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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,480 Topics
  • 25,114 Replies
7480 Topics
G
GizemNew Here
posted in Ask The Community
About Private Board

Hi everyone,I just wondering that can i set a private board that some team users can see, not only board owner_? 

3
G
3 years ago
M
Matt ChuBeginner
asked in Ask The Community
What's the sound clip from the timer activity "Calm Flow" ?

It sounds so soothing!

5
M
3 years ago
Mishal
MishalGroup Leader
asked in Ask The Community
Where can I listen to the original Timer chill beats music outside of Miro?

Is there a place where I can listen to the chill beats music outside of Miro? Like on spotify for example. If yes, would be grateful if you could share a link or name to find the music. Thank youMishal 

15
Robert Johnson
3 years ago
E
EllieNew Here
posted in Ask The Community
Miro Sketch Plugin - Sync Error

Hi, For some strange reason my sketch art-boards won’t sync to Miro. I keeps coming up with an error. I have tried the suggested solutions and nothing helps. Could someone please help me with this? 

1
Yvain
Mironeer
3 years ago
D
Dmitriy EfremovBeginner
posted in Ask The Community
Оплата прошла, но тариф не обновился

Здравствуйте. Я совершил оплату, чтобы улучшить тариф. В итоге деньги списались, но тариф не обновился 

1
Yvain
Mironeer
3 years ago
S
Steve MINOTNew Here
posted in Ask The Community
Bug : User story mapping VS App jira

Hello, We have a bug between the user story mapping and the jira application. Special characters and emoticons are displayed incorrectly. Do you think you can solve the problem please?Thanks in advance 🙏🏼 

1
Anton Kuksin
Mironeer
3 years ago
O
Optimist HubNew Here
posted in Ask The Community
I did not receive service for payment

Hello Dear Authorized, I can't contact your customer support team as I'm on the "free" plan so I had to write here, not in a public place thinking you'd fix the problem. On August 20, 2021, I purchased your "team" plan for $20. But my account still shows "free". I have sent an e-mail before to solve the problem, but I did not get a response from you. Although I have paid, I cannot benefit from the service and this is a serious grievance. I found the service quite confused and could not use it, I want it canceled. I request a refund of $20 to my bank account.

5
Yvain
Mironeer
3 years ago
V
VicNew Here
posted in Ask The Community
Lock PNGs?

Why is it not possible to lock pngs in-place? Seems like an obvious feature that should be included.

1
Robert Johnson
3 years ago
R
razonmasNew Here
asked in Ask The Community
Web page capture FAULTY halted by Sign up for newsletter or subscription pop ups

Ive encountered these a few times. Whenever a website has a pop up page for newsletters / subscriptions / advertisements. It darkens the whole web page capture and only has the pop up window in 100% color and opacity  

10
Robert Johnson
3 years ago
N
Neha dewanNew Here
posted in Ask The Community
Limitation in Shapes

Hi Team,I would like now why there is a limitation in the MIRO regarding connectors.Normal Flowchart: When i draw a flowchart and leave the cursor it shows me options of various objects/shapes  which makes my task quite easier. Normal flowchart feature Flowchart in a template: When i draw a flowchart on a template and leave the cursor it does not show me options of various objects which makes my task quite difficult. Why? Because i cannot add shapes in that speed, as i have to manually navigate to left, select the shape, drag it to right and place in the right position. Hope you understand. 

3
Kiron Bondale
3 years ago
J
Jean Marie SteinBeginner
asked in Ask The Community
Writing on a PDF

Hello. I tutor math and often upload a multi page homework pdf. When I write on page one, then change the page, the writing is still visible on top of page 2 (as an overlay). I can erase it, but then it is also erased from page 1. Second problem - I have great difficulty paging through the pdf on the IPad, but not on the PC. Any suggestions? When on the IPad, when I click on the PDF, the page turner does not show up.  Last question - I have difficulty finding where I last wrote on the page? Any suggestions - is there a home button that takes you back! 

5
Robert Johnson
3 years ago
A
adri_enNew Here
asked in Ask The Community
Android app in landscape orientation

When launching the Miro app on my tablet, it seems it locks the orientation in portrait orientation while I’d much rather use it in landscape mode. Is there any way to do that ? 

2
B
3 years ago
D
Dmitriy EfremovBeginner
asked in Ask The Community
Problem with payment

Hello. I made a payment to improve the rate. As a result, the money was debited, but the tariff was not updated

2
D
3 years ago
T
TiinaKNew Here
asked in Ask The Community
How to get printing to be clear

Hi,I am having trouble with printing my mind maps. They come out of the printer but the text is so small and unclear that it is no use. I have enlargend the text on the mindmaps to the size 36 but it is no use. I tried to save it as a image and as a PDF. It doesn’t help even though I made frames.

