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I need to recover the boards I had in an account I no longer have access to

  • September 17, 2026
  • 2 replies
  • 37 views

Dear Miro Support Team,

I recently lost access to my corporate email address, which I used to register for Miro and hold a Business Plan account.


For this reason, I have created this new account and need to recover the boards from the previous account, as well as transfer my paid plan.


Please assist me with this request.

2 replies

Eca
Mironeer
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  • Mironeer
  • September 17, 2026

HI ​@juan.chanco.solano, thanks for reaching out and for explaining the situation.

Since you no longer have access to the email associated with your previous Miro account, the usual steps for transferring boards between profiles won’t be possible.

 

Our Support team can assist with cases like this, so I will convert your post to a support ticket. As they’re currently handling a high volume of requests, please bear with the team while they review your case and determine the available options for recovering your boards and transferring your paid plan.

 

Please avoid sharing any additional account or payment details publicly here. If further information is needed, Support will let you know what details are required.


Hi ​@Eca, thanks for your quickly attention.

I look forward to reply of Support Team.

All the best,

__

Juan