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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

9873 Topics
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mitziBeginner
posted in Ask the Community
Line Tool Always Deploying

Whenever I’m using Miro the line tool always just deploys when I’m doing text and other things.  Sometimes that is happening with my guests, too.  It’s really a barrier for getting people to play on this as guests and it’s frustrating.  Any tips on why this happens?

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Cam HarrisNew Here
asked in Ask the Community
Miro Desktop application unable to be installed silently from SCCM

I am trying to package MIRO for mass deployment of 3.500 staff at TWG, the Windows store version has issues with our SSO product OKTA, the Desktop version does not work when using the command “-s” as suggested in its registry install path, however if i run it manually via command prompt the application installs. Furthermore the applications silent uninstall command also does not work. Looking forward to a solution. Cam Harris.  

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mirroadminNew Here
posted in Ask the Community
Seems in Miro has 2 identical Teams

Seems in miro has two identical teams "LVM” one of them is with paid plan and one is free. When we tray add user to paid team, user after loging in is attached to wrong team (free). How we can consolidate both teams in one and delete wrong miro team.

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Marta
Mironeer
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jecaudalBeginner
asked in Ask the Community
ipad: useless newlines added

hello !i’m newly using Miro on Ipad pro 2018 and when im pressing a key from the virtual keyboard, useless newlines are automatically added.Here is a gif to show you this issue :GIFIs it a software issue or a setting that i don’t know ?Thank you and have a good day !

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Soumyadeep Mandal
Michael Dunlop
Michael DunlopContributor
asked in Ask the Community
Password breach

Hi AllWhen I opened Miro on the app on my ipad the other day I got a message saying there had been a leak or hack of miro passwords. I ignored the link I was given to change my password. I now can’t find any mention of this elsewhere. Anyone else had a similar notification? Is it an issue with my ipad?? CheersMike

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Michael Dunlop
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Ed GonsalvesBeginner
asked in Ask the Community
Miro 24h Innovation Barcelona Hackathon? 15th April

Does anyone know how I can sign up to this so that I can get an idea of how to organize a Hachathon with my team?24h Innovation Barcelona Hackathon on 15th April

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Kees Froeling
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CelestaContributor
asked in Ask the Community
PDF pages don't show on vector download

This is how all my pdf downloads (generated as vector files) look like today:I have seen this before when PDF pages were not “in focus”, but today they are focused on. I went through the frames one by one bringing them into focus, but I still get all my frames as these icons on the printout.

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Robert Johnson
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Julie DurotBeginner
asked in Ask the Community
The best plan for 14 occasional users (for Hopin event purpose, that requiresto sign in)

Hi, We have an event scheduled for this Saturday in Hopin and we want 14 moderators (temporary, for an event) to have access to the same board in 14 different sessions. Who will each share this board with 8 other people (can be used anonymously). I would like their access (moderators) to be very simple for this activity, also that they find their frame quickly (I know you can copy the frame’s link but in Hopin it is the board that opens if I'm not mistaken). Do the occasionnal moderators have to create an account for Hopin’s purpose? In Hopin when you want to share a Miro you have to login to your account...So I guess the ''editor'' feature ''normal'' is not really useful in my case. Should I take the Business plan? And if so do I have to have day passes? What would be the best solution, easier to manage?Thank you!

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Robert Johnson
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janardhanBeginner
asked in Ask the Community
Is there any option to add custom event which should trigger on updating Miro board?

We have a requirement to tirgger an event on updating the Miro board. Is there any option to add custom event which should trigger on updating the Miro board?  

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Robert Johnson
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Peter DobesBeginner
posted in Ask the Community
Dropbox Business for teams - How to access files in team folders?

Hi,We just recently switched to the team version of Dropbox.This means shared folders in the team space, where we run our projects. The Miro integration with Dropbox can only access / see files in my personal (pink) folder … which means I can’t link files from our team project folders. Making it unusable for Dropbox teams.Is there a way to fix this?ThanksPeter

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Willem_VermaakBeginner
posted in Ask the Community
Very annoying Miro bug - Deleting content and Cmd Z doesnt make content reappear

I use a lot of template boards with locked content. I quickly open boards, unlock content, select stuff, ungroup, copy paste and move on.Now often when I select content and accidentally delete something, I press CMD + Z (undo), the content briefly appears but then disappears again. I can use the restore functionality but also sometimes get the message that not everything can be restored. I have lost quite some content this way already. I mostly use stuff in frames. I work on Mac M1 chip both with Miro Web but also the Miro app (not at the same time in the same board btw). I have the updated Miro App (optimized for M1). Are more people experiencing this? It’s very annoying as I have actually really lost some valuable content already this way….

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Jill YuNew Here
asked in Ask the Community
Align Grid assistance

Before I used to create new object and when I am dragging the ne object it will show me some assisting gridline so I can align the objects better with the existing one. Where can I activate this function again? 

