Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,701 Topics
  • 22,602 Replies

6701 Topics

L
LarbiGNew Here
posted in Ask The Community

Not able to edit my reply in any community topic

Hello, I am not able to edit/delete my messages or reply in any topic in community.Please help Thanks Larbi

1
Kiron Bondale
2 years ago
M
Masood SarkarBeginner
asked in Ask The Community

Can Guest Editors rename themselves so that the Board Admin know who is who?

I have shared my board with the Guest Editors. I must say that the information on how to share the board with the guests is not clear. I had to copy the board link and using my email client send the Board link to all the external editors.My question is how can the guest editors rename themselves for the Board admin to know who is editing what.Also where can I see the list of guest editors within Miro (If possible)  

1
Robert Johnson
2 years ago
C
CarinavhNew Here
posted in Ask The Community

Removing Yugoslavia from Map in Amsterdam House template

In the '’Entrance'’ Room of the Essence The Amsterdam House template (Essense's The Amsterdam House template | Miroverse) there are three maps, one of the Netherlands, of Europe and of the World.When wanting to use the Europe map to pinpoint some locations, I was surprised to find out that apparently Yugoslavia still exists, and country borders for Croatia, Serbia etc. were not there.It would be nice to see this changed :)  

1
Helena Brandist
Mironeer
2 years ago
M
Masood SarkarBeginner
asked in Ask The Community

Grant and revoke access from external guest editors

I have a situation where I need to grant and revoke access for guest editors. Today I have given 10 guest editors access to my boards. After a week I need to give another 10 and need to revoke access from the previous ones. What is the best possible way of doing it? I believe the board URL remains the same so how can I control that the earlier editors does not have edit access anymore.

1
Robert Johnson
2 years ago
P
Peter RobinsonBeginner
asked in Ask The Community

Calculating Tables (/Grid) content limits

The explanation for the new tables feature notes that “every cell has a limit of 6,000 symbols” including space and html code.How are objects described (or counted as “symbols”) when you place them in cells, e.g.• sticky notes - does the sticky notes count as a number of symbols?• jpegs - does the size of the jpeg count towards number of symbols - 150k vs 2.6Mb?How do calculate whether you are close to or at your 6,000 symbol limit, especially when you might want to have several objects plus text in a cell?

1
Kiron Bondale
2 years ago
A
Anders StigelNew Here
asked in Ask The Community

Which miro paid account

Hi Which paid account should we choose? We are a company of 5 persons, that will use miro forMAINLY Client projects: where people from the client will need access to specific boards, they should figure in the “assign to” on Cards SECONDARY Internal stuff Best, Anders

1
Kiron Bondale
2 years ago
Mishal
MishalGroup Leader
asked in Ask The Community

Anyone can unlock board objects

When I’ve locked the object,What is the default setting? can anyone unlock the object and should I be clicking on the shield so that only I can unlock it?The tooltip is slightly confusing - at this state it mean that anyone can unlock now or should I click on that icon to allow anyone to unlock. 

1
Kiron Bondale
2 years ago
D
Daniel TanimotoNew Here
asked in Ask The Community

Installation issue

Hey team, I had to reinstall windows on my PC and now I can’t install Miro.I downloaded the 64 bit version from the website and it never starts, it keeps loading for hours and nothing happened.I am using Bitdefender Total Security, not sure if it is blocking Miro, but I am not sure, since I had it previously.Anybody had similar issues? Danny

1
Robert Johnson
2 years ago
G
Grace ScrimgeourNew Here
asked in Ask The Community

Running confidential focus groups

I’m just starting a new research job, and am new to Miro. I would like to run a focus group using it, and since the employer doesn’t have a paid subscription (yet) I want to use the free version as a trial. But research protocol means that I have to have confidentiality, and I’m not clear if the free version allows this, as it says the boards can be shared with the group members- does that mean all of Miro, or only people in our research group? 

1
Robert Johnson
2 years ago
R
Rula DeiraniehBeginner
posted in Ask The Community

is their statistics feature using Miro like number of comments and engagements?

is there a feature for STATS?

1
Robert Johnson
2 years ago
K
KsksNew Here
asked in Ask The Community

My board does not exist anymore!

Hello! Help! I owned the board and was working on for weeks! Few days I didn't use account and when I came back today I lost all my boards in there include really important one what I was working on! I didn't delete anything and only one person has access but only view, and she didn't touch anything at all! And I don't have even possibility on link for restore. I don't get what happened and what to do and all my project has lost! Probably this is some new updates destroyed my account, because when I opened today it even offered me create a team as I was first time in there — that nonsense. Please tell me I have any ways to restore my board, im dying (  

1
Robert Johnson
2 years ago
J
JohannesBeginner
posted in Ask The Community

Miro Academy is too complicated

Hello, Fantastic that Miro community exists It’s too complicated. I use Miro once or several times a week for workshops with often 10 - 40 participants. Mostly academics and professionals that are 40+ years of age. One of the first hurdles is to get them to understand how to move around the map. I have been searching (and did my own tutorial videos) because there are some key concepts that simply does not exist in their mind. Here are some insights:Any tutorial that is not straight to the point within 5 seconds, they lose interest and become frustrated. They do not have the spatial concept of zooming in and out. Instructions needs to be super specific. Scroll wheel With or without ctrl/cmnd Pinch zoom Clicking Cursor Space V Toolbar DESELECT Resizing Copy-paste Hiding participant cursorsAll explained within 2 minutes. 1 minute introductions will just make them confused. Trust me, by now I have introduced hundres of people to Miro and it’s like talking to digital cavemen.

