Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,758 Topics
  • 22,792 Replies

6758 Topics

Rob Curtis
Rob CurtisBeginner
asked in Ask The Community

Performance issues when collaborating with ~50 people

Hello!We are using Miro for PI (program increment) planning every couple of months.  We have everything inside one board and typically 2500-3500 objects in total in the board.  50 - 60 people are part of the planning.For most of us, Miro works “ok” but 10-20% of people are experiencing performance issues, which obviously hinder the user experience and has got me thinking about alternatives:parts of the board loading slowly slow navigation around the board owing to performance general slowness / lags when compared to using a smaller board with less people collaboratingFrom the little testing I have done, it seems that running Miro on Chrome is most efficient and even better than using the Miro app, especially assuming that a Google Meet is ongoing in Chrome.  This article - https://help.miro.com/hc/en-us/articles/360013588560-Tips-to-improve-board-performance - had some general tips, a couple of which I can perhaps try, but nothing that specific about browser recommendations in relation

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Rob Curtis
2 years ago
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Sagar BiswasBeginner
asked in Ask The Community

How do I add a line between a rectangle which is linked to the rectangle?

I want to create a line between the rectangle. I want the line to be a part of the rectangle so when i move the rectangle, the line also moves with it. Anyone knows how to do this? Thanks.

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S
2 years ago
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Bengi KorayNew Here
asked in Ask The Community

doesn't miro link

doesn’t open. this link very important. this link was a work I did in my ux research training. I cannot do it again. how can i reach my work in this link

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Robert Johnson
2 years ago
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Media PartnerBeginner
asked in Ask The Community

Удаляются слова

Здравствуйте!Прошу прощения, если не по адресу.В последнее время выявил проблему, что на карте произвольно удаляются словаПодскажите, в чем может быть причина?

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M
2 years ago
Mishal
MishalGroup Leader
asked in Ask The Community

Is it possible to create the Use Template button on a google site?

I want to be able to create a page a google sites similar to the one on Miroverse that I can share internally within my organisation. To be able to do that I was wondering if it is possible to create the use template button on a google site.Any advice is appreciated!

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Mishal
2 years ago
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TatianaGKNew Here
asked in Ask The Community

Googe Image Search

Hello all!Does anyone know when Google Image Search will be available again? How long do we have to wait, it was such a useful feature to import pictures quickly onto the board. Need it badly..

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Robert Johnson
1 year ago
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Christoph KoenningerNew Here
posted in Ask The Community

Duplicate content automatically

Hi,can I duplicate created content automatically to another part in the Miro Board? For example, if I write something in frame 1, can it be duplicated automatically to frame 5? This would be very helpful and save time. Otherwise I have to copy the content manually.Thanks Christoph

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K
2 years ago
Y
YudNew Here
asked in Ask The Community

The text in squares disappears if I do not zooming

I have a relatively large board and in some of the squares the text does not appear unless I zoom in and get really close. It really bothers me to work. Have any of you encountered such a problem and have a solution? I would be very grateful for your help.

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S
2 years ago
D
DaveMBeginner
asked in Ask The Community

Board Freezes on Desktop. Not in Browser.

I’m having an issue where a board we use freezes as soon as I try to zoom. This only happens when using the Miro desktop. It works fine in-browser.It’s also only this one board. Even when that board freezes I can still open other boards and use them fine.The board is very image heavy, but so are the others. We use Miro for design projects and post lots of high resolution imagery.

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J
2 years ago
Mishal
MishalGroup Leader
asked in Ask The Community

Pictures not loading on Miro

Certain pictures are no longer loading. Has anybody faced this before? 

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Robert Johnson
1 year ago
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Julian Vincent MuellerBeginner
asked in Ask The Community

Grouping board with symbols and locking them

If I use symbols on my kanban board and I add cards, the symbols do not stay where they are supposed to stay even if I lock them. I already tried using a frame but that doens’t help either.

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Robert Johnson
2 years ago
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Jacques VellemanNew Here
posted in Ask The Community

Lost my work without being able to sync it - please help urgently

I lost all my work I did on the Miro App which I download to my Apple Mac. I am working from an area with bad internet connectivity and I could thus not work in the cloud. I though working on the app downloaded on my harddrive would be the way to do it.After a few hours of develop the workflow of my new online programme it all disappeared. No syncing took place due to bad internet connectivity and now I cannot see my work anymore. Just a blank miro board. I have 2 questions;How can I retrieve my work? How can I ensure that this does not happend again?  

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F
1 year ago
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Charles FriedoBeginner
asked in Ask The Community

What type of visualization is best to create in miro?

Hi, I built a visualization about "Top 5 countries with positive and negative change in road traffic death (rate per 100,000) between 2000 & 2019 based on data from WHO.   I am polishing my skills by creating simple and advance visualizations like this one in short time and without any programming skill using visualization tool.My question is there a way to create like this or more advance visualization in miro.Thanks.

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Helena Brandist
Mironeer
2 years ago
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Stanson ConellieBeginner
asked in Ask The Community

Lasso bug?

