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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,701 Topics
  • 25,960 Replies
7701 Topics
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Tim53New Here
posted in Ask The Community
Difference Business & Consultant Plan?

What is the real difference between a Business-Plan and a Consultant Plan? For me it’s just the SAML-option which is included in Business. Consultant can have multiple workspaces. Is that really everything?  I am asking because I am unsure wheter to pick the Business or Consultant plan.  Thanks in advance :)

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2 years ago
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VasiliiNew Here
posted in Ask The Community
Duplicade picture

Regards! How to make 3 copies of the same image and if I replace one of images anothers two are replaced automatically?Thanks!

753
Robert Johnson
2 years ago
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VegardNew Here
asked in Ask The Community
Problem with dissapearing drop shadow on frames

Hi,I have a problem where some frames lose their drop shadow, and some don’t (see picture under). The frame without shadow was duplicated from the one with the shadow, so I don’t see why that should change the appearance of the frame. Anyone been struggling with the same and might have some answers?Thanks!  

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Mironeer
2 years ago
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Stephen Della CasaNew Here
posted in Ask The Community
Can not unlock an object

Hello everyone,I can not unlock an object, that I posted to a board. I was invited to a board and I have editor rights, but can not see the unlock function. I understand that there is a long press on the lock icon to unlock an item but any long press is unresponsive. The piece I am trying to open is a 7 page pdf called Stephen Della Casa Works. See a screenshot of the front cover below. Any ideas would be great.   

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Kiron Bondale
2 years ago
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BenedictNew Here
posted in Ask The Community
Sticky note text wrapping

Hi there. I am creating sticky notes on a board and the text isn’t wrapping, so I end up with words split in odd places, rather than auto-adjusting. For example, I have a note that currently looks like this: If I make the font size smaller then it fits properly, but it’s too small. For the size in the image above or larger, the whole word ‘over’ won’t wrap to the next line. The font size is set on auto, so I’m lost as to how to solve this issue. Why won’t it work? Make it work! :(Anyone got any ideas? :)

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2 years ago
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Fabrizio BrienzaNew Here
posted in Ask The Community
Problem copy/past frames

When copying/pasting frames sometimes Miro just past the name of the frame. I am working with a Mac. Could you please help with this? It seems quite random. Sometimes copies the entire frames with content but sometimes just only the name’s frame. Thanks, Fabrizio.

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2 years ago
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Nourhan HeyshamNew Here
posted in Ask The Community
Cant open notifications?

I have an educational plan. I am trying to access the settings to adjust the notifications, but I only get a blank page everytime I try to. Not sure what is the reason? Help?

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2 years ago
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KatherineElyseNew Here
posted in Ask The Community
Has anyone found a solution for a laptop overheating while in Miro?

I’ve been using miro to run activities with my research and design students. Only one seems to be having the issue with their laptop overheating.  I found these posts, but it didn’t seem like there was a follow-up if any of the solutions worked. I am having them try out the method mention and see what they find.https://community.miro.com/ask-the-community-45/laptop-overheating-7290 https://community.miro.com/developer-platform-and-apis-57/create-new-card-type-3638If anyone has advice, I’d greatly appreciate hearing it. It’s sad to not have them collaborate with the other students for our activities. 

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K
2 years ago
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Jamie HeindelNew Here
asked in Ask The Community
How to consolidate multiple instances of Miro.

We are attempting to take Miro instances that were previously seperate, and consolidate them all (docs and users) into 1 account. How, please?

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Robert Johnson
2 years ago
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Gopi Krishna RavichandranNew Here
posted in Ask The Community
Failure in SCIM provisioning between Miro and Azure AD group.

Hi,We noticed that provisioning logs created failure status for users who are de-provisioned from Azure AD Group to Miro. Attached a screenshot of the failure status. But actually, users are moved to deactivated users in Miro Enterprise. How to fix this failure status on the logs? Any help would be appreciated.   

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2 years ago
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Jessica ScottNew Here
posted in Ask The Community
[RESOLVED] Line break issue in sticky note

Still occurring as of 9/29/22. Worked a few days ago and now everything is reformatted -- nothing updated or changed on my end. Using Firefox 105.0.1 (64-bit) on MBP OS Monterey 12.5.1, Browser version of Miro in enterprise account.

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2 years ago
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Spencer OffenbackerNew Here
posted in Ask The Community
Does anyone have Halloween retrospective?

anyone have halloween retrospective?

1572
Henrik Ståhl
2 years ago
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Ruth NewnhamActive Contributor
posted in Ask The Community
Signing up for meetings beta?

