Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,748 Topics
  • 22,751 Replies

6748 Topics

K
KuzmaBeginner
asked in Ask The Community

PRIVACY BREACH

Miro is randomly switching on my microphone despite me never intentionally using it in this particular webiste intentionally. I am using Safari, MacBook Air M2. I can’t even say how much that concerns me. In my free time I am a Russian anti-war activist in exile, and nowing that Miro has Russian origin concerns me a lot in that sense. I am a fan of Miro for many years, but these security issues may very fast lead me not only to loose any desire to use the product, but also to consider other types of actions. I require a solution. 

2
K
22 days ago
E
EFG JamboardsBeginner
asked in Ask The Community

Using multiple Miro boards at the same time

I am currently looking into alternatives to Google Jamboards and Miro is currently our top choice but I have a couple of points for clarification: As a training company, we regularly run multiple virtual workshops at the same time which would require external users working on different boards at the same time. Would 1 ‘starter membership’ be enough to work in this way? For example, two live workshops typically have 15 people in each and would be working on two boards at the same time. Is there a way boards can be shared with external users (our participants) in a way that restricts their ability to edit/delete content of the boards e.g. title, description of the activity. Are there any restrictions on Miro boards for users in China?Many thanksCourtney

2
ElvaMiro
Mironeer
14 days ago
K
Kevin_ovrlNew Here
asked in Ask The Community

Text limit is broken

I think that this problem isn’t new as I have noticed topics from almost a year ago that mentioned the same issue. It is very simple:I copy text on the miro board into a new text box The text pasted contains exactly 2232 characters, which is clearly lower than the 6000 characters limit The text doesn’t contain any  url, link, or formatting beyond bullet points So only plain text and bullet pointsAnd yet, I cannot do anything with this text. I cannot indent bullet points, add text, etc. I always get the “Your changes cannot be applied as you have reached the text limit.”.So basically I’m completely stuck in my work because of this obvious bug (all the information above point to a bug and nothing else).This never happened before and since an hour ago, it pops up everywhere. Can someone from the team help on this, because this is directly impacting my work, and I can’t figure out how such a problem could arise on such a basic feature.Thanks,Kevin

2
Robert Johnson
17 days ago
D
Derek74New Here
asked in Ask The Community

Presenter notes on an iPad

I designed a board for a workshop on my iMac, with presenter notes. When I tried to present on my iPad the screen goes blank.

2
Robert Johnson
14 days ago
S
Semen ErokhinNew Here
posted in Ask The Community

[INVESTIGATING] How to insert an image on iPad by pasting from clipboard

On the computer, I can right-click and then paste the copied image. What's the best way to do the same on an iPad? I copy the picture, but I can’t quickly paste it. The only way is saving the picture to the gallery and then inserting it, but this is very long time. How quickly can i paste a copied picture onto the board?

2
ElvaMiro
Mironeer
14 days ago
O
Omer MesharNew Here
asked in Ask The Community

Jira cards integration problem

We are working with Jira cards, integrating Miro and Jira cloud, using the OAuth 2.0 integration.We have a problem that cards that were converted into jira issues, do not receive any updates from Jira.For example, if I convert a card to a Jira issue, and in Jira I assign the ticket, I will not see that the card is assigned, unless I open the card explicitly. The documentation says it should get updated up to 60 minutes after the change, but this doesn’t seem to work.We are using the Starter kit in Miro.

2
O
14 days ago
A
Alan FairhurstBeginner
asked in Ask The Community

Text box rendering challenges

Hi Miro Community.  Has anyone had an issue where a user is editing the text on a board & when they click outside the text box the text reverts to the unedited version... Click back into the box, and the edited version is there.Frustrating at best, and is driving some internal ‘incident’ traffic. Solution that worked for me was to close down the Miro app completely and then reload. 

2
A
13 days ago
T
TatianaErmNew Here
asked in Ask The Community

Miro keeps getting blocked when I type something

Hello, I hope someone can help me. Up till now I´ve been a happy user of a free plan. Some days ago I started to have problems - every 2-3 minutes when was trying to text the board just blocked. It keeps happening. I´ve tried different browsers, the problem is not there.What can I do?

2
T
10 days ago
L
LewisNew Here
asked in Ask The Community

How to I rotate a shape by a defined number of degrees?

Hi - I’d like to rotate a shape by 36 degrees exactly. I cant see how to do this or even see how much a shape is rotated by? Thanks!

2
Kenneth Ritley
2 days ago
T
Tommy_VNew Here
posted in Ask The Community

Private Board possible in Education Plan?

I'm part of the education plan. If I make a board and don't share it, can the Admin still view it? Is there a way to create a completely private board?Regarding creating additional teams: Currently, I'm only on the education plan and can't create a free team. To set up another team beyond the educational one, I'd need to subscribe to a paid plan.