When I try to use the lasso feature, it would cause the board to be unresponsive and stuck at the lasso feature. Restarting the board undo the crash, however I can’t use the lasso feature at all. Is there any solution to this problem? The lasso bug occured on all methods used to open the board:Using google chrome Windows 10 Using miro app Windows 10 Using miro app Ipad pro (2018) IOS 14.6  

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S
2 years ago
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Gavin CarterNew Here
asked in Ask The Community

Editable Board Limit

Hi, I'm signed up on the free plan and have created one board that is editable.  When I try to create another it locks the first board and says I’ve used my editable board limit.  I thought I could edit three boards under the free plan.  Has anyone else has this happen to them and does anyone know how to fix it?Gavin :)

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Kiron Bondale
2 years ago
E
ewanBeginner
posted in Ask The Community

Gantt Chart Tutorial

Where can I find a tutorial on how to build a Gantt Chart in Miro? Thanks in advacen, Ewan

4
S
10 months ago
M
MarkOutBeginner
asked in Ask The Community

Copy from table cells to create stickies?

I have a number of tables on a Board with cells containing text (groups have summarised their key issues in text)I now want to turn those cells into stickies. Ideally I would like to select a group of cells and then copy and create a batch of stickies from those cells. However all this does is copy the section of the table and then paste the cells. I have tried to copy from the table to a spreadsheet so I can then do the bulk sticky creation in the reverse direction. But I do not appear to be able to copy out of MIRO.Suggestions - Am I missing something?

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Kiron Bondale
1 year ago
M
MilnBeginner
asked in Ask The Community

Becoming Admin for my account/team on free plan

I’m trying to change admin for my team on my free account from a previous staff member to myself. I expect it’s why I’m also having trouble changing ownership of boards through the sharing settings, which don’t show up the drop down option to change to ‘owner’. Appreciate you’re help on this :)

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M
2 years ago
O
Olivia L DaoustNew Here
posted in Ask The Community

Images not loading until they are moved again

For some reason, some of the images i’ve uploaded sometimes don’t appear when the board is reloaded until I move them. It’s not a time issue of the images taking too long to load. Also if an image doesn’t load it is for all users, not just myself.Has anyone ever had this issue? Is any way to fix it on my side or is it a bug with Miro.

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Cody Lambert
2 years ago
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Cecilia NordénBeginner
posted in Ask The Community

Exporting images from frames are not accurate

I am creating pictures in Miro to use in a film. It is animated and stuff needs to appear on each new frame. I have created the whole picture, and then I duplicate that frame and remove stuff in the other frames. When I export the frames as images (I have tried both jpg and PDF) the exported images are not accurate. Some pixels are missing to the right in one image, at the top at another, resulting in that you get sea sick from watching the pictures in a movie. What is wrong? I am using a fixed ratio 16:9 on my frames. I really need to get this done. Anyone having any idea of what’s going on?

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M
2 years ago
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Sshivam TrivediNew Here
asked in Ask The Community

Snapping

Is there a way to switch off snapping while adding a line close to an image. The line usually snaps to one of the edges of the image nearby and then the ends cannot be moved. You have to hit and try again to create the line so it doesn’t snaps. It can be frustrating sometimes.Regards,Sshivam

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Robert Johnson
27 days ago
Michael Dunlop
Michael DunlopContributor
asked in Ask The Community

tracking guest editors

HiThe info button on objects tells you who created and edited the object. Where that was by a guest editor it just displays “guest”. I’m happy with this. But our privacy office would like to know if there is any tracking of the ip numbers or otherwise of guest editors and their contributions.  CheersMike

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Michael Dunlop
2 years ago
G
GeoffMartinNew Here
asked in Ask The Community

Text "animation": appear/disappear or fade-in/fade/out

Hi,Advance apologies if this is a basic question, but:When using PPT, I fade in my text, bullet-by-bullet to keep my audience from reading ahead.I’m trying to figure out how to do something similar in MIRO, but it appears that it’s not possible. Am I missing something?I’d rather not fake this bymaking multiple frames with incremental bullets or making multiple frames as a method of vertical scrollingOne suggestion I’ve seen is to use Cards, and zooming in - but this has two problems:all text gets revealed at once there seems to be a limit to the number of lines / text on a card.Thanks!-geoff

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A
7 months ago
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IvanPsyActive Contributor
asked in Ask The Community

Converting an already existing account to an educational plan: is it possible?

Greetings,I have a personal account (still a free plan), so I have subscribed with my own email address.Now I work as an educator for a Company eligible of the Education Plan, and have an email of that Company.Can I convert my existing plan to the educational one, so that I keep my existing board? How?Do I have to change the email address of the account before applying?Thank you!

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I
2 years ago
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CarlzzNew Here
asked in Ask The Community

How to open a specific tab from sheets

I’ve integrated sheets into my Miro board, which is great. However I’d like for it to open on a specific tab. I can’t seem to do this. It just stays on the first tab in the doc.Any idea how I can open a specific tab?Thanks in advance. 

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2 years ago
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