1
Kiron Bondale
3 years ago
D
David ConnisNew Here
asked in Ask The Community
Share board from specific location

My company has a Miro subscription. Each team in product design/UX has their own project. On my team, I have a board that I use for most of my projects so I don’t create a new board for every project and have 109238423 boards on our team project. Often, when I share my board, I share my board with other team mates and have to direct them to the place where I’m working. Because I have multiple projects going at once, there’s a lot of stuff on the board, so they can’t naturally find it on their own. I often find myself wanting to share my board from a specific location so whoever I’m working with lands right on the relevant content.Is this possible?

2
D
3 years ago
S
Shukri BrewerNew Here
posted in Ask The Community
Sketch to Miro plugin - SSO login not working

When I try to login to Miro from the Sketch plugin using SSO, I get the normal flow of steps: email, then password, and at the end, once logged in, instead of the little window closing and going back to Sketch, instead it just opens Miro in the tiny login window. I cant click anywhere except on the Cancel button, which closes the window without keeping me logged in 

1
Yvain
Mironeer
3 years ago
S
Syuhei FujitaBeginner
posted in Ask The Community
How to hide toolbar when embed to website?

How to hide toolbar when emebd to website?

1
Yvain
Mironeer
3 years ago
F
Fujisaka KatsuhikoNew Here
posted in Ask The Community
About testing the Team / Business plan

We are considering purchasing a Miro license.We plan to have some users test the features of Team and Business licenses.Do I need to purchase a monthly license to use the Team or Business features for a limited time?Or is it possible to try it temporarily?

1
Yvain
Mironeer
3 years ago
I
Irene PollakBeginner
posted in Ask The Community
Web page capture Tool Not Working

Is anyone having this problem? Also the copy adn paste issue has now morphed to Post It Notes tool away from just boards.Miro? Same session and this is the result of using the webpage preview tool 

2
R
3 years ago
K
KALiM KHANNew Here
posted in Ask The Community
Idea needed to work on 50 Math Problems

I have 50 Math questions that I want my students to work on. How do I do that with Miro App? I need some idea. What I have in mind is, paste all the 50 questions on the Miro Whiteboard, and then as students are working on their individual questons then I will get them to draw the frame (custom size) so that they can fit their solutions in one page and then export it. But the bigger question is, how to make sure they do not interfere with each other, i’m just afraid that they might mistakenly mess up with another kid questions.

1
Max Harper
3 years ago
A
Andrew KirkBeginner
asked in Ask The Community
Moving Frame Tool Bar

My tool bar with the frame, presentation modes on them has moved to the top of the screen in behind the Miro go to boards bar at the top of the screen and as such i can not use them. Can anyone help me to get it back to the bottom of the screen to allow its use?

9
Robert Johnson
3 years ago
Rahul Sharma
Rahul SharmaBeginner
posted in Ask The Community
[RESOVED] The "Mark as Read" for the latest update in What's New doesn't update

Since the March 4 update, I click on “Mark as all read”, but annoyingly the number stays.Here’s the screenshot for clarity: Under what’s new, it will show 1 item unread.So, even though I have clicked on Mark all as read, I go back to the boards and it pops back up.

23
U
3 years ago
J
Julian Vincent MuellerBeginner
asked in Ask The Community
Grouping board with symbols and locking them

If I use symbols on my kanban board and I add cards, the symbols do not stay where they are supposed to stay even if I lock them. I already tried using a frame but that doens’t help either.

4
Robert Johnson
3 years ago
A
Ash Eliza SmithNew Here
posted in Ask The Community
Question on Education plan and Team members

Last year I added current students as team members to my education plan.  If I delete these “team members”/former students do they lose access to the creative work and boards that they created for the course? I read that they can still view and comment as a non-team member but i imagine they cannot copy the board content as a non-team member?If this is all true then is there a way to email all team members in bulk to let them know they should copy their work elsewhere as I am about to make them non-team members?Thank you!  

2
A
3 years ago
C
Christoph KoenningerNew Here
posted in Ask The Community
Duplicate content automatically

Hi,can I duplicate created content automatically to another part in the Miro Board? For example, if I write something in frame 1, can it be duplicated automatically to frame 5? This would be very helpful and save time. Otherwise I have to copy the content manually.Thanks Christoph

4
K
3 years ago
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