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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 8,194 Topics
  • 27,509 Replies

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8189 Topics
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Howard ShawNew Here
asked in Ask The Community
Can you make tables as a shape/template within a grid?

I am trying to make a custom shape that would be easiest using a table/grid, but when I try to add it to another grid I get a message that this widget isn’t supported. I made this template using both shapes and tables. The table version is much nicer to work with, but I can’t use it in a grid which is annoying, and the shape option is a little tedious to work with. I also found this in a template in Miroverse, but can’t figure out for the life of me how it was created. where a context edit menu lets you add rows and columns, but not delete them, nor merge cells. I’m guessing the shape method is my best bet for now, but was curious if any other ideas were out there. thanks!

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Robert Johnson
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ShavikaNew Here
asked in Ask The Community
How to drag and drop images from VS Code to Miro board

Hi all ! A very Happy New Year 2022 ! I am working on Visual Studio Code and I want to drag and drop images from VS code to Miro board but I am not able to do so. Does anyone have an idea how can I transfer images from VS code to Miro board ?

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Robert Johnson
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Mprins Creative DesignNew Here
posted in Ask The Community
Payment transaction has failed

Hi Miro (community), I want to upgrade to Consultant plan with a credit card but it won’t work at this time. Is there something I can try to make it work? First time it says “Sorry, your payment transaction has failed” and the second time it’s ‘Customer create failed’ Thanks in advance, Menno Prins

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Robert Johnson
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Leena MarkietBeginner
asked in Ask The Community
Embed - function with education licence

Hi there I tried embed a board to Howspace, but it dind’t work even i followed Miro’s guidelines. I was wondering now can i even do it with the education license?

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Robert Johnson
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Greena KimNew Here
asked in Ask The Community
Wrong team upgrade subscription / How to move my subscription to another team

Hi, I have a little problem with my upgrade plan. Accidentally I upgraded the wrong team that I’ve never know and I couldn’t find any options to transfer my upgrade to another team. What I wanted to do is use the plan in my team and protect my team board from anonymous people. but now my coworkers and I are in the random team and I paid 11 seats for that team. Any help would be appreciated.

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Robert Johnson
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MelindaNew Here
posted in Ask The Community
Can't type in board?

New to Miro - Hello, I created a board but can’t type in it anymore - neither to edit stickies or text previously added by me, nor when I try and add new stickies - there just seems to be no option to change the text or type something new. this also happens when I create a new board - I can’t seem to type, nothing happens when I click in the space/on the sticky. I’m using Miro in Chrome, on my MacBook, and have just joined the lowest paid option (for three team members). Please help! TIA

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Kiron Bondale
Digital Shamans
Digital ShamansBeginner
asked in Ask The Community
Losing selection when undo

Hi there. Classic situation… I click to select multiple nodes. By accident I moved them. I can’t undo it, without losing selection. I hope there is functionality I simply don’t know about rather than Miro not being developed well enough in that regard. Cheers, DS

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Jaclyn FridlyandNew Here
posted in Ask The Community
Edit stickies capture

I’m using Miro on my desktop and I just inserted an image using Stickies Capture. The writing was converted into text onto a sticky, but I can’t edit it even though it’s unlocked. How can I edit the text?

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Roy
RoyNew Here
posted in Ask The Community
Right-Click and the Pop Menu

Question. How can I prevent the (mouse user) right-click activated menu from appearing while utilizing the enhanced, and improved - super innovative right-click navigation? Vent. As a regular Miro user and fan, I get using the spacebar and left-click drags and “V” to switch to the hand, however, when your regular users promote and leverage the whiteboard collaborative tool in their dealings with clients and partners who don’t use Miro on a day-to-day - it’s starting to get absolutely annoying, agitating, and we, not Miro employees, must ensure we have something similar to a “Miro Tech or SME” in our organization and then subsequently must block valuable time with the client in workshopping activities so that we provide a familiarization 101, and now a 201 and upper-level courses because of the bugginess and frequent updates. I am a huge fan of additional capabilities, but changing things like the left-click navigation to right is like having people ride a backward bicycle; where the ha