2
Robert Johnson
2 days ago
V
Victor PrasadNew Here
asked in Ask The Community

Miro Text to Diagram

Hello, I noticed some GPTs that use Miro.Is there any plan from Miro to build that in natively?i.e.  I go to miro and say ‘draw me an AWS architectural diagram of a Wordpress websites with security features and redundancy’  and it would draw something with AWS icons?I found it on ChatGPT called Diagrams: Show Me Thanks, V

2
Horea Porutiu
Mironeer
23 days ago
J
JohnDBeginner
asked in Ask The Community

Mind map: Node/Branch Expansion & Contraction

Hi,Love the mind map but have one issue that I can not figure out.On some of my MindMaps when I expand the branches off of a node and then contract them, the mindmap returns to the previous view where everything is lined up as it was before the expansion contraction.On other mind maps when I do the expansion/contraction, the spacing of nodes remains as if the nodes/branches are still expanded.I prefer that it return to the original view.Is there a way to standardize this on all my MindMaps? JD

2
J
25 days ago
3
3daysagoBeginner
asked in Ask The Community

Mind map lines don't get deleted with nodes

When I delete a node in my mind map, the line that connects it to its parent node doesn’t get deleted. I have to manually refresh the page. This didn’t happen last time I used it last month.I’m usingApple Mac OS 14.4.1 (23E224)Google Chrome Version 123.0.6312.107 (Official Build) (arm64)

2
3
24 days ago
P
Pejman ANew Here
posted in Ask The Community

Changing licences from a team to another

Hello,     I just bought 20 licenses for my work place and sadly I attributed this licenses to the wrong Miro team. How can i change my licenses from one team to another. Thanks in advance for your help.     Best regards,   

1
Marina
Mironeer
4 years ago
D
DanishNew Here
asked in Ask The Community

Merge Two sticky notes

Hey there!   I wanted to know if there is a possible to merge two sticky notes together without manually copying and pasting.   Best, Danish

1
mlanders
4 years ago
M
Mohammed MujibNew Here
posted in Ask The Community

Image trace/screenshot UI to vector option in Miro

Most of the time we use miro for flat comps. What if there is a plugin support to convert screenshot ui to vector? For instance potrace for sketch.

1
Marina
Mironeer
4 years ago
I
IT AccountBeginner
posted in Ask The Community

Access and overview of boards for customers and freelancers

Today we have activated the Team Plan for our company because 66 users have already actively worked with the board. As soon as an external user adds a board outside our domain as a viewer, he has immediate access to all other existing boards.  The permissions should actually only allow the boards for the invited users. Do you have an idea what this is about? Thank you in advance. Florian

1
Marina
Mironeer
4 years ago
A
Aman JanmohamedNew Here
posted in Ask The Community

Voting plugin not working properly

Hi All, When using the Miro Voting plugin, I have noticed that when the results are displayed, the actual voting numbers are completely incorrect. We may have chosen “Item A” twice, but it appears 7 times!!  Has anyone seen this? It is not ready to run client workshops like this… Thanks, Aman

1
mlanders
4 years ago
M
Malte FoegenBeginner
asked in Ask The Community

Merge boards

Hi,   is there a way to merge boards?   Malte

1
Kiron Bondale
4 years ago
C
CheyenneBeginner
posted in Ask The Community

Help with student account

Hi and Help I have an education account for my newly acquired remote classes. I shared my team member link and directions for signing up with their Google account, however some of them used Google Signin instead. This somehow linked them to an APS (Albuquerque Public Schools) must have instead of my account. I asked them to try deleting their account but this requires they access a confirmation email, which they cannot do. How can I get them to the right place?

1
C
4 years ago
S
SymplassonNew Here
asked in Ask The Community

Select shape when close together

Hello community, our board is very full with small shapes and so we have them very close together. When trying to select a shape its nearly impossible to select the correct one, because the frame around the shape to select it is much wider then the shape itself. Any suggestions ? Cheers Frank

1
Kiron Bondale
4 years ago
E
Erin CowanNew Here
asked in Ask The Community

Sharing Mouse Control

I am sharing my Miro board through zoom.  I need the person on the other end to be able to control the mouse.  She is using a surface with a track pad and touch screen.

1
Marina
Mironeer
4 years ago
Monica Twa
Monica TwaBeginner
asked in Ask The Community

Non-Team Member & Refreshing

Hello! We have a non-team member with an “issue.” If a Team member updates a linked document, does the non-team member get the updated version when he opens the board. It appears he is unable to refresh the linked doc.   Thanks! Monica

1
Marina
Mironeer
4 years ago
T
Troy AcottNew Here
asked in Ask The Community

Invite new user and invite user buttons are missing for one board

I'm an admin. On one of my Miro boards I see two pages that both have a way of adding team members, and on another of my team boards these buttons don't exist. I don't see anything different in settings and can't figure out why the projects are behaving differently?       So on the team without those buttons, I don't see an easy way to add anyone to the team?     Please help

1
T
4 years ago
J
JordiFZRBeginner
asked in Ask The Community

Sticky notes automation

I’ve seen existing integrations to automate adding Cards to boards, but I can’t find any to add Sticky Notes. Is there already available integration or any other way to automate the creation of Sticky Notes.

1
mlanders
4 years ago
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