Ask the Community

Why does the text twitch at the end of the chair when using the pencil tool, but not when using the smart drawing tool (or something like that)?

Hi all,I have been doing some trainning on Miro Academy and I would like to know how I download my certifications. My company need these certifications to prove my trainnings. I just saw the badges . Regards,Bharat Parmar

Ich kann von einen auf den anderen Moment mein Miro nicht mehr öffnen. Was kann ich tun? Ich nutze immer den Firefox Browser und habe Windows 11. 

Hello, I’m a user from Korea.Recently, I’ve been experiencing an issue where the end of the text I type in text boxes gets cut off.Even when I widen the text box horizontally, the same problem occurs, so I believe this is a bug.This issue is quite inconvenient for me. I’d really appreciate it if this problem could be fixed soon.  

I was offered a free trial of the Business plan which I took. Now that it’s finished, my boards are locked as my account is paused until I choose a plan. The problem is, when I go to choose a plan, I can’t select the free one - any ideas why or what I should do?When I open a board: When I follow the link, ‘free’ isn’t there/selectable: The email I received: 

Since yesterday I am getting some kind of bug with text inside sticky notes and shapes. Miro is cutting off the lower half of every text line, even text that is not at the bottom of the sticky notes/ shape. Please see image below for example.Text is also behaving really strangely inside shapes/ sticky notes/ text boxes - when I double click to edit the text, it goes up a few sizes and goes off the bottom of the shape/ box/ sticky note. It seems to be an issue with auto-resizing. Can someone please help? Thank you. 

During my coaching sessions, I usually create a mind map by typing on a keyboard. However, I find that this prevents me from fully concentrating on the coaching itself. I was thinking how wonderful it would be if a mind map could be created in real-time based on what the client is saying. Is there any way to make this possible

I’ve switched to using diagrams as the base for flows because they’re generally nice to work with - I can link to focus mode which I love. Today though I was trying to insert a shape into a diagram and then align the other shapes. It looks like the align tool is missing, and there’s no other option I can find to align shapes. Is it not possible to align items within a diagram??!

Hi,I am experiencing an issue when working with tables in Miro. While entering text directly into a table cell (not a separate text box), a message about reaching the text limit appears.It seems that the system is incorrectly recognising the text as if it were added into a standard text field rather than a table cell. Could you please clarify if this is expected behaviour or a bug, and advise on possible solutions or workarounds?

Hello,I have submitted a request for the Education Plan a while back.I have access to the Education Team, so I assumed everything was fine. However, the Education team I have access to belongs to a fellow stundent, and not me. His team is already full, and I can't delete members, so I can't work properly with my study group.Please advise.Thank you!Best regardsVanessa

I can't open any of my board in safari and this is what is written. App initialization failure: Loading chunk 23570 failed. (missing: https://mirostatic.com/app/static/surface-bundler.e404bc67a7bad139.js). what should I do? ​​​​​​​the app doesn't work either. it makes my MacBook bug! 

I have a user who changed their name.  They needed access immediately and so I gave them a license but want to merge the two into one so they have access to all the boards they created in the previous name/email.

I set up a voting session and started it.All the people that were supposed to vote say they did vote, but Miro says only 13 people have voted. It should be 16. When I expand to see the names the ones who voted, I can only see my name and one more user. I am wondering how can I see the names of everyone that voted.Even if some guests didn’t add names, shouldn’t they appear in the list as “anonymous voters”?

A keyboard shortcut to turn on/off Frames panel, possible?  The Panel is always blocking the content when in use.  TIA.

Hi everyone,I’m planning to develop a salon booking app that will allow users to: Browse nearby salons and available services Book appointments with stylists Make in-app payments Receive reminders and notifications Manage loyalty points or offers My main goal is to have a smooth, cross-platform experience (Android + iOS) with good performance, scalability, and maintainability.I’m currently evaluating a few options: React Native: Easier web integration and large community support. Flutter: Great UI capabilities and performance. Swift/Kotlin (Native): More stable and powerful, but requires separate codebases. I’d love to hear from developers who’ve built similar apps: Which tech stack did you choose and why?

All other topics seem old. Currently the play button in a presentation does nothing.  

Hi!  I go off the grid every Monday and yesterday was my first day to evaluate which apps depend on the cloud.  Unfortunately, Miro doesn’t seem to deal with this scenario very gracefully:   How does Miro support offline use?   I’d like at the very least, be able to view my boards read-only and it would be a bonus to create new boards offline to be uploaded and seen by my team later.

hello there! Having a lot of travels, so I have to use miro often without internet connection. How can I do that?

HiI am using the Miro Organizational chart template and would like to embed images with the name blocks so if they shift, the image shifts too - much like a comment would.I started by linking images i.e. dotted line but i just end up with spaghetti if the org chart changes. Any help would be really appreciated. Thanks 

I had this problem before  and i was luck to click the back button and wait  and it got fix , that was nightmare, today it happened again and guess what this time i couldn’t save it reverse it all layers messed up and now i dunno what to do with it 2 years of work goes to trash. I dunno what to do, very disappointed Posted on 21 Sep 2025, 00:19update , entire board shifted , going back to history trying different timeline to roll back, no helpall events recorded in history shows my bored shifted. can someone help please ?

Is there a way to import an entire tree of work items from DevOps into Miro? If I want to bring, for example, all the items below into Miro I have to do it individually via the search of the title. This takes forever. Is there a way to search on ID and add multiple IDs separated with commas, or something easier? It would be great if I could search on a Feature in DevOps and then move the entire tree to Miro, or allow drag and drop from DevOps to Miro.I’m hoping someone can help me...I have to search individually for each one of the work items below in order to get it into Miro. MIRO SEARCH... DevOps List I want to add to Miro..Then perform the same search on the titles

I am considering using Miro for the creation of a visual-based interactive module handbook (in standard A4 landscape format) to supersede current frustrating processes using Word or InDesign.I have created a test version that can also be exported as a PDF to satisfy our VLE and accessibility issues.Creating frames for pages seems to generate a TOC of sorts that can be presented to students straight from the board and from that point it would become a live (locked and comment only) version for students to engage with. Any help or guidance would be much appreciated. 

Hi all,I’m trying to create a plan in Miro using Jira cards. I checked the documentaton at https://help.miro.com/hc/en-us/articles/360013463739-Jira-Cards-FAQ and edited Target Start & Due Date as per the guidelines. Still Miro do non show any update for Start Date and End Date.Anyone with the same issue that got it solved?thanksSara

I am able to go into Frames and edit the ‘New Frame’ text to something else. BUT, when I navigate away from the board, or refresh the page, the new frame name I entered disappears. When I add other components and navigate away from the page, everything saves. Only issue is the frame name not saving. This is only happening for one of my boards.