Ask the community

Not sure how to do something in Miro? Ask your peers here.

  • 5,524 Topics
  • 19,270 Replies

5524 Topics

G
Ginger PearsonNew Here
asked in Ask the community

How to restore a team member I accidentally deleted

I accidentally deleted a team member from my team and I need to know how to add them back.   Thanks for your help!

4
Michael Sohn
2 years ago
Leon Böhmer-Bärtels
Leon Böhmer-BärtelsBeginner
posted in Ask the community

Is there any way to edit the sections of custom templates?

Is there any way to edit the sections of custom templates? I would like to organize my templates and edit or extend the sections (personal & shared) of custom templates. Is there a useful function for this?

6
Leon Böhmer-Bärtels
2 years ago
J
JessNew Here
asked in Ask the community

Why can't I see a board I created in the Desktop app online?

I created a project and a board using the Desktop app, but I cannot see it through the online interface. Actually, this seems to work both ways - I also can’t see a project/board I created online through the Desktop app. How can I see all my projects in both places?

3
Kiron Bondale
2 years ago
A
AngelaMBeginner
asked in Ask the community

Can't seem to find a way for guests to not be 'Explorers' but use their name instead

Is this possible? I have the enterprise account. The sharing with a link feature only allows them to enter with a generic name.

3
Kiron Bondale
2 years ago
T
Thomas Cherian ThomasBeginner
posted in Ask the community

Issue with rendering Invision & Zeplin using webpage capture

Hi Team   I am having trouble when I need to render a page form Invision or Zeplin that requires authentication.   Is there a way to provide authentication similar to Jira.   regards

3
T
2 years ago
P
Peter LFNew Here
asked in Ask the community

Editing Microsoft word documents in Miro

Hi, As I write up my thesis, I have real difficulty reading it in work.  I am wondering if there is a way of editing it in MIro, so I can write comments, move text - write ideas in comments boxes and zoom in and out as I try and refine the chapter. I have tried pulling the chapter into Miro, but can’t separate the pages.  Also tried pulling in text, but again this is a little limited and doesn’t preserve the word document. Does anyone know if this is possible, and if there is a slick way to do this?  Thanks for your help Pete

1
Marina
Mironeer
2 years ago
B
BsabolekBeginner
asked in Ask the community

Mysterious blue icon?

Hi all,  I have just logged into Miro today and noticed a new blue icon with three lines going down the middle.  Does anyone know what this is? or what it does?  Just curious!   

5
Marina
Mironeer
2 years ago
Amanda Fenton
Amanda FentonNew Here
asked in Ask the community

Guest editors weren't able to access via link

Hi everyone I have the consultant plan and was hosting a session today with a group and I used the “public link to board” to create the link for the them all to access as Anonymous Guest Editors. A number of them said they could not access the board: they said when they clicked the link the only option it gave them was to create an account. I’m so puzzled as the majority of the rest of the group, using the exact same link, were able to get on just fine. And it wasn’t just one person having the problem - it was several, and they all said the same thing. Alas I wasn’t able to ask them to take a screenshot to show me.  This is the first time I’ve encountered this and I couldn’t find anything to help them troubleshoot it, and didn’t want them to have to set up an account to be able to access it during our session!  I’d love to know what to do in the future if this happens, or how to avoid it in the first place. It’s really important for the kinds of sessions I host that people can simpl

2
Amanda Fenton
2 years ago
N
Nuno GentilNew Here
asked in Ask the community

How to insert animated content in Miro?

Dear All, I want to insert a Power Point Slide with animation in Miro Board to present in a meeting. Could you please be so kind to give me some tips about it? Thank you so much in advance. Keep safe! Kind regards, Nuno Gentil

2
N
2 years ago
E
Eduardo MercovichBeginner
posted in Ask the community

Link to search

Dear all. I searched but can't find (if there exists) the answer to this: is it possible to link to a search?   A link to a search could help highlight some objects in the canvas. It's like a link, but with multiple (and dynamic, since I can create a link and someone after add other objects that appears into that search results) destinies. Thanks a lot for your time and attention... :)

6
E
2 years ago
C
Christoph LützNew Here
asked in Ask the community

Issue duplication board

I created a rather large board for two workshops. When I try to to duplicate it, a message on the top of the screen pops up saying “sorry, something went wrong”. Any idea why this is happening? I tried logging out and back in and all different variations of duplication. Still no luck. Copy pasting it onto a new board doesn’t work because, as other users have reported, there are hundreds of items locked and I can’t bundle unlock them - and so they won't get copied...

2
C
2 years ago
J
Jim ButzNew Here
posted in Ask the community

Can I link Project Insight(PI) to Miro?

We use Project Insight as a PM tool along with Miro.  We will use Miro to manage one development section of the project and was wondering if I can link Project Insight to the Miro project.  I did not see a reference to PI in the Miro integrations.

1
Marina
Mironeer
2 years ago
J
JONMNew Here
asked in Ask the community

Can you video chat/screen share with guests who aren't users?

