button and dragging instead of dragging out a selection box the tool mysteriously changes to the Pan Tool and pan’s the keyboard???Previously I would use space bar to pan the keyboard. Now it’s just broken? Thanks for your help in advance. 

11
Robert Johnson
2 years ago
C
Craig AnsellBeginner
posted in Ask The Community

Help...Students cant download PDFs??

HI, I am a board owner and running a training session using MIRO.  We have some imbedded PDFs in the board, which in the past people have been able to select and then just choose the arrow to download, however now they cant and they just get a grey arrow?  I have looked at some topics on here and they say to change the permissions to “Anyone with Board Access” but I dont have that option?  Any ideas as this is vital to our sessions!!!! 

4
Robert Johnson
3 years ago
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