I am very excited about this feature - I soooo want to get rid of using Teams. I signed up a few days ago (after getting an email) but have heard nothing - not even a confirmation that my sign up was received. Anyone know how long the process from sign up to access takes?? Or have I missed the Beta boat 

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Jennifer Yzelman
Mironeer
2 years ago
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alana luzNew Here
posted in Ask The Community
UPLOAD

I'm not able to upload images to MIRO online and I installed the application, but I still can't upload images to my project.Google is on the latest version and the problem persists

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A
2 years ago
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KertPetersonBeginner
posted in Ask The Community
Did Frames sidebar navigation just change?

As of 4/10/22, I can no longer use my keyboard “down arrow” to rapidly skip through my frames index in the left-hand sidebar. What I get with my down arrow is the scrolling of the entire board (like what I get with grabby hand pointer). Is this a new nav design? Anyone else seeing this? Can I toggle back!? 

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2 years ago
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Al ShallowayContributor
posted in Ask The Community
Has the Frames sidebar changed?

I often use Miro to do presentations. I’ll create frames where I show the sidebar on the left and click through them (I know about presentations, but there are reasons this way works better at times - mostly in that I can jump around).It used to be the frames were centered in the space to the right. Now they seem to center on the screen having the left part of the frame be covered by the sidebar.I know they did an update.Are other people seeing this? did they add an option to do it the old way? Or do I have to now go back and fix a lot of miro boards?

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Robert Johnson
2 years ago
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Sener ErdalNew Here
posted in Ask The Community
Pen is not appearing

Pen icon is not appearing for one user, how can we solve this?

4311
Kiron Bondale
2 years ago
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Josef MerkNew Here
posted in Ask The Community
Strange and annoying text linebreak behavior in text boxes

Hi everybody,since a week or so I encounter the following problem on all (!) of my miro boards: The last letter or couple of letters of text inside text boxes is wrapped, like in this screenshot, the “e” is in the next line. The only solution to these linebreaks I have found so far is to manually (!) make the text field wider which is a total waste of time and also annoying. Has anybody encountered the same behavior and more importantly, does anybody know a solution? Thank you 

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2 years ago
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Steven WilliamsBeginner
posted in Ask The Community
Engageli integration issue

Hi everyoneI’m using Miro (on the Education plan) with Engageli and I’m having an issue with the integration. I realize that Engageli is still quite a niche platform so other people may not have much experience with it, but I think the integration works in a similar way to the Zoom-Miro integration so it would be useful to hear from Zoom users if you’ve had a similar problem.My issue occurs when I launch Miro inside Engageli. It brings up a board picker so I can choose which Miro board to share, and until recently this was working really well. But today I created a new board in Miro (with the same same account I use for Engageli) and for some reason it isn’t appearing in the board picker within Engageli. This means I can’t open the new board in my Engageli classroom. My old boards are still in the list and I can open them fine, but I’ve created a few new boards as a test and none of them are appearing.I can click ‘New board’ within Engageli and the board is saved within my Miro account

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Mironeer
2 years ago
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Lars Rugholm NielsenNew Here
posted in Ask The Community
Team membership changed, all miro functions stopped working

Hi I changed teams internally recently and now nothing in my Miro works. I cant even access my profil settings to delete my profil, create a board, see any boards, join a team - nothing - neither on chrome, edge or the desktop app. I have no idea how to solve it. The only features that I have access to are “Apps & integrations”, “API & Documentation” and “Log out” When I click the “+” to join a team I just get a pop-up to ask to join some former team I once was a part of. Best Lars  

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2 years ago
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Daniel MarschaltNew Here
posted in Ask The Community
How can I move projects to another team? Is that possible somehow?

Hi. I just don’t get it, if there’s any possibility to move certain projects from one team to another.Is there any way to do this? CheersDaniel  

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2 years ago
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2PilotBeginner
posted in Ask The Community
I can't use my account. Paid yesterday

Yesterday I paid the "Consultant" tariff. Today all the boards are not working, why?

436
Robert Johnson
2 years ago
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OsAslam07New Here
posted in Ask The Community
Bulk export of all boards in a team

Is there anyway to easy bulk export all of the boards in my team at once? Currently the only way I can do this is by exporting one by one from the boards.

15351
Kiron Bondale
2 years ago
Hamidreza Rezaeian
Hamidreza RezaeianBeginner
posted in Ask The Community
About activation the Miro for Iranian

As you know, the U.S. Department of the Treasury issued Iran General License (GL) D-2 to increase support for internet freedom in Iran by bringing U.S. sanctions guidance in line with the changes in modern technology since the issuance of Iran GL D-1.https://home.treasury.gov/news/press-releases/jy0974 I want to know; do you have any plan for activating your services in Iran?

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Kiron Bondale
2 years ago
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warrenBeginner
asked in Ask The Community
Reusable icons when dragging

If I have a whole list of icons on my board and I want to allow participants to drag from this list and drop into another Frame but leaving the original icon behind for someone else to potentially pick as well?So essentially using the duplicate function but in a drag-and-drop mode.

7036
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2 years ago
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