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Ask the Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 8,416 Topics
  • 28,325 Replies
8385 Topics
Colleen Curtis
Colleen CurtisActive Contributor
posted in Ask the Community
How do you explain Agile?

Hello lovely Lean-Agilists! I come to you today for a bit of clarity. If you were to explain Agile to someone who was previously unfamiliar, how do you convey what you do? As if you were explaining it to your parents/grandparents (or children) I too run into this challenge often when explaining what Community as a profession is (especially to my parents and non-technology networks!). Much, much appreciated for your input here. Context: I am speaking today at this: https://quartzatworkfromanywhere.splashthat.com/ I want to make sure I explain the importance of Agile in very simple terms as the audience may not be as well-versed in the discipline. I thought who could be the better experts than right here

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BigkarloBeginner
asked in Ask the Community
Laser Pointer

Where is the laser pointer tool in Miro?

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Kiron Bondale
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Leah Arnold-ParsonsNew Here
posted in Ask the Community
Different Types of Admin Access

The company I am at has multiple Miro teams. We would love if there was a level of admin who could move boards from one team to another, delete boards, and move boards to projects without individual board rights given.

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Michelle Murphy
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Sasuke211New Here
posted in Ask the Community
Miro board images terms of usage

Hi… So I am planning to MiroBoards… like mindmaps etc for my masters thesis. So there is an option to download the boards as images and PDF. I wanted to know the terms of usage.. should I credit it or how do I go about this? Just ensuring the terms of usage since I need to explain this to my supervisor. Thank you

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Lisa PieterseBeginner
posted in Ask the Community
Embed slides in other boards - real-time executive summary capability

As a group product manager, I need to be able to curate visual roadmap and strategy elements from each of my teams to create an executive summary for my stakeholders.This quickly gets out of date if I have to copy and paste or screenshot from their Miro boards into mine.Having this capability to display frames from other boards in another board would help with keeping a single source of truth and address the document sprawl issues that arise with a large org using Miro. It would also allow you to create a project board that curates from other boards - today I solve that by having my teams keep a shell confluence page with Jira epic links and Miro links and a light project description so we can link all the things together later in a structured way when we need to go back and remember what we did and why.

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Arielle402New Here
posted in Ask the Community
Miro not working on phone

For a few days now Miro hasn’t worked properly on my phone, both app and in two different browsers. When I try to “edit” shapes the menu no longer shows up. I can not delete them. It seems to work fine with sticky notes. I have a Samsung S20 FE

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Björn ErikssonBeginner
posted in Ask the Community
Moving a framed mindmap deletes the mindmap

The mindmapping in Miro is ok, but desktop tools are so much better :-) Anyway, after creating a mindmap, and frame it (with a frame), when I move the frame the mindmaps vanish, it is actually gone. Known bug?

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DamboxNew Here
posted in Ask the Community
Mindmap - font size out of sync

I have a simple mind map - however some of the sub items seem to have a different font size. If I change the font size on the central main topic - it increase/decreases all the fonts. I cannot find a way to just amend the sub-topic Any ideas ?

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Robert NorgrenBeginner
posted in Ask the Community
Copy paste frame places new frame on top of old frame

Hi, when I copy and paste a frame, the new frame is placed on top of the copied frame. Is there a setting so the new frame is placed next to the copied frame?

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Tom Solid
Tom SolidBeginner
posted in Ask the Community
Why is the basic mind mapping tool so basic

Hi all! I really like the freedom of mind mapping in Miro. The fact that I can nearly through any file type on my board and connect everything together the way I want it is great for creative research. However, sometime I need some structured mind maps too. Hence, I use the Miro mind mapping tool. And there it is too basic. There isn’t even the option to make organigram style mind maps? What about adding icons to the subject boxes? Maybe I missed the purpose of this tool and I am open to learn more on how I could do replicate mind maps the way I would build them in XMind or MindManager. Thanks! Tom

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Bohdan SevastianovNew Here
posted in Ask the Community
Upgrade for users from Ukraine

Hello. I hear Miro generously shows support for Ukraine and thus there has been a possibility for Ukrainian users to get their plans upgraded for free. Is there still such a possibility? And what is needed for that? I would be grateful for your response. Thanks in advance!

