Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,768 Topics
  • 22,862 Replies

6768 Topics

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Tibor KoromzayNew Here
posted in Ask The Community

Frame Export possibility for Guests

I have a Consultant Account and often invite customers to work on a board with me.Customers who access the board via link with editor rights cannot export frames as an image, but this would be very useful => is there a possibility to give guests this right?

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Robert Johnson
2 months ago
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Tristan KitchinNew Here
asked in Ask The Community

I can't seem to invite visitors?

Hi everybody, I just upgraded Miro from Free to Business plan, and I’m having issues inviting Visitors to my boards. One of the issues I had with the free plan, was whenever I invited somebody to collaborate they needed to create an account.  And this always led to delays in the workshop and starting things off grumpy.  On the Miro website, it says that with a Business plan, I can invite visitors to my boards with just the click of a link, no need for them to create an account!Well I’ve been messing around with the settings and can’t seem to make this work!I can invite GUESTS just fine, but guests need to create an account, and doesn’t solve my problem.  I want to be able to invite visitors but I can’t seem to figure out how to do that!Any help would be greatly appreciated, thank you!

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2 months ago
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Darren MackintoshNew Here
posted in Ask The Community

Resizing Table Elements Breaks Table Functionality

Hi,I have a large table which I use as a feedback array to get the feeling of the group I am working with, it just makes the data more readable…How ever if I try to manipulate the widths of the columns, or the height of the rows, I lose all table functionality, if I undo my actions I get the table functionality back. the table is a simple 3rows x 10columns. The same goes for adding and removing rows and columns.TBH, this seems to apply to any manipulation of the table once I have added data to it, it just seems to revert the table a a table shaped object or collection of text boxes… In fact adding data to the table seems to stop it reacting like a table :/How can I fix this, or how do I stop this from happening?

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2 months ago
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Iana ShorovaNew Here
posted in Ask The Community

Sketch plugin

Will Sketch plugin be supported further?I was using it for a while and it was saving a lot of time, but now it doesn’t work properly. If i try to sync an artboard, it somehow inserts an old version of the artboard.Neither reloggining nor reinstalling the plugin helped. 

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2 months ago
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Felipe GomezNew Here
posted in Ask The Community

Emergency: Boards Jumbled After Export! Can't Afford to Redo Everything

Hi all,I'm in a bit of a panic here. After exporting my boards from Miro, they've turned into complete chaos. It seems like the only way out is to start over, but the thought of redoing everything is overwhelming.Has anyone experienced this problem? Is there a workaround or a fix that I'm missing? I really can't afford to spend hours redoing everything.Your help would be invaluable right now. Thanks in advance.

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2 months ago
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Sam SwainNew Here
posted in Ask The Community

BUG: Duplicated objects can't be un-done, leaves overlapping mess

Recently (~Sep 23) when duplicating a bunch of objects (boxes, labels, connecting arrows) in a large board and trying to move them, mid-drag they jump back to their duplicated location and deselect. The duplicate is not in the undo history. Cleaning up is laborious as the duplicates overlap the originals and lost selection. Typical repro for this is:Large board, select a bunch of objects. Ctrl+D to duplicate Quickly grab the duplicates and drag them away (e.g. to open space)RESULT: After a slight delay the drag gets interrupted, the duplicates are deselected, undo doesn’t remove the duplicates.EXPECTED: Should be allowed to continue the drag to move the duplicates out of the way, they should remain selected, the duplicate (and move) should be in the undo history.This is running in the Windows Desktop App.Thanks.

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S
2 months ago
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vlnNew Here
posted in Ask The Community

MacOS Miro app not loading – "{"message":"Not found"}

Since a couple of days I can’t use the Miro app on my mac (web version in Chrome still works). When starting it I get this message (see image) “{"message":"Not found"}”. I’ve tried uninstalling it (deleting the app in the applications folder) and installing a newly downloaded version, same thing. Tried different wifi’s and mobile hotspot, same thing. Is there some config file I can delete to make a harder reset? Or any other ideas how to troubleshoot this?  

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Robert Johnson
2 months ago
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hrmadoffNew Here
posted in Ask The Community

Time markers on a flow chart

I’m making a process map of my team’s processes and want to include demarcation lines at 6 weeks until launch, 5 weeks until launch etc. This is a pretty bulky map, so I want the lines to span the whole board vertically and also to be fixed in place relative to certain processes (i.e. a deal is signed and then that sets off a 6 week process, so ideally any time I move around the “deal signed” box, I want the line to move with it).  I’m currently having to keep moving the lines around and make them taller and taller.   Is there a way to more easily integrate this “timeline” into my flowchart?