I’m trying to find my way around Miro to analyse if this is a good tool to adopt for real-time remote presentations to clients. In this case, can I create my workshop board and share the link with the client so they can view only that board? And if they can, will they be able to access video/screenshare option so I can conduct the workshop live online without being one of my team members/users?

2
J
2 years ago
J
JaneCoNew Here
posted in Ask the community

Need to talk to experienced consultant about sharing

I run workshops and have been using Miro - I am struggling sharing boards with Client participants and would like to engage an experienced user to talk me through sharing and making it easy. I am happy to pay for it - need help asap. I am working with a consultant plan.

1
Isman Tanuri
2 years ago
S
SteveNew Here
asked in Ask the community

How to start fullscreen Presentation Mode?

I’m trying to use presentation mode. The frames are there but they are viewing all the frames instead of a slideshow view. Do I still ‘invite-view only’ ? What if they already are an editor on that board? I even tried screen share and they said they can see the beginning of the next slide (does that mean I made the frames to big? what size should the frames be? frustrated  

3
Kiron Bondale
2 years ago
F
Felipe MNew Here
asked in Ask the community

Go back in time to activity log

Is there a way to back to a previous point in time in the activity log? When I closed my last session a large branch of the mind map I made was deleted, I see where it happened in the activity log, but is there a way to get back to the point where that happened?

1
Kiron Bondale
2 years ago
G
GermánNew Here
asked in Ask the community

Can I invite many people as i wish to my boards if i subscribe as Consultant?

Hi, I already can invite as many people I wish with the free plan but only I can edit 3 boards. So i would like to subscribe to Consultant to have more than 3 boards but i would like to be sure that i can invite many people as with the free (even if they cannot use the pay features). Regards, Germán.

1
Kiron Bondale
2 years ago
B
barrykrishBeginner
asked in Ask the community

Edit Google Slides from Miro

I have integrated my google drive with Miro, and I’m now able to search and add google docs, sheets, and slides directly into my miro board. However, when I click on the edit button, I get an error message that reads: Why is this happening? How do I get to edit my files from within Miro?

3
Marina
Mironeer
2 years ago
N
Nicolas NadeauNew Here
asked in Ask the community

Slow load time for images

Hi all,   I am having some issues with load time in my Miro board. Even with 3 users, certain images seem to be loading perpetually, while others are very slow to materialize. I have a good internet connection.  What is causing this? Too many elements? Too many frames?   

2
Michael Sohn
2 years ago
H
HeatherLNew Here
asked in Ask the community

Giving licensed Miro users on another team users access to my boards

Our company has several pockets of licensed Miro users established as separate teams. I can’t figure out how to provide access to my board for people outside of my team without using a public link. (I don’t want to use public links.) Miro prompt me to add these already licensed people as additional licensed users on my team. This makes no sense and is really annoying. Can anyone help?  

1
Kiron Bondale
2 years ago
J
jennaNew Here
asked in Ask the community

Voting Access

Hi all,  I have a new Miro board, and have enabled the voting plugin with 5 votes per person, however when i share my board with other users, they don't see the voting session i set up… is there something im doing wrong?  Shouldnt users just be able to click the link to the board and start voting (even as guests?)?  PLease let me know if you have tips/tricks.  Thanks!  Jenna 

2
M
2 years ago
Steve Appling
Steve ApplingBeginner
asked in Ask the community

How do I configure the "Browser Tabs" item from the Wireframes app?

Using the Wireframes app, I can add an item called “Browser Tabs”.  I can double click on it and edit the text to define a set of tabs, but I can’t figure out how to specify which tab is selected.  It always shows the first tab as selected.  When trying to show the different content that would show on different tabs, I would like to be able to select another one.  Is there some way to do this?

2
Steve Appling
2 years ago
M
Martyn HendersonNew Here
asked in Ask the community

Allow access for existing account holders (external domain)

Hi, We’re running a POC on Miro and would like to understand how we can achieve the following; One of our third-part developer companies already have a Miro account  We would like them to access our instance / Teams / Boards, using their own account/sign in without having to burn our own licences Is this achievable? Thanks in advance Martyn  

2
M
2 years ago
T
Thomas EllisonNew Here
posted in Ask the community

Is there a way to link a file in the saved folder without putting to on the board?

I uploaded a file to the ‘saved folder’. It seems that I can only link the file if its on the board.  Is there a way to link a file in the saved folder without putting to on the board? And if so, how? More detail: Im using this board as a production/workflow.  So I would like to add proposals to each box. It would be a lot of proposals sitting on the board that I think are unnecessary if I can link to them in the saved folder. 

1
Anton Telitsyn
2 years ago
V
vlhtBeginner
posted in Ask the community

Video integration from Instagram

Hi, When I copy-past video from instagram to miro, and open it in miro, video not fit the popup player window, so I see only the upper part of a video. Can I manage the size if this thing somwhere in settings? 

1
Marina
Mironeer
2 years ago
Terms & Conditions