Skip to main content

Subscription status of a deleted Team


I deleted a Team which comes with a subscription.

The thing is I did not cancel the subscription before deleting the Team.

Since there is not way to restore a removed Team or access the billing status of the removed Team now, I wonder if the subscription is still active or it terminates together with a deleted Team.

Appreciate any help. Thanks.

 

Was it helpful?

3 replies

Robert Johnson
Forum|alt.badge.img+13
  • Volunteer Community Moderator
  • 7258 replies
  • July 16, 2021

@Keat Lim - As you noted in your reply to this post, you have created a Miro support ticket.

It could be helpful for others in the future of you were to come back to this post and let us know what the support team tells you.


  • Author
  • Beginner
  • 3 replies
  • July 16, 2021

Hi all, just to update - this is the reply I received from Miro support a while ago:

 

 

So upon successful removal/deletion of a Team automatically trigger cancelation of the Team Plan subscription in question.


Robert Johnson
Forum|alt.badge.img+13
  • Volunteer Community Moderator
  • 7258 replies
  • July 16, 2021

@Keat Lim - Thanks for the update :slight_smile::thumbsup:


Reply