Cannot edit a box, but it isn't locked

  • 6 January 2024
  • 3 replies
  • 31 views

Hi everyone, 

I’m using Miro Free and I was able to edit a box on my board before, but now I’m not - a big STOP sign comes up whenever I try to type / edit it.

The box is not locked - the padlock is open, so I don’t know what to do to resolve this.

Can anyone suggest anything please? 

Thank you for your suggestions.

Eilir


3 replies

Userlevel 7
Badge +6

@Eilir Jones - 

Is it possible there is more than one object in the same space such that what you are clicking on is not actually the unlocked box? Could you post a Loom video or a screenshot showing the behavior?

Kiron

Hi Kiron,

Thank you for your message. 
It is possible I suppose that you are correct, however I’ve only just used the box and nothing else in front or behind it. 
Plus it doesn’t matter where I click in the box, the same 🚫 - this sign, comes up. 
Is it possible that the box is too big with too many characters in it? (It is a big box to be fair!😊). 
Thank you for your reply, all the best to you,

Eilir

Userlevel 7
Badge +6

@Eilir Jones -

This does not sound like normal Miro behavior - can you try it using a different access method (e.g. desktop app, incognito browser session) and see if you still are getting the same results?

Kiron

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