Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,758 Topics
  • 22,794 Replies

6758 Topics

A
Albert NgNew Here
posted in Ask The Community

How to resize box without moving lines

After the lines are connected to a box (i.e., an activation box), if I resize that box, all the lines will move with it. This isn’t an intended consequence because now all the lines move and overlap each other. Is there a way to resize the box or element, so the lines don’t move? I tried to select multiple lines and move them away (or disconnect) from the box, but it doesn’t work. Thanks!

0
A
8 months ago
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Judy LamNew Here
asked in Ask The Community

Cannot create new sticky notes in mobile app

My app is not allowing me to create new sticky notes.  When I click on the plus icon, I get the menu options for text, sticky note, stickies capture, etc.  When I click on sticky note, the menu disappears and I end up back on my board with the plus icon again.  I am able to create notes on the desktop with no issue.  I restarted my app, but it’s still not working.  I am an android user.

2
J
8 months ago
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Business AnalystNew Here
posted in Ask The Community

Align issue in swimlane

I have troubles when I need align shapes into the swimlane, because they not align each other.If I create shapes without of the swimlane, they align as usually.Anyone have the same problem?

2
H
11 days ago
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Viktoriia MikhieievaNew Here
posted in Ask The Community

You're blocked

Hello. Is there anybody to help me with this? Today I have received this message,"In order to comply with U.S. export control and economic sanctions laws and our corporate policies, we cannot support users registering from or accessing our platform and services from Cuba, Iran, North Korea, Syria, Sudan, Afghanistan, Libya, the regions of Crimea, Luhansk or Donetsk (each, an "Embargoed Area") without prior approval from the U.S. government. This is reflected in our services contracts under the "Export" section."I think it is a mistake. I am in Ukraine in Donetsk region, but my city Druzhkivka is NOT an occupied territory. Ukraine is suffering from Russian aggression and we, citizens, thank the world community for support. How can I solve this problem? Thank you.

2
H
7 months ago
GS8888
GS8888Beginner
posted in Ask The Community

How to fix objects within one frame in miro?

Hellohow to fix objects within one frame in miro?https://skr.sh/vH7gVaX2zoXI want to fix several objects in one frame and I want to move this one frame with all objects which include in itHow can I do it?

3
C
1 year ago
J
jvdbNew Here
posted in Ask The Community

Bulk board export/import

Hi All. I have seen a few old posts about this but was hoping since the last one someone has found a solution .. I am looking for a way to backup all of my boards in bulk. So instead of doing it board by board, I want to be able to download all of my RTB’s in 1 go. Then, I want to import them all in 1 go also. Has anyone managed to solve this of found a 3rd party that can? Looking at https://magicul.io/miro-backup but not sure if they do what I want. Thanks

0
J
2 months ago
M
Masood SarkarBeginner
asked in Ask The Community

Grant and revoke access from external guest editors

I have a situation where I need to grant and revoke access for guest editors. Today I have given 10 guest editors access to my boards. After a week I need to give another 10 and need to revoke access from the previous ones. What is the best possible way of doing it? I believe the board URL remains the same so how can I control that the earlier editors does not have edit access anymore.

1
Robert Johnson
2 years ago
M
MARIA CONTRERASNew Here
posted in Ask The Community

Pen sometimes works

I have noticed that lately the drawing pen has not been working consistently. I am continuously having to refresh the site for it to work.

1
Marina
Mironeer
3 years ago
B
barncrowBeginner
posted in Ask The Community

How do people work with the lack of true screen sharing?

I’d like to start using Miro for my tutoring business.  However, it’s often necessary for I or a client to share our screen, and navigate to external websites (desmos.com, deltamath.com, etc.) so we can look at the same material together.  If I’ve understood correctly, Miro does not allow for this, and it seems the technology to “embed” external websites in a whiteboard still has a ways to go.So...how do you guys work around this limitation?  For instance, if you found yourself needing to collaboratively work exercises on the deltamath.com site, how would you pull that off?Thanks in advance for sharing some wisdom!

0
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10 months ago
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Ebrar EkeNew Here
asked in Ask The Community

Removing YouTube Suggestions

Hello,Every time a youtube video ends, the suggestion page shows up with some videos. This is really annoying, especially during presentations. Is there a way to turn that off?

1
Robert Johnson
3 years ago
A
Anant AgrawalMiro Hero
posted in Ask The Community

On many boards I see VIEW only option even though I have TEAM ADMIN rights

Earlier I did see full EDIT rights for same MIRO boards.

7
Robert Johnson
3 years ago
J
JhonNew Here
posted in Ask The Community

How do we know Miro is not Steal our idea from our Board..?

I love Miro. It is the most amazing website I have ever seen for brainstorming ideas, but I have one question. Does Miro see our idea on our board? May be Miro see Our idea and Steal new idea from our Board , if we use Miro for  Brainstorm new idea how we Believe Miro It self. Since we are a huge company, we have a million dollar project idea to work with Miro , so how do we believe Miro? Please Some one answer this Thanks in advance

1
Kiron Bondale
1 year ago
A
Adrien AmintaNew Here
asked in Ask The Community

What Team have been created by myself and which ones by someone else?

