Question

Boards Edits Reverting/Erasing

  • 16 January 2023
  • 2 replies
  • 48 views
B

Almost daily now when I make edits to my boards, I will create an object, type text, or create a connecting line from one object to another and then the action reverses/deletes as if I never did it. The issue is isolated to the single action I’ve done (i.e. it only deletes the exact 1 last action I did, not undoing multiple actions).

A few details:

  • Using a MacBook Pro 2020 with Ventura OS (up to date on version)
  • Using Safari Browser (side note: Is Chrome better for using Miro?)
  • Currently have a paid “Business” account. Is there a chat or contact I should reach out to for this issue?

 

2 replies

Kiron Bondale
Userlevel 7
Badge +6

@Brock Alexander -

I’d recommend trying with Chrome to see if it happens with that browser as there may be an extension or something else in Safari causing this behavior. If it happens in Chrome as well, I’d recommend recording a Loom or similar video and then providing it to Miro support after opening a request here: Submit a request – Miro Support & Help Center

Kiron

Kiron D. Bondale, PMP, PMI-ACP, PSM II, ICP-ACC, DASSM, DAC, DAVSC, PMI-RMP
B

I experience this behaviour the add-on uBlock Origin in Chrome. I had to disable it for Miro.com.

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