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2 months ago
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janicNew Here
posted in Ask The Community

SVG Image disappears when zooming in

When I upload a SVG image and zoom in, the image just is not visible anymore. What could be the cause here?This is the image:<?xml version="1.0" encoding="UTF-8"?><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 30 30"> <g fill="#333"> <path d="M21 2H9C7.346 2 6 3.346 6 5v22a1 1 0 0 0 1 1h16a1 1 0 0 0 1-1V5c0-1.654-1.346-3-3-3zm1 24H8V5c0-.551.449-1 1-1h12a1 1 0 0 1 1 1v21z" style="fill: #001155;"/> <path d="M19 6h-8a1 1 0 0 0 0 2h8a1 1 0 1 0 0-2zm0 4h-8a1 1 0 0 0 0 2h8a1 1 0 1 0 0-2z" style="fill: #001155;"/> <circle cx="15" cy="21" r="2" style="fill: #001155;"/> </g></svg> 

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2 months ago
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Matthew RissikNew Here
posted in Ask The Community

I NEED HELP WITH MY BOARDS I LOST

Hi all, I was on an education plan and I had important boards that I owned. When the plan ended I lost the boards, so I first fiddled around and deleted thinking because I had too many teams my work wasn’t showing but in reality it was the plan. I now am back on a plan but I do not see any of my boards. I was the owner of the team that I left so how do I have access to the boards again if they are important? I have the links to the board as well but when putting them in the browser it just says the link is expired. PLEASE HELP

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2 months ago
Yan Kansky
Yan KanskyBeginner
posted in Ask The Community

[RESOLVED] Miro can't copy anything from any board to the Windows Clipboard

I have the Copy & Paste problem inside Miro boards on Windows 11 in web version on Firefox 115.0.2 (64-bit, all addons disabled) and in Miro x64 app too (downloaded from miro.com). This issue happens because for some reason web version on Firefox and Miro app can’t copy anything from a board to the Windows Clipboard, and it doesn’t matter if I use Ctrl+C, or Right Mouse Button copy option. Tried Shift+Ctrl+C too. There is no such problem with Google Chrome. Please see this GIF:As you can see, there is nothing in the Clipboard after copying from the board.Sometimes it works in the Miro app after I restart it, but after some time the issue returns.Duplicating with Alt+Left Mouse Button drag works, and copying and pasting between boards works in Google Chrome, so I will use this as a workaround until the fix for Miro app and web version on Firefox will eventually come (I hope so!) 🙂Today this issue was described by another Miro user here:https://community.miro.com/ask-the-community-4

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K
2 months ago
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converteak
posted in Ask The Community

Musica in tutte le situazioni?

La musica ha il potere di influenzare profondamente le nostre emozioni e il nostro stato d'animo. In questo articolo, esploreremo l'importanza della musica nelle diverse situazioni della vita quotidiana e come essa possa influenzare il nostro benessere complessivo.Musica per il lavoroLa musica può avere un impatto significativo sulla nostra produttività e concentrazione durante le ore lavorative. Studi hanno dimostrato che determinati generi musicali, come la musica classica o strumentale, possono migliorare la nostra capacità di concentrarci e affrontare compiti complessi.Musica durante lo sportDurante l'attività fisica, la musica può essere un valido alleato per motivarci e migliorare le nostre prestazioni. Ritmi energici e motivanti possono aumentare la nostra resistenza e spingerci a dare il massimo durante l'allenamento.Musica per il relaxDopo una lunga giornata di lavoro o durante momenti di stress, la musica può fungere da strumento di rilassamento e riduzione dello stress. Melo

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2 months ago
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Asri ChristineNew Here
asked in Ask The Community

HELP! Forgot to Cancel Free Trial

Dear Miro Community & Team, I just opened my Miro and realized I forgot to cancel my free trial :( It is Business plan so it’s very expensive and I can’t afford to pay for this mistake. As you notice, I tried the free trial using personal email so it is not paid by my company at all (although it’s for work purpose). My salary can’t cover this :(I really need your kind support to help me cancel all the subscription & the outstanding. Please. Thank you very much!

