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  • 27,522 Replies

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8198 Topics
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Miles WestNew Here
asked in Ask The Community
Switching from "Free" to Enterprise

I created a board in the Free version. Now I've been added to our paid Enterprise version (full license). How do I open the board I started in the paid version of Miro? It's currently says "view only" in the Free instance. Can not download it either.

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Kiron Bondale
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Rebecca MeldrumNew Here
asked in Ask The Community
Miro Android App: Install From Website

Is it possible to install the android miro app directly from the website? Not playstore. I'd like to install it on a Kindle Fire as the kids really enjoy using it for school work.

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Robert Johnson
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Carpentryplex siteNew Here
posted in Ask The Community
Highlight part of a flow chart based on tags or first shape

Highlight part of a flow chart based on tags or first shape,

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PaigeNew Here
posted in Ask The Community
How to see shared boards via public link on Miro 'Home'

We have a small company of about 50 people. Only a few of us need to have a paid team membership as we administrate for the entire company. We regularly share board access with other employees who are NOT team members since they only need to occasionally access them. What I’m wondering is how to enable them to see these boards specifically shared with them on their Miro ‘home’ page. If we star the board, it will always show up in that category but is there another way? otherwise they end up having to find the public link in an email every time to get into the board. We are on a team membership. Would upgrading to business change any of the ways guests within the company access our boards? Thanks for your help!

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Hanno SchmidtNew Here
posted in Ask The Community
Table automatically count up

Hi, is there a way to automatically count up content in rows in Miro, like it is in excel? For example I want to create a schedule with weeks in the first row. Do I have to manually enter all weeks from 1 to 52 or is there a short way that Miro fills in the rows automatically? Thanks, Best regards, Hanno

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Kiron Bondale
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Mohamad AkhterNew Here
posted in Ask The Community
Access revoked - from the miro apple app

Hey - so i use miro with my personal account. I am able to access my board using the chrome browser from my laptop. But when i access the same board from my miro apple app - i keep on getting the error “Access revoked - sharing settings for this board have changed”. Steps: login to miro apple app - works fine. i see the only board that i have under that account. i click on it and get the mentioned error. This was working fine a week back. What can i do different?

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Lei YinNew Here
posted in Ask The Community
Lost board needs to be recovered

Hello there, I'm emailing about a board which has been deleted. When I created this board with my partner [EMAIL HIDDEN TO PROTECT PRIVACY] it was accidentally put into her university team and I think the administrator must have deleted it thinking it was useless, this course has now ended so we have no way to contact the administrator anymore, but it's actually crucial to our personal project unrelated to that group. So I'm hoping if you can please take a look at restoring it, my partner has also tried to contact about this. the Board name isYoung Makers Academy boardOwned by biyaomu. Last updated at 10:57PM It’s been shared with me Link is: https://miro.com/app/board/o9J_kngWPO0= Is there anything you can do?

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Robert Johnson
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Krista LikarNew Here
posted in Ask The Community
interactive table

Hi! I am wondering it if is possible to create an open/close action button of a column in a table? For example, by clicking on a button a “hidden” column would open and reveal extra content from the table. Thank you! Krista

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Kiron Bondale
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Jessica ChangBeginner
asked in Ask The Community
How do you animate?

How was the animation done in the intro video (see 2:20) https://vimeo.com/318988801

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Robert Johnson
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Howard ShawNew Here
asked in Ask The Community
Can you make tables as a shape/template within a grid?

I am trying to make a custom shape that would be easiest using a table/grid, but when I try to add it to another grid I get a message that this widget isn’t supported. I made this template using both shapes and tables. The table version is much nicer to work with, but I can’t use it in a grid which is annoying, and the shape option is a little tedious to work with. I also found this in a template in Miroverse, but can’t figure out for the life of me how it was created. where a context edit menu lets you add rows and columns, but not delete them, nor merge cells. I’m guessing the shape method is my best bet for now, but was curious if any other ideas were out there. thanks!

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Robert Johnson
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ShavikaNew Here
asked in Ask The Community
How to drag and drop images from VS Code to Miro board

Hi all ! A very Happy New Year 2022 ! I am working on Visual Studio Code and I want to drag and drop images from VS code to Miro board but I am not able to do so. Does anyone have an idea how can I transfer images from VS code to Miro board ?

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Robert Johnson
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Mprins Creative DesignNew Here
posted in Ask The Community
Payment transaction has failed

Hi Miro (community), I want to upgrade to Consultant plan with a credit card but it won’t work at this time. Is there something I can try to make it work? First time it says “Sorry, your payment transaction has failed” and the second time it’s ‘Customer create failed’ Thanks in advance, Menno Prins

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Robert Johnson
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Leena MarkietBeginner
asked in Ask The Community
Embed - function with education licence

Hi there I tried embed a board to Howspace, but it dind’t work even i followed Miro’s guidelines. I was wondering now can i even do it with the education license?

