Can't download a board

  • 16 January 2023
  • 4 replies
  • 46 views

Hello! I can’t download one of my boards, so I can't use it. It’s been all day long. Can you help me?

 


4 replies

Userlevel 7
Badge +6

@Daria Popova -

If you are accessing Miro using a browser, could you try accessing the board using incognito mode OR try deleting your browser history and cache, stopping and restarting the browser and then trying to access the board again.

Kiron

Thank you, Kiron. I tried all options, but they didn’t help. Can you reccomend something else? 

Userlevel 7
Badge +6

@Daria Popova -

is it happening just with this one board or with others as well? Assuming it is just the one board, you could try duplicating it and then opening the duplicate. If that doesn’t work, I’d suggest opening a support request with Miro here: Submit a request – Miro Support & Help Center

Kiron

Thank you, Kiron. I’ve write to miro help center. Sure, they helps me

Reply