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Answered

Keyboard and Mouse Copy Paste Bug

  • October 23, 2024
  • 1 reply
  • 47 views
M

Neither Copy (Cut) nor Paste function is working and boards.  This seems to be true for keyboard shortcuts (Crtl+c/Crtl+v) and Mouse.

 

This is making progress very slow.

 

Please have a look Dev Guys

Best answer by Eca

Hi @Marius Kieck,

 

Thanks for reaching out!

 

I could not reproduce the issue. The Copy and paste function worked on my end using mouse or key shortcuts. 

 

Here are a few things you can try:

  1. Sometimes a quick refresh or browser restart can help resolve temporary glitches.
  2. This can resolve many web-based issues that stem from stored data.
  3. Make sure you're using a browser that’s fully supported by Miro (such as Chrome or Firefox) and that it's up to date.
  4. Check if any browser extensions might be interfering with Miro's functionality. Try disabling them to see if that helps.This will disable extensions and allow you to see if the issue persists.
  5. Try to duplicate the board where the issue happened and see if the issue is observed on the duplicated board

If none of these solutions work, I'd recommend contacting Miro support directly, and they can assist you further. Feel free to let us know how it goes!

    1 reply

    Eca
    Mironeer
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    • Eca
    • Mironeer
    • Answer
    • October 23, 2024

    Hi @Marius Kieck,

     

    Thanks for reaching out!

     

    I could not reproduce the issue. The Copy and paste function worked on my end using mouse or key shortcuts. 

     

    Here are a few things you can try:

    1. Sometimes a quick refresh or browser restart can help resolve temporary glitches.
    2. This can resolve many web-based issues that stem from stored data.
    3. Make sure you're using a browser that’s fully supported by Miro (such as Chrome or Firefox) and that it's up to date.
    4. Check if any browser extensions might be interfering with Miro's functionality. Try disabling them to see if that helps.This will disable extensions and allow you to see if the issue persists.
    5. Try to duplicate the board where the issue happened and see if the issue is observed on the duplicated board

    If none of these solutions work, I'd recommend contacting Miro support directly, and they can assist you further. Feel free to let us know how it goes!

    Eca :)
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