Ask the Community

Some years ago, we started using MIRO within our company, and several teams created their own spaces. Unfortunately, the admins in those teams left the company some time ago. I want to delete those teams and the boards they created to reduce waste in our navigation and get rid of outdated information. Would it be possible for you to grant me admin access to those teams?

Hello! Tell me the name of the tool with which you can make an interactive prototype. Is it only in the paid version?

Does Miro have RSS feeds for the developer changelog? https://developers.miro.com/changelog

Have been trying to add confluence links and keep getting “Oops something went wrong”Its not the cookies - google drive works fine. The issue is that it does not give the option to sign into confluence. 

Hi - I'm trying to ensure we fully understand the limitations of teachers enrolling in the Miro Education plan.From what I've read here, it looks like any teacher can sign up, and they can add up to 100 members for their team.  On top of this it also looks like there can be many teams within an organization.  Given these two options, as a K-12 school can you please clarify if the school limited to 100 members total, or is each teacher limited to 100 members?  For example, if I had two teachers from Havergal College sign up, there could be 200 members from Havergal College in total? Thanks for clarifying. Sam

Frequently - My frames will organize themselves as if ‘Organize Frames’ was selected - even when it is not. This is terrible - especially with boards with hundreds of frames that then need to be manually re-ordered. 

Hi! I’d like to create a Master board with a load of modular template content. Then I’d like to create other boards that can grab the modular content from the Master board. Then when the Master content is updated it propagates to the other boards. Is this possible? I’ve probably described this very badly :-D

Dear Miro Community & Team,I am currently using the free trial of Miro and have registered my card for annual payment. However, I cannot find any receipt or subscription-related details anywhere in my account, which is quite confusing.Therefore, I would like to cancel my subscription and remove payment details to ensure it doesn’t transition to a paid plan after the trial period. I kindly request your assistance in canceling all payment-related details and subscriptions linked to my account.I would greatly appreciate your prompt help in resolving this matter.Thank you very much!P.S. Miro is such a wonderful product, but why make cancellation this hard and tricky. There is higher probability of building customer trust and return if you make this process simpler. 

Good afternoon, I have problems with payment. I sent links for the boards to different people that are not in my team (I needed them on these boards) and now I have t pay for all those people, even though they didn`t take part in creating or changing. I deleted all the people, but how can I change the payment now, because I have to pay almost 30 dollars instead of 10? 

For enterprise organizations and departments with large project portfolios, Miro’s constraint on not allowing folders and sub-folders within Spaces and/or longer Board name lengths is a problem that needs to be solved.  Barring having a mile long list of spaces for a given team/department, not having the capability to create program named folders or project named sub-folders in spaces, leads to trying to incorporate a program and project name prefix into every associated board asset, however, due to the board name length constraint this can’t be accommodated.  This is a critical feature as available in Mural’s platform that is a disappointing realization after migrating to Miro.

When users from our domain sign up for Miro, they’re prompted to request to join our team (which we have set as an option), however when we get the email about the request, and click the “Open invitation settings” link, we get a 404 error in the admin console of Miro. We are currently on the free plan in case that has an impact.

エデュケーションプランに加入したく申請を考えています。教育機関のメールアドレスがないため、個人のメールアドレスでの利用になります。入金証明書など所属の証明は行えるのですが、どこから申請できるのかがわかりません。ご教示いただけますと幸いです。

Hello community,I wonder whether anyone can help.I started my work with a board and discovered the great Tables (beta) features. I created several tables directly on the board and populated them with quite a lot of data. I am using multiple views of the tables as well as the individual table items cards throughout the board in different contexts. The fact that the data is synced is blessing! After I have completed the work, only then I learned of the spaces feature of Miro 🤦🏻I would like to use to use it structure my work. What I struggle with is to make the existing tables appear in the space. There, only the board (which includes the tables) is visible. I haven’t found a way of getting the tables themselves from the board to the space. And I can’t simply recreate them because of the many existing instances of the data on the board (views/cards). Many hours of my work would be lost.