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Jeannine Ohlert
asked in Ask the Community
Guests can't access public board with the link I send them

Hello :) we use the Miro-Board as a tool to collect ideas, feedback and comments as part of our online-workshop. Usually, we send the link at the beginning of the online-workshop and 80% of our participants are able to join the board by clicking on the link. But some of the participants are not able to access the board. They are told to create a user account and provide a code/password. Does somebody know, why it happens to some of our participants? We tried different browsers but it did not make a difference for them! Is there anything we need to change in order to make the board accessible every single participant?Thank you very much for your help!  Best,Jeannine & Helena

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IsabelaNew Here
asked in Ask the Community
Billing/invoice questions

Hi!  I need #HELP #ASAP. Please contact me!!! We recently let go the person who set up our corporate MIRO account and now we are having serious problems figuring out exactly what was paid for, how to de reduce our membership AND why we continue to be billed MONTHLY (since he technically joined with an ANNUAL PAYMENT).  In anycase, today trying to switch our account to annual invoicing, I ended upgrading our membership (10 members), when we only need 3, máximum 4. When I realized my mistake I tried to go back and was unable to do it. I will not allow me to switch back from annual invoicing to regular monthly payment. I would like to chat with customer service ASAP.   

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Vlada
Mironeer
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Olivier FischerBeginner
posted in Ask the Community
[POSSIBLE ISSUE] Jira card modification is not updated in Miro but updated in the edit view

HiThe synch between Miro and Jira works well but the modifications are not updated in Jira Card in MIro but in the edit windows only.Has somebody the same issue ?

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masakazu moriBeginner
asked in Ask the Community
【日本語】miro teamplan作成時のメールアドレスについて (Does billing team member consume a license too?)

team plan、yearly、10名での登録を考えています。 代表アドレス「daihyou@xx.co.jp」にmiro Teamplan10名分を購入し、別アドレス10名分（no01@xx.co.jp～no10@xxco.jp）に有料プランを適用したいのですが、必要購入数は10名分で良いのでしょうか。もしくは、「daihyou@xx.co.jp」分もteamプランを購入する必要がありますか？

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VidaNew Here
asked in Ask the Community
объекты не двигаются

Здравствуйте, что делать: не могу двигать объекты на доске. Раньше могла их перенести на другое место. Сейчас сохранила картинку, вставила видео. Если их нести. они сразу возвращаются на прежнее место. Что делать? Нужна срочная помощь.Вида

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Robert Johnson
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Jaye InfangerNew Here
asked in Ask the Community
Editing / Marking Up Multi Page PDFs

Hello, I am new to Miro and am trying to use as a ‘pin up board’ for my interior design clients. I uploaded a multi-page PDF and am able to edit and use the tools to add markups and additional content, however those edits repeat on every page. Is there a way to turn this off so that each page has its own unique markups and uploads?  Thanks!

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Connor Forsyth
Connor ForsythBeginner
asked in Ask the Community
Experience using smart boards / touch screen white boards with Miro?

Greetings all,Seeking advice on peoples experiences using smart boards when working on Miro.My team is curious to invest in a smart board for use with Miro, I know the Microsoft Surface Hub has the potential of using Miro.https://www.microsoft.com/en-us/p/miro-online-collaborative-whiteboard-platform/9n236hqqtvnh?activetab=pivot:overviewtabHowever are there alternatives? What else works well? What do people here use?Cheers,Connor. 

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Brandon Lee
Dave Verduyn
Dave VerduynBeginner
asked in Ask the Community
Functionality

I just discovered Miro and am very excited about it’s amazing functionality but a NEWBIE so sorry for the basic questions - watched a few videos but am still unsure on a few things ...I’m wondering if this is possible … I want to be able to do all the below 5 things with my PURCHASED  Miro Consultant Package without paying ANY additional fees.  Is this possible?Be able to invite people from other companies to participate in a Miro board I will create.​​​​​​ I want to be able to see their mice move when they work. I want them to be able to add sticky notes, vote, comment, etc. I don't want them to be able to copy elements from the board and save them.  (I want to control what parts of the board I send them.  I see that I can do this, great feature) Is all the above possible without being charged more?Misc additional questions:If I draw a curvy line, can I delete a “control point” on it?  (I see how to add them but not delete them) Can frames work within other frames? Is there any point

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elijandounzNew Here
asked in Ask the Community
Add a frame around existing mindmap

Is it possible to add frames to a mindmap after the mindmap has been created? Have done it using frames before content is added, but now I see that it would help to have frames so I can nicely export it.

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Robert Johnson
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WWWNew Here
asked in Ask the Community
New update: Can't hide change highlights.

Hi. After updating the Miro app on macOS I don’t have a button for hiding board change highlights, one that previously was at the bottom of the screen. If I go into the Activity list there’s not a button for hiding change highlights there either. If I quit the Miro app and go into the board again there’s still change highlights there. What can I do? This is considerably taxing having to work with the change highlights on. Thanks, regards / W

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TatyanaNew Here
asked in Ask the Community
Не вставляется текст в текстовое поле, сразу же удаляется

Не вставляется текст в текстовое поле, сразу же удаляется.Курсор при вводе сообщений в сообщество резко перемещается. У других пользователей доски такой ошибки нет и они могут вставить текст на доску. Пробовала с разных компьютеров, все равно не получается. Помогите разобраться.

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Evita PagonaNew Here
posted in Ask the Community
A team member can only move this not add new elements

Hi!I have the following issue: One of my team members can move the already added elements on the board but they cannot add any new themselves. Is there anyone that could help?

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Marwan BairaqdarBeginner
asked in Ask the Community
Is it possible to upload audio from desktop?

how toupload audio file fromdesktop? 

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