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Hi everyone, i am struggeling a bit with the paid seats/licence topic. Currently we are having a free Team with 7 members. I want to upgrade to a paid plan (mostly to invite guest editors via link)Out of this 7 members only 3 need a paid plan (regular workshop hosts) → the others joined once/twice, but are not creating new boards etc. Is this possible? To buy just 3 seats and assign the 3 hosts for this 3 seats? Or do i need for everyone in the Team a paid seat?

Hello guys,Anyway to disable the spell-check on Desktop app? The spell-check only works with English, not my native language, so texts are really messy, a lot of red wiggles  . I tried to disable Windows 10 spell-check but no success. The webapp version seems to use the browser’s spell-check which is much better.Desktop version of Miro 0.4.5, Windows 10 1909.Cheers 

Hello everyone, I need to embed a video from Youtube into my board. The problem is that when I am uploading it the preview involves black spaces at the top and the bottom of the video: I tried to play with dimensions of the YT video miniature but this is how far I’ve gotten: Please let me know what dimensions of miniature picture of the YT video should I use so that the preview doesn’t involve black lines around it. Kate

How can I quickly enter text with keyboard or draw with apple pencil onto a STICKY or SHAPE, and get that text (writing) to adhere to that sticky/shape? Currently the text or writing seems to be its own thing. I want to be able to easily move the sticky/shape WITH the text/writing to a new location.  IOS 14.2, iPadPro, Mac APP. 

Hi!I’m trying to embed Miro’s board into our platform but we need to abstract about Miro’s session for each user.It’s posible to manage access tokens for team’s users from API and then embed the board by param, so the user has not to login into Miro manually before render the protected board within iframe. Thanks in advance.

Looks like I should be able to layer frames, however there is no way for me to change the order of the layers as I would with other objects by using the “move to front” or “move to back” commands. Apparently, this depends on the order of creation.Am I missing something? Advice on how to work around this? Can you add this feature?

Hi all :)Idea:  I want to embed Miro on a webpage so that pepole can practise before we use it in a workshop.  I know - that's possible. Many thanks for that feature.Question: Is there any way to set up an "automatic delete"? Like a specific time or after a period of time everything is deleted and you have a “new” blank canvas? Many thanks in advance  

When i paste an image or object or text from powerpoint into miro it is so small i cannot find where it was pasted.  Only be accident when searching around i can find it.  how can ensure the size of my pasted object is large enough to see and how can i pick a spot for it to be pasted?

Hello, I’d like to do a circular/curved arrow? Is there a way to do this? (Arrow head circles back to the start of the arrow, showing a circular process) 

I am creating a State Chart, and some of the activities does not change the state, so it will just loop to itself. How do I do this in Miro? It seems I can only attach either end of the connection line to a shape, but not both. 

I am new to Miro and I accidentally deleted a board.  I am on the free version.  Is there anyway for me to recover this board?

I’m one of four Company Admins of our Miro instance. I’m trying to install an app but get a message saying that it hasn’t been approved by our Company Admin.Error message​​​​​ I’m not getting any notification to approve the install. Suggestions welcome

Forgive me if something is not entirely clear, I am a Russian-speaking user.I want to know how can I implement a method to move an object up or down in layers?It's quite easy to do it on the board - just select an object, press the ellipsis - brintg to front or Sent to back.How can this be done through the API?Unfortunately I am not at all familiar with API Miro, but I have experience in this area, so I think I can get an authentication token and connect to my board. What's next?Can you provide links to the required documentation? (I work in Python)Thanks.

Hi all — please help a newbie! For a new project I’m using a lot of sticky notes. It’s an idea board so stickies get added on a whim, and usually on the mobile app.Problem: the initial zoom-in when placing a sticky is frustrating for a couple reasons:It zooms in way too far on mobile, making it very hard to read the text  Because it’s zoomed in so far, you end up having to resize the sticky note — meaning all our notes are different sizes.  Optimally we could just turn off that initial zoom — is there any way to change this behavior? Thanks,Ryan

Is there a shortcut that allows you to quickly alternate between viewing one Miro board and another (like Alt-Tab between Windows applications)?Thanks!

I was working with a student and my pointer was not showing up.  We tried everything but nothing helped. Maybe is it some technical issue?

I am testing the Consultant plan (monthly). It says that I am paying for 1 seat. With the Consultant plan, I have unlimited teams. I added another team. No problem. I just tried to add a third team and it sent me to this (image below):  These are my teams on the left side of the screen. I just assumed I could add another team via the plus (+) sign. Nope. What am I doing wrong? Why is this difficult? It says I have two members. I am a solo worker and I want to have unlimited teams. There is no other member. Edit: I just deleted the 2nd team so I can hopefully start fresh.  

Hello! I was versed in the API by following this documentation:I was able to build my development team and my floating decal board. However, I noticed that you cannot go to your main profile (which I work on) and connect the API to it. In the settings of your profile, when creating your application, you can select only the team profile, but you cannot choose your own.What does it mean? Can't I use the API on my board?

Hi We’ve created a really complex user journey out of stickies with connecting arrows to show all of the ways the different stages can connect, depinding on the actions a user takes. There are TONS of connecting arrows and it’s making it really hard to see what’s what.Is there any way to click on an individual sticky and have just the connecting lines that relate to it stand out or get higlighted in any way so they’re more visible within the mess? We’d like to use this for a stakeholder playback session but it’s too hard to navigate at the moment.I’m basically looking for something similar to the way that Kumi helps you highlight individual connections in complex maps https://kumu.io/TeamReOps/what-is-researchops#wiro-workshops/framework-for-research-cadence 

Last few days when you try to change your plan it shows a screen with no ‘action buttons’. So you can’t change your plan or upgrade or do anything else in the billing area around plan modification. I’ve tried with different browsers - so not a browser cache etc issue. Sent a support request/ but no answer as yet.

I was using Miro without issue for a week and as of a few days ago I am unable to add any images to my board. Some images won’t upload at all while others seem to load to 50% and then just stop. Help! I have a presentation in a couple of days.

Hi all,I need the voting feature for tomorrow, but cant see/find it. I have a pro/team account. It drives me a bit crazy because I have seen it before and now it has disappeared…. Can anyone help out? Thanks in advance!

HII would like to know if I can embed a Miro Board into a Google Site with the viewer having the ability to only view or navigate the board.It seems like this feature is only available on the enterprise option but I don't have that scale of application that justify a costly subscription.I assume enterprise is the most expensive subscription? Can I have this feature with any of the other subscriptions?Best Regards

Hi - not sure how I did it but have created a load of boards under a new team subscription, rather than the one I am paying for. How can I get all those boards into the team I am paying for? thanksOwen

HiHow long does it usually take the support team to respond to tickets? Accidentally deleted board content so wondering if it’ll take days or weeks to recover. thanks