Questions & Ideas
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How to apply for an education plan if I dont have a URL to link?
I’m a student and currently am using my institutional email to use Miro, but to apply for the Education plan I have to link something to prove I’m a student? My university doesn’t have any pictures or articles about me in their website and we don’t need student IDs to access campus so they simply don’t issue one. What documents must I link to prove I’m enrolled in said institution? Is my institutional email enough?
Interactive Display - Computer recommendations
I have a 65” touchscreen that has a slow computer running Android. I just found out that there is a specific Interactive Display app from Miro. So now I need to upgrade because the zoom in/out is pretty slow and that’s a major part of why I love Miro with a huge touch display. Miro suggests a computer with the following specs: CPU: 2,8 GHz (4 cores/8 threads) GPU: NVidia Geforce 10 series or higher, Intel Gen 12, AMD Ryzen Zen 2 based (3rd generation) or higher RAM Memory: 16 GB (DDR4) I’ve been using apple for 15 years so all of this is tough to find for me. Does anyone have any recommendations for how others have set up their interactive displays outside of the $5k retail touch display. Would also ideally want the computer to be small and out of sight.
Re-creation account (Google autorization)
Good afternoon, dear Miro team!Today I tried to log into my Miro account through Google. The process went like I was creating a new account. After logging in, all my boards and all my work disappeared.I didn't receive any email notification.How do I recover my account with my boards?
Board versions after moved to a new team
Hi! I moved my boards to a new team. When I look at the board history, I only see versions since I moved the board. Looks like the versions from the old team are not brought along to the new team. I do see tons of old activity though. Is there a way to access them. We are on a paid team plan.
moving board between teams - destination team not shown
Hi,I need to move board between 2 teams within on Account (paid).Board is not assigned to any Project and I'm owner of that Board.In both Teams (current location and future location of the Board) I have Admin role.I see option "Move to Team" in current board options BUT in drop-down menu I don't see team that I want to choose as destination - I see other teamsI want to avoid doing that using backup because it looses comments.What could be a source of problem?
What additional apps do you want to see Miro build?
Hi community 👋My name is Memie and I’m a product designer at Miro. My team focuses on supporting all of you to collaborate better with your teams in Miro, specifically during workshops or other co-creation moments. Our team has been focused on helping people become more effective facilitators by building apps, like timer and voting. Now we want your help to help us figure out what’s next! What has been on your wish list for apps to help you better lead your team during workshops and other collaborative meetings?
Guests & Activities
Is there a way to run a collaborative session using Activities with participants that can only use creation tools that I have specifically allowed? I made some tests, inviting guests that can only view or comment, and they don’t have access to creation tools from Activities. And this makes sense. But if I invite guests that can edit, they can obviously use any kind of tool, not only those allowed for Activities.I would like — if possibile — to take advantage of Activities to run a collaborative session, but with people (guests, visitors?) that can't mess things up while being able to use Activities creation tools 😁It’s obviously me, and I’m probably missing something 😕I’m currently on a Consultant plan because I need to better understand if I need a Business or a Started plan. Could be the Consultant plan the reason why I can’t do what I need in this case?Thanks!
why password is needed every time I open a board
I’m logged in under my miro account. I even use the separate Miro app on my Mac. I have a opened board before (with logged in status) and entered the correct password. I then starred the board. And still, with all this authentication going on, _every time_ I re-open a starred board, I have to enter the password (oh wait, where is it again, which outlook email/appointment contained the password, or was it Teams, or Slack, or… well it was 3 month ago i really don’t remember, etc.etc…..)What’s the whole use case of 1) logging in, 2) using the dedicated app & 3) starring boards - if after all these actions you still will not let me access my boards without knowing a password? I knew it the first time, right? Why ask again and again?
I don't have my subscription
I just paid for the 1st paid tier of Miro to use for both school and work, even though I work independently. My bank account was charged, and yet my account still says that I’m on the free version. I only have one team, so I’m not sure how apparently that team is free while also taking $15 CAD from my account.What am I supposed to do? There’s no way for me to contact Miro support directly because of the way they have their support system and subscriptions tied to each other. I’m in university, and I know $15 may not be a whole lot, but it’s enough.
Miro Windows Desktop App Slow Loading compared to Edge Chromium Browser
When I load a Board in Miro’s Windows Desktop App (quite a bit of content, sidenote… a Feature Request would be to report Memory Size of a Board in the Details Dialogue Window) it takes forever.But the same Board in the Edge Browser takes no time.Anyone experiencing this?
Pen tool bug? selected colour changes at random while using
Hi there,I’ve been having a very weird bug over the last month or so. I use Miro on my iPad and iMac simultaneously and when writing in a specific colour on the iPad the colour will change randomly while writing then sometimes revert back, leaving quite a mess. I’ve attached a photo of my ipad below the imac… iPad shows the correct colour but on the imac you can see the red has changed to blue partway through then changed back at the end. It’s not the biggest issue but it is a bit weird and makes colour-coding or underlining sections in specific colours impossible. I’m using Safari browser on the iMac and it seems to be just a Safari issue… Chrome looks fine, but I do use Safari for everything so would be great to have that working.Anyone else having this issue?Thanks!Duncan
How to manage OneDrive permissions for Miro boards
We’d like to utilize the Miro integration with OneDrive, however our security team is concerned with the fact that our miro boards are so easily shared outside of our organization. One possible solution I was wondering about was if it was possible to create a Miro team that limited the sharing of Miro boards outside of our domain, and secondly limited the OneDrive integration to only that team. Is this possible, and would this achieve the goal of only miro team members being able to integrate OneDrive files within boards that can only be shared within or domain? Or would there be scenarios / edge cases where users in this team could end up providing access to OneDrive files on miro boards that are able to be shared outside of our domain?
Lost access to the board i own
I’m using the free version. I created a board a few weeks ago, and shared it with my internship account. I wasn't working in a team, I was solo. Today, I clicked on the board, and a notification popped up, telling me I did not have permission to access that board, and I had to ask it to its owner. But I am the sole owner! I also received a pop-up to create team… after creating a team the board is lost!!I cant find it anywhere, in the 1 team I created… and I don't have any trash.This board is extremely important, I have the link, but neither my personal account nor my internship account can access it. what to do?
Samsung Flip Pro Interactive Display
Hi, My workplace is looking at getting a Samsung Flip Pro for work and we are just wondering how Miro works with this device. I have seen relative topics that don’t really state whether or not it works. Would you be able to share any information on this?https://www.samsung.com/uk/business/smart-signage/interactive-display/flip-pro-wm85b-interactive-display-85-inch-lh85wmbwlgcxen/This is the device we are looking at getting.Thank you,Luke
Purple screen when sharing Miro board via zoom or teams
In the last week (Early April 2023) I have had clients say when sharing a Miro screen via zoom and teams and moving across the Miro board it goes purple for them. Is anyone else having this issue as I am trying to narrow down the root causeIt is an issue on Zoom and Teams I am on a M1 Mac, 2021 high specs. It only happens when moving across the board ie going from one frame to another. And not every time I have tried turning of Motion and still no joy I have tried rebooting and checking all on latest version I am using the App version of Miro
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