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2 months ago
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Colin TrechterNew Here
asked in Ask The Community

Unique start view for each user

I have a Miro board I am using for a university class, there are many students (≈90) in this Miro board, all populating it with lots of their own content.Essentially each student has a long (currently empty) “lane” which they will, over the course of the unit, populate with research, brainstorming, sketches, prototypes (their design process) as they complete various design projects. I am trying to organise it so that it is not completely overwhelming, for students/staff to enter. One way I was hoping to do this was to suggest students “pin” (or “set as start view”) their own “lane”. What I’m not sure of, is:A: Can individuals have their own “set start view” that only corresponds to themB: Is this the best way to ensure that when they open up the Miro, they will immediately be in their own work, rather than having to scroll around through thousands of images looking for their own work? Many thanks!-colin

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C
2 months ago
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DruNew Here
posted in Ask The Community

How to set default line type as curved

Its so painful to add a sticky and then change the line type from angular to curved, how do is et all line types as curved so any new sticky creates a curved line

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2 months ago
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Sean McGillagreenNew Here
posted in Ask The Community

Select tool changes to drawing pen

I’m working with an Apple iPad and stylus. Today, something new started happening. When I choose the ‘select’ tool and use the stylus to drag a rectangle shape across the board to select things, it now immediately/automatically switches to the drawing tool and draws a line instead.  In related news, when I’m drawing with the stylus in freehand mode (the felt-tip pen icon), it automatically switches to shapes tool (freehand shapes that get converted to official shapes, has a little plus sign on the icon). I don’t want shapes, I want to draw a freehand box and let it be that. I’m in the right tool for it, but it automatically switches tools on me and then converts the shape. I hit ‘undo’ and keep going. Why is Miro suddenly trying to anticipate what tool I need? I’m picking the right tool the first time, it’s changing the tool as I navigate the board. Please help me understand how to turn this ‘feature’ off.

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D
2 months ago
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Changying ZhengNew Here
posted in Ask The Community

AI feature in Miro—Zoom App

I am doing a demo for my group of all the AI features. However, when I use the Mrio app in zoom, none of the AI feature works. I get the error message: “Something went wrong. Please try again later”. Anyone able to get it to work or Any plan to make the AI features work in the app?  

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Manouska J
Mironeer
2 months ago
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Phill Bueno DutraBeginner
posted in Ask The Community

I can not add Miro app to zoom

I can not add "Miro" app to my zoom app via the Zoom Marketplace or via Miro.  Seems to be stuck in a loop.

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2 months ago
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MarcRNew Here
posted in Ask The Community

What is the best practice to "brand" a board

Our use case is to share proposal/quotation documents with clients

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Manouska J
Mironeer
2 months ago
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Nicole PreferNew Here
posted in Ask The Community

Expand Brand Assets

Can you include thumbnails in Brand Assets so you don’t have to retroactively go in to upload a new logo every time for a project? Also when you do upload, it doesn’t keep them but you have to re-upload every image per board which is frustrating.  Can you include ‘emojis’ in brand assets so we can upload custom emojis that will function library wide for our team?

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Manouska J
Mironeer
2 months ago
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MaikeBeginner
posted in Ask The Community

AI to create flow charts from text

Dear community,I am looking for a plug-in where I can describe in written form a user journey, and a flow-chart is created 🎉.An aquivalent to AI diagram maker for FigJam.I would be super greatful for any hints, and I imagine I wouldn’t be the only one 😍CheersMaike

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Manouska J
Mironeer
2 months ago
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Alrik KarssiensNew Here
asked in Ask The Community

Question about Azure cards integration

Dear Miro user, I have a question about the authorisations when installing Azure cards.I work in a larger company with a lot of teams in Azure.How does the authorisation work in Azure?If I work in Miro, do I have the same authorisation to view the same number of boards I have in Azure Devops? Or can I also see cards of other teams?

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Manouska J
Mironeer
2 months ago
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Addie JanssenBeginner
asked in Ask The Community

Azure Cards filtering/searching

We started using Azure Cards in our Miro boards and are now running into some practical issues. One of them is caused by the fact that we have a lot of projects in one Azure DevOps organization and most of the projects are open to all of our staff.As a result, when adding a story using Azure Cards, we see all stories of all project.Is it possible to filter the list to only show the stories that belong to a particular Azure DevOps project? 

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Manouska J
Mironeer
2 months ago
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vhkNew Here
posted in Ask The Community

Azure cards gets new position when updated in DevOps

We really like azure cards integration.We use it a lot during analysis.But for some reason, the cards do not stay on their position.I tried to lock them but still they jump to another position when a board is reopened.I think it happens when the related User Stories are updated in azure. 

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Manouska J
Mironeer
2 months ago
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HellGhostEvoXNew Here
asked in Ask The Community

auto. enumeration cant be disable?

 Is it possible to prevent the automatic conversion of a minus sign into a bullet point? I would like to use the UML class diagram template, but after entering the minus sign and pressing the space bar, it is converted. This is very annoying if no enumeration is desired. But I couldn't find any help or a setting for this anywhere.

1
Robert Johnson
2 months ago
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