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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

8677 Topics
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Fabian Müller-KlugNew Here
posted in Ask The Community
Hyphenation of words in Miro?

Hello,sometimes in post-its, the words have bad breaks…Is there a feature for hyphenation?Greetings,Fabian 

2243
Robert Johnson
3 years ago
Sami Ljimari
Sami LjimariActive Contributor
asked in Developer platform and APIs
AreYouAlive app timeout error

Hi, after about 20-30 seconds of inactivity I get this error: Response by token not found .areYouAlive-pzexwRYT0y6q6vo4JdA5 from my app. I understand that this is triggered automatically but don’t understand how or why (since this doesn’t happen in any other ones I made) I don’t get why the token expires. Once this error gets triggered my app will not accept input, sometimes if I try to input something twice it works on the second try and sometimes the app needs a re-launch. Is there something I’m doing wrong, or some way to prevent this from happening?

4534
Sami Ljimari
3 years ago
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Ilona KravchenkoNew Here
asked in Ask The Community
Не могу войти в приложение на Mac через Google аккаунт

Привет! При попытке входа в аккаунт через Google в приложении Miro на Mac, выскакивает вот такая ошибка.Переустановка, обновления не помогают.Как решить? 

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3 years ago
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Juste KrisBeginner
asked in Ask The Community
Full license user appears only as the guest editor while others with the same invitation not

Full license user appears only as the guest editor while others that got the same invitation to the board appears as the Full license users. The invitation was send from the external user. What might be the problem?

1165
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3 years ago
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Jan Willem StroesNew Here
asked in Ask The Community
Font size inconsistent between grid and boxes

I have a weird issue with font sizes. I created a grid of 2x2 and put in text in the left most column. Font size is 18. Then I placed a shape in the other column and entered some text. Since it wasn't readable I enlarged the font. This led to the picture below.It looks okay, but “department 1” in the grid is font size 18, while “trigger” in the shape is font size 288. When you look at the picture, it doesn’t seem to be a big problem. But the arrow at the right of “trigger” is the maximum size I can get. If I change the text in all boxes to 18 and zoom in, I do get arrows that are discernible. But the smallest font I can use for the grid is 10 and then “department” shows about 10 times the size of “trigger”.The behaviour is consistent on this board, even when I draw a new grid, but on one of my other boards this is no problem at all. To add to the strange behaviour, when I copy from the ‘good’ board to the ‘strange’ board, I get a very small grid on the ‘strange’ board. After enlarging

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3 years ago
Drew Falkman
Drew FalkmanBeginner
posted in Ask The Community
Facilitation Training?

Hello--I a wondering if anyone knows of any great courses to train facilitators? Just thinking in future would be good to have a resource for training new UX and product people to learn key techniques for facilitating Miro workshops.Thanks.

2883
Robert Johnson
3 years ago
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Ana XimenesBeginner
asked in Ask The Community
Text disappears

The text in my shapes on a process map disappears.  When I enlarge it the text show up uut completely disappears when I reduce the size.  

18231
Robert Johnson
3 years ago
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Ana DuranNew Here
asked in Ask The Community
Como mudar nome da equipe?

Como mudar nome da equipe?

2081
Robert Johnson
3 years ago
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Vinod KhannaNew Here
asked in Ask The Community
Educational team email change

Can i change my edu email to other email address in Education team? Specially when my Education team validity expires. Thanks 

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3 years ago
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Anna KoshelkovaNew Here
asked in Ask The Community
Экспорт Mind map с сохранением иерархии

Добрый день!подскажите, как выгрузить mind map в csv или любой другой формат (xml, Json) с сохранением иерархии.текущие возможности выгрузки в csv позволяют выгрузить только все элементы в одну колонку, без сохранения связей между ними.подойдут любые обходные пути выгрузки, главное чтобы сохранялись связи и иерархия элементов. 

27321
Robert Johnson
3 years ago
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dlamark7464New Here
posted in Ask The Community
Aggressive Marketing for my training sessions

How do I remove the constant marketing telling my students to sign up for Miro. I would like to let Miro know that it is very intrusive and confusing to my students, to the point that I might start looking for something else.  I have enough to do without explaining to my students over and over that it is not necessary to sign up. It uses up precious time in my training classes. I don’t mind having it there, but I do mind not being able to dismiss it. Add a “not now” button so it goes away.

3284
mlanders
3 years ago
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high-pNew Here
asked in Ask The Community
disable pop-up [get miro app] for viewer

would like to not to show the popup of [get miro app] for viewer.we are using to share idea in japan who can not read english.this popup make people to refuse to use the service.

871
Robert Johnson
3 years ago
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OESBeginner
asked in Ask The Community
No response from Miro customer support for weeks?

Hi,A new user was incorrectly added to our team account then immediately removed a month ago. This still generated a pro-rated charge to our federal government payment card. No response via email, customer support portal, or their phone number after various messages / phone calls. After 3 weeks of the pro-rated bill - our card was charged - still no response from Miro support at all. Anyone know how to get in contact with them or cancel an account?

