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Question

Smart drawing not available on basic plan

  • 24 July 2024
  • 2 replies
  • 15 views

I have been using the smart drawing feature for a number of years. Now when I use it, I get a popup about AI credits and that I need to move to an more expensive plan.

Why has this feature been lumped in with AI and is it normal to move features around and ask for more money when they have been available on cheaper plans?

2 replies

Userlevel 6
Badge +1

hi @Shamresh 

 

Sorry to hear about your issues. I wasn’t able to replicate this on my end, using a Free Plan. The pen tool links to the Smart Drawing tool and correctly converts drawings into shapes. I followed the prompts in this Help article.

 

If this doesn’t work for you, can you provide more details, such as your setup and screenshots, please?

 

Userlevel 7
Badge +12

@ElvaMiro - I wasn’t immediately able to replicate this either… until I had reached the 10 credit limit:

 

Here it is in action:

 

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