Ask the Community

is anyone else having problems with embadded pdf files. I’m getting really bad qauality when exporting to pdf in high qualtiy. looks like a bug.

Hello all! I am attempting to make two dichotomous keys for different classes this summer and I am having trouble figuring out the best way to format them in order to export to pdf to be able to submit them for viewing. Any advice would be helpful as I am not using this a collaboration with a team. It’s simply the easiest way to make a dichotomous key for the amount of information I have to use. Thank you in advance

I want to make a follow along type flow chart for some big processes where after user selects a “Yes” or “No” decision, subsequent steps in the flow chart are displayed or highlighted and user can keep going down that flow. Is it possible on Lucid Chart?

Hi,I would like to change the email adress that is used for invoices.Everytime I try a new address I get “Receiver not found”? BestMartin Wild 

Hi! I wanted to know if there’s a way where a frame on one board is dynamically updated onto a different board?Instead of copying a board, is it possible to embed it or any other alternative that shows an accurate portrayal in time? Ex: the way figma has compononets, in the same way can there be derivates of a frame across different boards?With scale and volume, change management is getting trickier. We have a source of truth area on a board, and we refer to that constantly. We have some other boards that are new modules/features that have some related dependencies and we’d like to have related information together, without necessarily edit rights.  

Hey, I would like to use Miro Estimation with our Jira. Our boards are using the Original Estimate field for estimation. Is it possible to configure Miro Estimation in a way, that estimates from Miro are added as a number of days not minutes? As far as I remember you can hack with the automation on the Jira end to translate Story Points to Original Estimate in Days, but of course would like to avoid this.

Toolbar keeps disappearing. Only way to fix is to log out and in. How to fix this permanently?

We use Miro for our planning event but as we add and remove stories for each iteration we need to manually calculate our load for each iteration.  Is there a way to auto-calculate story points for each iteration as you go through planning?

Estimado equipo de Miro,Me gustaría proponer la incorporación de una nueva funcionalidad en su plataforma que permita a los usuarios subir archivos Mermaid Markdown y editarlos directamente como estructuras gráficas en Miro.A continuación, detallo la propuesta:Descripción de la FuncionalidadLa funcionalidad propuesta permitiría a los usuarios importar archivos Mermaid Markdown (.md) y visualizarlos no como imágenes estáticas, sino como diagramas editables dentro de Miro. Esto incluye la capacidad de dar formato a cada nodo individualmente, agregar nuevos nodos, modificar conexiones y realizar cualquier ajuste necesario, manteniendo la integridad y flexibilidad del formato Mermaid.Beneficios de la FuncionalidadMayor Flexibilidad y Control:Los usuarios podrán editar los diagramas importados de Mermaid Markdown directamente en Miro, lo que incrementa la flexibilidad y el control sobre sus cont

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Hi,Sorry in advance for the lack of coding knowledge/experience. I’m trying to find a way to change the position of an image relative to its own crop or mask via the Developer Tools console.  I’m able to edit code I’ve found online to both move and resize images and shapes, but I can’t find any documentation referring to the images mask so I’m not sure how to proceed.  Any help would be greatly appreciated.Thanks!Josh

Every day i need to log in anew. Every day i need to reset my password.I don’t get any password reset mails (when i can’t login, so nobody tried to reset it?), lack the ability to view the login history of my account and have 2 factor authentication enabled (unlikely malicious intent).How is this happening every single day? I deliberatly tested this and chose the same password and i still couldn’t log in. At this point i rule out my user error.Any ideas?

Just started using Miro last month and I’m a big fan! We’ve been very impressed with the system and have loved using it.  I’m on a Consultant account with a number of different teams. As we’ve learned and increased our usage, we’re changing how we organize things. I’m wondering if it’s possible to move boards within one Team (and Project) to an entirely different Team (and Project)?  Thanks in advance!

How to change the Board Link on a Miro Board (to stop viewing, editing by members who have left the company)

When I try to load a board on my PC it doesn't charge, it gets into a perpetual loading state. What can I do? I changed browsers, deleted cookies and still having this problem, in other devices it works great.

Hello!I have a teacher who has been using SVI Solutions’s VIA (a sort of Zoom alternative) for teaching for years. One of her favourite features was the Activity module which allowed her to give a unique copy of an activity to each student, on which they would work individually with no access to one another’s copy, and then, at the end of the activity, she could project any one of the different copy for the rest of the group to see.Now, because of security concerns, we can no longer use VIA in our institution, I have been trying to recreate what she could do using a mix of Teams and Miro. For the activities, I had in mind to create different frames for each students and they could work on their copy. Then, once the activity’s completed, she can simply zoom on it and use “ Bring everyone to me “ to show the work to the rest of the class. The problem that I run into is that the teacher would want students not to be able to see each other working dur

The board administrator has left the company and now none of the other board members can add, delete users or manage the board.This board is on a free account. Can someone help me to find the solution and be able to have control of the board.Thank you very much in advanceYanka

Hi everyone, I have a board with many many images. Some of these are logos and one of these logos needs to be changed. I’ve been all over the Miro help pages looking to see if it was possible to select a specific image, repeated in multiple frames/places, so that it can be replaced. Am I missing something obvious? Let’s suppose I have around 50 frames, each frame contains a logo plus several other images. If I select one image I can replace it with something from the board (or Unsplash), but if I select multiple images the Replace option disappears. Do I have to travel around the board replacing each individual log (eg using Replace > Replace from Board) or is there another way of doing this that’s less tedious/prone to human error.It would be  great if the image tool had some sort of asset management option. Plus I’m not completely sure why the Branding Centre has no logo management built in.

the lines were connected and much clearer when i first use miro, now they all look like this, they only look better when i zoom in. is there any way to fix it? i dont remember toggling anything in the settings

I can’t find the issue, but I’m new here, so forgive if answered before. On a board when I copy paste these two sentences below, the bold format is lost.  Description: A Record is received into a system location and immediately on receipt, the system location sends a notification to a queueInputs: A Record is received from an external organisation into the system location If we have Description and Inputs as a part of a template we want to retain the bold format. Not sure whether to ask Community or Developers, but asking Community for any help. Thanks.

I lost my draw io miro board content. I can’t even restore it. Is there any way of getting it back?Please help! 

Started the training, but the training board it sends me to requires a password, which I can’t find anywhere to enter. Any help?

I am trying to copy a table from Miro directly into a confluence page but I just get a link to the board each time. Is it possible to do this? I’m using Miro through Google Chrome on a laptop.

Hello. Please cancel my Miro subscription and refund $960. I am not interested in using the account. The trial period showed that your service is not suitable for me. The money was written off by mistake.

Good afternoon!I deleted the board by mistake in the application, I do not have a link to the board. How can I restore the board?