What are the applications do you use - at home or at work.Post three and explain why you use the particular applications. 1 Application per post.2 Comment on other contributors applications 

Hi there!I have never had this problem before, but today the fonts are not exporting from Miro to PDF. Does anyone know how to fix this? I already installed the used fonts, but it's still not working.Thanks, Niels.

Hi Miro support,I have an really disappointing bug regarding the order of frames. I did ask the community without success. Please read this thread: https://community.miro.com/ask-the-community-45/order-of-frames-reorganizes-itself-automatically-18763?tid=18763&fid=45The link to this threasd at the end of the conversation shows that the bug appeared a long time ago posted by other users and it seams not to be solved.https://community.miro.com/ask-the-community-45/resolved-frames-randomly-change-order-in-presentation-mode-12115Could you please give me a hand?Thx a lot, bestSimon

HiI am a fan of the Tables function, especially when using the the linked Tables copies for different views by use of the filter function for the respective copies (e.g. used to get an overview of tasks per different projects, based on one data table source).Unfortunately, the filters do not seem to be stored as created, instead they revert to one option for all parameters (either “and” or “or”) after closing and reopening the board. This causes time waste every time I open the document (daily), since I have to fix it to get the intended overview.Please let me know if there is a feature to save the filter? If not, I wish this could be part of a future feature.BR Vibeke.

Hello, Miro Community users.I invited A, B, C, and D to a team and created a space called Test in that team, and set it so that only A, B, and C can see it.I created a test-ABC board in that Test space, and if there is a link, D can see it.Can't the board inherit the permissions of the space so that only A, B, and C can see it?

Hi, a newbie question - in the timeline view of a table, can we change the start of Quarter 1 to April to align with our fiscal year?Thank you!

Hello! I was wondering, where did my pen go? I svear, I looked everywhere, on a toolbar, in the settings - it is non-existent. It is crucial for my lessons - so it is a bit frustrating. What can I do to find it? 

With font defaulting to 14pt, my screenshots are dragging in too big. What about a setting to default to 50%? Thanks!

Help. This new update to a bunch of visuals is really messing with my formatting. Stickies no longer have shadows, widgets are different, colors are different, etc. I have things sorted on my boards very visually, and this new update is kind of freaking me out. Totally messing with my organization and workflow. Is there a way to go back to the prior visual formatting? Help. 

I use Miro to build lesson plans and documents for my classes. For the last 8 years I have used a specific color palette from the color picker. With the update to the color picker ALL of the documents, posters, and lesson plans have had their colors changed. While I could go individually change the color using the provided hex codes, that’s 100s of color changes. Is there any way to change ALL of a specific color to the old one? For example, is it possible to change all the new light blue back to purple at once on a board? Color coding is a key part of my organization and for my students, having all the colors change is very problematic. Thanks for any help!

I have created a very complex table on my board. After I used the “Show/hide columns” function to hide columns, I wanted to share it via a link using “Copy focus link mode”.When I called up the generated link via a new tab as a test, this table “with hidden columns” was displayed as white, without content and without a table header. Only focus mode was activated.When I then went back to my board (other tab), the table was suddenly gone, at least the content. Once the original and also the copied version, which I had previously created to hide the table columns.Why copied, because columns are suddenly placed at the end of the table after you have hidden them and are no longer displayed in the same place as they were previously hidden.Unfortunately, the table is no longer loaded on the board. Now it is displayed to me:No idea how this can be fixed, maybe someone from the miro team has an idea? 

I am trying to prepare an Estimation on my Miro board. I have added Jira tickets that need to be estimated, they are within the boundaries of the Estimation area but when I go to pick the board and choose the correct one (or any for that matter), I get the error message that Story points not set up for this board. I made sure that ticket that is chosen is the one that is ready for estimation and it is Story. I have then tried that for other tickets for other boards and always get the same error. Any idea what am I doing wrong or what needs to change. We have previously used Planning Poker on Jira.