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Robert Johnson
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Upo1New Here
posted in Ask The Community
Issues with resoultion when Screen Sharing in WebEx with 50 participants on Miro Board and in WebEx

Hi, I’ve had issues presenting my Miro Board (Browser, Chrome) in a conference with 50 participants. The resolution of the board on the shared screen window in WebEx was very blurry. It didn’t happen with other sites or documents that have been shared. I would like to know what I can do in order to avoid this issue for further meetings in bigger groups when: working on the miro board sharing the miro board in a WebEx meeting Thanks in advance. Best regards,Robert

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Robert Johnson
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Jenn_OptimizelyNew Here
asked in Ask The Community
How to merge 2 Miro accounts?

Hi all! My company has 2 subsidiaries: A and B and both companies own Miro team accounts. Now I’m looking for a way to merge them together, particularly A to B. Can you help me with it? Thank you!

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Philip S.New Here
asked in Ask The Community
How to give away a Miro board template?

Hello everyone! I’m a total noob to Miro. And I have a question, please. If I create a Miro board, how I can give away a Miro template as part of my product or program without having to share it with or duplicate it for each person manually? Can I even do that? :) Thanks so much! Philip

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Jesca BardneyNew Here
posted in Ask The Community
Mind Map spacing issues

Hi all, My spacing is way too wide on my mind map. When I try to manually resize, it auto-corrects itself to where it was before. I am not sure how to make the spacing smaller. Any ideas? TIA The desired spacing option What I have now

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tonyaNew Here
asked in Ask The Community
emailed Highlights

I got an email Highlights from a meeting which showed all my team members had edited the board on that day - does this mean that they had all logged on for this meeting on that day ?

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Robert Johnson
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mjrobinsonBeginner
posted in Ask The Community
Cannot add text in Grid

Hi, I have added Grid to my board following the guidance https://help.miro.com/hc/en-us/articles/360011986519-Grids Working with text To add the text, you need to double-click the cell and start typing. You can change the size, color, and position of the text. You can also create a bulleted list by clicking the button Add list. But cannot add text to a cell. When I double click, it zooms in but will not place text. Have buttons for formatting the text, but no Add List button. Driving me insane, must be doing something really stupid….. help much appreciated.

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Dave Verduyn
Dave VerduynBeginner
posted in Ask The Community
GIF needed for a newsletter

Does anyone out there have a GIF that shows a Miro meeting “in action” with several participants/cursors moving around? (I want to include a 2-5 second GIF image in a short newsletter introducing Miro … I will verbally explain the software but it is always cool to have a GIF added … you know, “a picture is worth a thousand words”. Thanks in advance P.S. I do not want to insert a video, that causes other problems but a GIF works very well. Thanks in advance if you know where there may be one I can “borrow”)

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Dave Verduyn
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Steve MuellerBeginner
posted in Ask The Community
Sheer Product Arrogance: Right Button Changes

Look, this is simple and to the point. I’m a Miro Enterprise customer, and I’m not interested in Miro product management in Russia telling me how much data was analyzed about how “people needed the right-button navigation mode implemented”, or “why it’s a better experience”, or “please tell us how we can do better next time”. That’s all a smokescreen to the sheer arrogance -- and unwillingness to consider why it’s a bad change -- of the change made in navigation mode, because of these simple things to consider: My users -- existing and new -- know the left button for navigation works. Miro makes this change with zero preparation for admins, zero warning that it’s coming, and zero chance for me to retrain my users (assuming I want to). On what planet is this even a rational decision? Suddenly, my team managing Miro has to scramble to help users learn to re-learn the tool? Thanks for adding to my workload. And, not even a simple, “Hey, we’re sorry, we broke your work, and we should have

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Andy777Beginner
posted in Ask The Community
Licensing