Hi,So I use Miro mainly at work. I have been using my personal account for work, and we have been using my private account with other colleagues. There are also “Teams” (Which I see more as Projects) created by my company and that belongs to them.Now I need to use it again for myself. But I do not find a way to clearly and easily understand to whowm what “Team” belongs to, since Everything is shown and mixed together.Please how can I make sure and check who created what team so I can make sure I am moving boards to those from work and not actually from one that belongs to me to another of mine, and also so that I can make sure noone else sees my private boards/projects?

1
Robert Johnson
7 months ago
P
PereJuarezNew Here
asked in Ask The Community

PASS CODE TO OPEN FRAMES BY INDIVIDUALS

MIRO SCAPE ROOMIN ORDER TO USE MIRO AS ESCAPE ROOM  I THINK IT WILL BE VERY USEFUL THE POSSIBILITY OF AN USER/STUDENT CAN OPEN A HIDDEN FRAME (NEXT ROOM) WHIT A PASS CODE PROVIDED BY THE PROFESSOR.THE IDEA IS CREATE A CANVAS SCAPE ROOM  WITH FRAMES AS ROOMSIT IS POSSIBLE IN THE SHORT TIME??? PERE

1
Robert Johnson
3 years ago
M
MarthaNew Here
asked in Ask The Community

Missing/deleted boards

Hi all,Is anyone else experience issues with missing or deleted boards?  I logged in for the first time in a few months and all of my work is gone.  

2
Robert Johnson
3 years ago
J
Jussi KuosaNew Here
posted in Ask The Community

How to create a UML self-transition?

Hello, I’m new to Miro but I cannot seem to create a self-transition in an UML diagram. I.e. I’m trying to model a transition that starts and ends in the same state (box) e.g. starting from top center and ending in right middle.

2
J
1 year ago
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NatalliaNew Here
posted in Ask The Community

Can we make width of the cards depend on the Due date?

I’m building Product roadmap/Gantt chart and when adding Due date to the card displayed on timeline it width remain unchanged while visually it became wrong in relation to other cards with different due date.Can width of the card depend on it’s Due date when on Timeline? 

1
Robert Johnson
2 years ago
S
Simon SchulteNew Here
asked in Ask The Community

Move Boards from Account A to Account B after SSO activation

Hello everybody, after SSO was activated, my team cannot login anymore with the team mail adress (for shure because the team email adress is not an outlook account you could do SSO with). So I have the problem, that I cannot reach my boards anymore. Is it possible that one of the Mironeers can move all my boards to another account I can login to? Thank you in advance,Simon

2
K
1 year ago
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ntuggyFFNew Here
posted in Ask The Community

How do I get Miro to stop showing the same changelog notifications all the time?

Or, in fact, any changelog notifications, ever. I don’t want that stupid badge sitting on the help menu.I’ve disabled all but essential cookies, and when I go into the help menu in the desktop app and click into What’s New, then click Mark all read, it only clears the unread dots until I close that dialog; as soon as I’m back to the regular screen, the notification badge shows up again with the same unread changelog entries. Restarting does not help.Is this a feature that requires non-essential cookies to be disabled, e.g. always-on nagware to try to annoy users into allowing more privacy violations?

1
Robert Johnson
3 years ago
Max Harper
Max HarperMiro Hero
posted in Ask The Community

[RESOLVED] Change Item Type - context menu - Recent UI issues?

The “Change item type” button is failing right now (the one on the left side of the context menu). The UI leaves the original item type icon and places the changed item type icon on top of it. Also: Third Party App icons are showing up 2X large in the toolbar.    Are others seeing this? 

4
Robert Johnson
1 year ago
S
SilGNew Here
posted in Ask The Community

Adding Font Families

How to do it?

1
Robert Johnson
1 year ago
D
dhaval_shahNew Here
posted in Ask The Community

Jira cards - installation on server install

Hi there, as per https://marketplace.atlassian.com/apps/1219583/jira-cards-by-miro?tab=installation&hosting=server there looks like an option to install Jira Cards for Jira on-prem. However, when accessing the marketplace there is no ‘install’ option for on-prem (as per https://getsupport.atlassian.com/servicedesk/customer/portal/20/GHS-233759)Please can someone advise if Jira on-prem/server is supported and document the install setup process please, thanks!

1
Yadira
Mironeer
2 years ago
J
Jim ForanNew Here
posted in Ask The Community

[RESOLVED] Cannot duplicate Miroverse "Service Blueprint" board

https://miro.com/miroverse/service-blueprint-essense/ will no duplicate.  It starts, then just provides a basic error message.  

1
Kiron Bondale
2 years ago
Z
Zhenya ParkhimovichNew Here
asked in Ask The Community

Element of the board gets locked. Board sync issues?

An element that’s been edited by me or another user gets locked by the board (not user) and the bounding box with the user name tag appears. There is no way to unlock it manually, only to wait quite a while for it to unfreeze by itself. It looks pretty much like the Dropbox function (they lock the file so you couldn’t edit it until it fully synchronized). But in the Dropbox I can stop syncing and edit the file, while in Miro I can’t do anything. 

2
Z
3 years ago
D
DUTYNew Here
asked in Ask The Community

Tello in Miro

Всем привет, подскажите как сделать доску(как из trello, или другую) внутри мироСкриншот из видео где такое реализованно 

1
Kiron Bondale
2 years ago
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