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Cannot create new sticky notes in mobile app

  • 31 August 2023
  • 2 replies
  • 74 views

My app is not allowing me to create new sticky notes.  When I click on the plus icon, I get the menu options for text, sticky note, stickies capture, etc.  When I click on sticky note, the menu disappears and I end up back on my board with the plus icon again.  I am able to create notes on the desktop with no issue.  I restarted my app, but it’s still not working.  I am an android user.

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Best answer by Robert Johnson 31 August 2023, 17:03

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@Judy Lam - I am able to create sticky notes on a board using the Mobile App on my Android phone. I am using Android version 12 and Miro mobile app version 3.25.7

Have you tried:

  • restarting your phone
  • checking for an app update in the Google Play store
  • clearing the app data
  • uninstall, reinstall the app

Ah...uninstalling and reinstalling seems to have worked.  Thanks!

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