2656
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3 years ago
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Atanas KolevBeginner
asked in Developer platform and APIs
AccessLink and Board Duplication

Hello there,So we are trying to build a teaching app where users are taken through several stages in a lesson, one of which being able to interact on a whiteboard.For a lesson we want either a blank board or to start from a template designed for that particular topic. The board should be created from a template programmatically and embedded at the appropriate point in the lesson. This is embed it on the page so everyone would be able to see it and interact with it.After some investigation and tests we came across the following problems:1/There seems to be no way to programmatically get access-links other than using your boardPicker.js. I am aware that we are able to embed using https://miro.com/app/live-embed/{board_id}/ but this requires the user to click on the board for them to see it and we really want to avoid that.And the only option where no click is required is by using “https://miro.com/app/access-link/{the access link part}”. We want to skip the boardPicker and programmatical

1571
Boris Borodyansky
Mironeer
3 years ago
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Kate-overcastNew Here
asked in Ask The Community
the embedded site is not displayed correctly

 I want to embed the code. But the site is not whitelisted. The site is displayed square. If the site is whitelisted, will the embed code be displayed correctly?

751
Robert Johnson
3 years ago
cathypash
cathypashNew Here
asked in Ask The Community
Miro story wall link to Jira

I have been creating Epics and Stories in Miro on the Story Wall Template. I’d like to export these to a Jira board. How do I do this? All the documentation about Miro and Jira talking about setting up a ‘web hook’ seems to be about bringing tickets from Jira into Miro. is the process the same and do I need Jira admin rights? thanksCathy

13233
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3 years ago
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Sarah IndeherbergeNew Here
asked in Ask The Community
Change color in pie shart

For our organization we took an miro account a few weeks ago. I would like to make some pie sharts, but i can’t choose the colors. Can someone explane me how to do that?

8413
Robert Johnson
3 years ago
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DSP Design TeamBeginner
asked in Ask The Community
Guest users pasting from one board to another

Hello everyone! We have a few boards that we use with guest editors. Some of the boards will not allow guest users to copy/paste from one of our Miro boards into another, and some will. Some users can do it and some cannot. Those who cannot get this error:I have tried to follow the instructions here:https://help.miro.com/hc/en-us/articles/360018350399-Board-Content-Settings#h_01ESFXF7Z9PG4XH2EXZ6XN87PCBut the “Anyone with the board access” option is not showing up. So I tried these instructions: https://help.miro.com/hc/en-us/articles/360018350399-Board-Content-Settings#h_01ESFXF7Z9PG4XH2EXZ6XN87PCBut there is no “permissions” button. See screen shot:Now I’m not sure what to do. It’s very frustrating. We use these boards for workshopping and sometimes we need people to copy and paste. Help please! 

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3 years ago
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AleksandrasNew Here
asked in Ask The Community
Okta SSO for Miro

When I am trying to enable Miro SSO I get a warning message “When you enable SSO/SAML it will no longer be possible to log in using personal login credentials. All users on the business plan will need to authorize using SSO and their corporate credentials”.So the question would be:when users will lose the session? after enabling or the second time when trying to log in. 

871
Robert Johnson
3 years ago
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Frank PupkesNew Here
asked in Ask The Community
Only board editors can start voting session

Hi all, I am an editor for a board that my client shared with me. But unfortunately I can’t start a voting session. After I press the button I can see the previous results of other sessions of the board but in the top it is stated: Only board editors can start voring sessionIt is a enterprice plan, App is installed, button can be clicked, my role is editor (next would be owner).I am not part of the company but was invited to the board (external emailaddress). Maybe someone can help or has the same question. Thanks in advance!Frank

5271
Robert Johnson
3 years ago
F
Farhad NabizadaNew Here
asked in Ask The Community
Hyperlinks disappear when I export as image -> vector (.pdf)

Hi everyone,​​​​​​When I export an image from Miro to .pdf (vector), the hyperlinks from my board disappears.The picture below illustrates how it looks on Miro, while the picture above is an exported version with missing URL links. Does anyone know a solution to this problem?Best Regards,Farhad N. 

1851
Kiron Bondale
3 years ago
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VMCNew Here
asked in Ask The Community
Free Licence boards

Hello, can anyone help me with a little questions, if we create boards under the free licence, are these public?.  

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3 years ago
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Gakuto Watanabe
posted in Ask The Community
How can I connect miro to the no-code tool Bubble?

How can I connect miro to the no-code tool bubble? I think I need to use api connector (plugin of bubble).This tool use language HTTPs.Reference | BubbleI don't know how unregistered users can create, edit and share a new board. 

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3 years ago
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Louis CoiffaitNew Here
posted in Ask The Community
Delphi Method

We need to run a live Delphi session where experts' anonymous answers to questions are then presented back to them to be ranked, multiple times? Can Miro do this please? Cheers

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3 years ago
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NatNew Here
asked in Ask The Community
data retention policy

Dear Miro,Does a data retention policy apply to the processing activity? Is there a policy document available? Looking at Enterprise Plans. Thank you! Nat

6201
Kiron Bondale
3 years ago
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