We are considering to buy the Team license plan (Enterprise plan is not needed and we think the features coming out of Teams plan should be more than enough for our online collaboration meetings). We are a team around 50 users. Not all of the 50 users will need and use Miro to the extent of a facilitator. So there will be a set of power users (around 30) - user who will use most of the paid features, and the remaining will be mostly participants on Miro workshops / meetings. So, for cost effectiveness, if we choose to buy the Team plan only for 30 users, and the remaining 20 being on the free plan, how would it work? Would the 20 (those on free plan) users be able to join as participants on the workshops organised say by one of the set of power users (those on a paid Team plan) and still be able to use Miro’s features? What will be available for use for these participants when interacting on the canvas/boards? What will not be available for use for these participants when interacting o

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Robert Johnson
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BertoNew Here
asked in Ask The Community
Miro not loading

Logged into the app but it’s stuck in a loading animation

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Robert Johnson
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Jules28New Here
posted in Ask The Community
Locked Template - downloaded and not cant remove it

Hi All Happy Christmas…. I am a new user to Miro, and absolutely love it… We use it every day at work for collaborative working. I am part of a community at work on a shared paid for board, and have my free boards too. On one of our free boards I downloaded a template from templates, which had some fabulous monsters in it.. as I liked the temperature objects. However, we chose a different template to work with and now we cant delete the template from our board as it appears to be locked. Any ideas how we can get rid of it. We have all tried to remove it but with no success..

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Kiron Bondale
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llihnrab idamNew Here
posted in Ask The Community
Company Organizational Chart

Does anyone know how to make the org chart more condensed and readable? I made one with all our information, but in order to show the whole chart at once, the words have to be super small. I need to be able to see everything on one screen.

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Mitiy GorNew Here
asked in Ask The Community
which plan i need?

Hello community, hope you can help me. I created 3 interactive boards for 600 people.I need them to be able to do things there at the same time, copy, add and move. Which subscription is the best option for this? Thx for your help. and yes, i used google translate.

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Robert Johnson
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Kelly SiebenNew Here
posted in Ask The Community
Jira Cards - individual user credentials

This article talks about using user credentials for Jira Cards to integrate with Miro: https://help.miro.com/hc/en-us/articles/4402396447890 The section “How to enable individual Jira credentials for Jira Cards?” suggests I should see an “Open Settings” button: However, In my settings for Jira Cards, I do not see this button. It looks like this: This is the screen to configure Jira access the soon-to-be-deprecated way, yes? Am I missing a step to enable the “Open Settings” button to enable Individual user credentials for Jira Cards? Thanks for any help, it is appreciated.

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Apollonia
Mironeer
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Jeff LeverNew Here
asked in Ask The Community
Super Frustrated - an hour of work just disappeared and no undo/board history restore works!

So I finally was getting the hang of using the mind map, and finishing up what I was to show the boss tomorrow and recommend that we go pro with Miro - and just as I’m putting the finishing touches on the screen - some weird text appears that simply says “Location” - like it was a left over element from another template. I delete the “Location” text - and it drops my entire mind map...dozens of branches vanish. I click ‘undo’ so much my mouse starts to smoke but nothing comes back. I researched what I could do here on the boards, and tried the board history pane - tried restoring to almost every single point on the board history pane and GOT NO WHERE! I hope this is some type of messed up joke, because I was crushin’ hard on miro and pushing for our company to adopt as a great new planning tool!!! :( PLEASE HELP!

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jamesmContributor
posted in Ask The Community
jumping around the page when writing

In the past few days I had to get a new computer and I am having serious issues using Miro. When I write with the pen the board moves to another location frequently (numerous times within a minute) also when writing on an image the image often moves and also not all pen strokes seem to be registered. I have tried changing the navigation from touchpad to mouse to touchscreen with no improvement. I think the problem seems to present itself when the fingers on my writing hand (left hand) hit the page. I have been using Miro for months and this was never a problem before. I do not think it is a reasonable solution to hover my hand carefully above the page. This has been what I have been forced to do short term as an emergency but it is not sustainable it has also slowed me down exponentially. I did contact Miro around 24 hours ago but so far I have not had a response so I am asking here. My computer Lenovo IdeaPad Flex 5 windows 10

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Apollonia
Mironeer
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