1
Dee Kapila
Mironeer
2 years ago
R
RamonaNew Here
asked in Ask The Community

Client that is a team on Freelancer plan

I want to get the Freelancer plan for $16/month. I have one client who is a team of 5. Will I be able to hold a remote meeting with all them having their own workspace on the freelancer plan? I want to use the 3 Hour Brand Sprint with them. Thanks.

1
Robert Johnson
2 years ago
U
UniqueFloorplan DesignNew Here
asked in Ask The Community

Contact Miro

How can I contact the sales centre or the helpdesk? I only have a gmail account, but with that they won't let me ask a question on  a form (which is odd, because you can log in with your Gmailaccount….) Please advise! it is urgent to contact them

1
Robert Johnson
2 years ago
V
Victoria ObbardNew Here
posted in Ask The Community

Selling Miro

Hello  everyone !  As a Miro consultant, I’d like to show to to my costumer how Miro can be a game changing tool in the way we collaborate in 2021. Thank to the collective intelligence of the community, I’d like to manage to build the best demonstration to show as many tools as possible that would suit his needs. My costumer is working for a world leading assurance company as product manager, and he’s based in the UK. Any ideas ?  Have a nice day ! :)

1
Maria Gonzalez
Mironeer
2 years ago
M
MarkOutBeginner
asked in Ask The Community

PDF Exported images garbled font when viewed in MS Teams

I have exported a series of frames to pdf (pdf is only export option provided)  and then inserted them in a PowerPoint file. That file has then been uploaded to MS Teams for further work and comments. However the frame images are in a garbled font when viewed through the Teams viewer. If the file is ‘Opened in Desktop App’ the font is fine. Seems to be an issue with the Teams viewer?

1
Robert Johnson
2 years ago
A
Anna PertkiewiczNew Here
posted in Ask The Community

Disable the list of activities on the board

Hi, Is it possible to disable the list of activities on the board?  

1
Kiron Bondale
2 years ago
D
Dominic WongNew Here
asked in Ask The Community

Windows App Is Laggy

Is it just me? Are other Windows App users experiencing lag on the Windows miro app? This is the Miro app that I have downloaded from the Microsofy Store.I’ve also had the app freeze up and I cannot flick on any of the icons within Miro. I’ve had to kill the windows app and start again. I work on a Surface Pro with 16GB RAM and core i17 processor - these specifications would be adequate. My tasks include:Using my stylus to write notes Ideating using stickiness and text Hope to understand what others are going through. Thanks 

1
Robert Johnson
2 years ago
J
Jayesh JoshiContributor
posted in Ask The Community

I am looking for a way to export all the links from Miro (ie when 2 sticky are linked).

During PI planning with 15+ teams, a number of stickies are created and some of these has dependencies i.e. between team(s).Rather than navigate the Miro board, it would be useful to export all the tickets (e.g. to check, confirm the status of the dependency etc).Therefore the ask is how can I export links from a Miro board?

1
Kiron Bondale
2 years ago
A
anthony sperlingNew Here
asked in Ask The Community

How to make a board that is the only board viewable by guests

Hello community… I’m not a super experienced Miro user, but I’m trying to create a board that we can invited a customer to (guests, not part of our company) so that they can collaborate with us on a project. I only want this board viewable to the guests.  when i created a test invite to my personal email (to test this), it gave me access to the board, but i could also navigate to see all our boards...(not what i want). Thank you in advance for help with setting up this single board privacy… cheers...

1
Robert Johnson
2 years ago
H
Hugo WiesenfeldNew Here
asked in Ask The Community

How to convert an existing decision tree into landscape format

Hello, I built a decision tree in portrait format, is it possible to modify it and put it in landscape format automatically? Thank you in advance for your answers

1
Kiron Bondale
2 years ago
R
Richard CouillardNew Here
asked in Ask The Community

How to know which specific users have access to a board

Hi. I have created a board and provided specific people access to it. I now would like to get a list of which individuals have been sent a link. Is there a way to do this? Thanks

1
Robert Johnson
2 years ago
S
Sajan MathewBeginner
asked in Ask The Community

Guest Editor on enterprise plan

Hi, I am an enterprise user. How do I invite guest editors from the same organization? 

1
Kiron Bondale
2 years ago
S
Surbhi PaulNew Here
asked in Ask The Community

New Joinee

How can I get certificate by using Miro application?

1
Robert Johnson
2 years ago
A
Amalia KtsoevaNew Here
asked in Ask The Community

Problems with board rights...I'm the owner of a board but somehow became a commenter, how can i undo it?

 

1
Robert Johnson
2 years ago
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