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Robert Johnson
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Greena KimNew Here
asked in Ask The Community
Wrong team upgrade subscription / How to move my subscription to another team

Hi, I have a little problem with my upgrade plan. Accidentally I upgraded the wrong team that I’ve never know and I couldn’t find any options to transfer my upgrade to another team. What I wanted to do is use the plan in my team and protect my team board from anonymous people. but now my coworkers and I are in the random team and I paid 11 seats for that team. Any help would be appreciated.

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Robert Johnson
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MelindaNew Here
posted in Ask The Community
Can't type in board?

New to Miro - Hello, I created a board but can’t type in it anymore - neither to edit stickies or text previously added by me, nor when I try and add new stickies - there just seems to be no option to change the text or type something new. this also happens when I create a new board - I can’t seem to type, nothing happens when I click in the space/on the sticky. I’m using Miro in Chrome, on my MacBook, and have just joined the lowest paid option (for three team members). Please help! TIA

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Kiron Bondale
Digital Shamans
Digital ShamansBeginner
asked in Ask The Community
Losing selection when undo

Hi there. Classic situation… I click to select multiple nodes. By accident I moved them. I can’t undo it, without losing selection. I hope there is functionality I simply don’t know about rather than Miro not being developed well enough in that regard. Cheers, DS

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Jaclyn FridlyandNew Here
posted in Ask The Community
Edit stickies capture

I’m using Miro on my desktop and I just inserted an image using Stickies Capture. The writing was converted into text onto a sticky, but I can’t edit it even though it’s unlocked. How can I edit the text?

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Roy
RoyNew Here
posted in Ask The Community
Right-Click and the Pop Menu

Question. How can I prevent the (mouse user) right-click activated menu from appearing while utilizing the enhanced, and improved - super innovative right-click navigation? Vent. As a regular Miro user and fan, I get using the spacebar and left-click drags and “V” to switch to the hand, however, when your regular users promote and leverage the whiteboard collaborative tool in their dealings with clients and partners who don’t use Miro on a day-to-day - it’s starting to get absolutely annoying, agitating, and we, not Miro employees, must ensure we have something similar to a “Miro Tech or SME” in our organization and then subsequently must block valuable time with the client in workshopping activities so that we provide a familiarization 101, and now a 201 and upper-level courses because of the bugginess and frequent updates. I am a huge fan of additional capabilities, but changing things like the left-click navigation to right is like having people ride a backward bicycle; where the ha

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Robert Johnson
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Upo1New Here
posted in Ask The Community
Issues with resoultion when Screen Sharing in WebEx with 50 participants on Miro Board and in WebEx

Hi, I’ve had issues presenting my Miro Board (Browser, Chrome) in a conference with 50 participants. The resolution of the board on the shared screen window in WebEx was very blurry. It didn’t happen with other sites or documents that have been shared. I would like to know what I can do in order to avoid this issue for further meetings in bigger groups when: working on the miro board sharing the miro board in a WebEx meeting Thanks in advance. Best regards,Robert

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Robert Johnson
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Jenn_OptimizelyNew Here
asked in Ask The Community
How to merge 2 Miro accounts?

Hi all! My company has 2 subsidiaries: A and B and both companies own Miro team accounts. Now I’m looking for a way to merge them together, particularly A to B. Can you help me with it? Thank you!

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Philip S.New Here
asked in Ask The Community
How to give away a Miro board template?

Hello everyone! I’m a total noob to Miro. And I have a question, please. If I create a Miro board, how I can give away a Miro template as part of my product or program without having to share it with or duplicate it for each person manually? Can I even do that? :) Thanks so much! Philip

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Jesca BardneyNew Here
posted in Ask The Community
Mind Map spacing issues

Hi all, My spacing is way too wide on my mind map. When I try to manually resize, it auto-corrects itself to where it was before. I am not sure how to make the spacing smaller. Any ideas? TIA The desired spacing option What I have now

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tonyaNew Here
asked in Ask The Community
emailed Highlights

I got an email Highlights from a meeting which showed all my team members had edited the board on that day - does this mean that they had all logged on for this meeting on that day ?

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Robert Johnson
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mjrobinsonBeginner
posted in Ask The Community
Cannot add text in Grid

Hi, I have added Grid to my board following the guidance https://help.miro.com/hc/en-us/articles/360011986519-Grids Working with text To add the text, you need to double-click the cell and start typing. You can change the size, color, and position of the text. You can also create a bulleted list by clicking the button Add list. But cannot add text to a cell. When I double click, it zooms in but will not place text. Have buttons for formatting the text, but no Add List button. Driving me insane, must be doing something really stupid….. help much appreciated.

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Dave Verduyn
Dave VerduynBeginner
posted in Ask The Community
GIF needed for a newsletter

Does anyone out there have a GIF that shows a Miro meeting “in action” with several participants/cursors moving around? (I want to include a 2-5 second GIF image in a short newsletter introducing Miro … I will verbally explain the software but it is always cool to have a GIF added … you know, “a picture is worth a thousand words”. Thanks in advance P.S. I do not want to insert a video, that causes other problems but a GIF works very well. Thanks in advance if you know where there may be one I can “borrow”)

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Dave Verduyn
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