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Lauren SaggarNew Here
posted in Ask the Community
"This board is no longer shared, or has been removed" error

Hello, I am trying to recover this board: https://miro.com/app/board/o9J_lR6hXvU=/ but unfortunately it seems as if it has been removed or sharing access has been removed. I am the original owner of this board, so I am unsure how this happened. Could you please help me recover this? Thanks a lot! Lauren

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Robert Johnson
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RemoBeginner
posted in Ask the Community
What usage info is available via API?

on the enterprise plan what usage information is available via API so that i can make sure the licenses are being used effectively ?

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SilverNew Here
posted in Ask the Community
Copy Style (Cmd+option+c not) working

Is it just me, or is the ‘copy style’ not working? I can perfectly right click on an element choose copy style from the menu click on another element and paste the style with the shortcut cmd+option+v But I can’t replace the second step by shortcut cmd+option+c. It just doesn’t copy it and pastes whatever I have on clipboard from before. Working in the Miro App on latest macOS.

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Marten SassenhagenNew Here
posted in Ask the Community
Mirror Jira Board to Miro

Is there a way to mirror an entire Jira board to Miro? I would like to work with Miro in our daylies, but I don’t want to manually create all the Jira cards for every sprint and maintain their status.

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pjimenezbNew Here
asked in Ask the Community
Remove team name from boards

I’m not sure why but the name of my team is displayed on the background of every board in my account. Do you know how to remove it? Team name displayed on boards

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Eugenia Huertas CabelloNew Here
posted in Ask the Community
Embed Miro panels in other Miro

Hi, I’d like to know if we can embed other Miro panels into a more general Miro but without sending changes in real time. For example, we plan to use a primary Miro to share our company roadmaps, and each team will share roadmap updates when they are ready. In the main Miro we want all the roadmaps per team but not with realtime changes, unless a team decides its Roadmap is ready to be shared in the main one. I’m supposing that we can embed different Miros into another one. Thanks!!!

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Alex Wade-SmithNew Here
posted in Ask the Community
ERD entity connecting line not joining properly to another ERD entity.

I’m experiencing an issue where if I can drag a connecting line from one ERD entity field (row) but when I go to connect to another ERD entity field, the connecting line jumps to connect to the whole table rather than just the field. It’s as if the ‘connecting-to’ ERD entity is being treated like a standard square shape. Has anyone else experienced this and would be able to provide guidance on how to resolve? Cheers.

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liamrNew Here
posted in Ask the Community
Re-order colors in palette

I know I can remove colors from the palette by dragging the swatch out of the box, but if I want to drag to re-order them, the swatch just gets deleted. Is there any way to re-order the palette?

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Jonas LewinNew Here
posted in Ask the Community
How can I change the emails from Spanish to English?

All emails / notifications that I receive are always sent in Spanish. I need to change this to English, but I can’t find out how. My profile is setup to use English. Profile with language set to English​​​​

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MahithaNew Here
posted in Ask the Community
Rally and Miro integartion with workato

I am trying to connect Miro app in Workato, but showing does not match any of the application registered values. To connect with Miro app in Workato, which Redirect URI should I use in Miro app.

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Feather QuillNew Here
posted in Ask the Community
Image Opacity

Is there a way to make the images one imports or download more/ less opaque. It would be interesting to have as a way to “see through” one image to see someone else collaborating on top and behind. thanks

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MiroStreetNew Here
posted in Ask the Community
Miro Scan deleting my latest entries on kanban

Hi. Only noticed happening on kanban template as I use it frequently to keep notes I want to bring up in meetings of upcoming tasks. When Miro reconnects after I have left the page, it scans and deletes my latest updates. Very frustrating and I’ve now had to use another tool to collaborate online. Is this something at Miro’s end or our IT security? Has anyone else noticed this happening

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Olga LilkeBeginner
posted in Ask the Community
The same start view for all

Hello, Miro community! I want to have the same start view for all users who visit the board, regardless whether I’m on the board at the time or not. I also don’t want the start view to change for the users, another words start at the same place every time. Is there a way to do that? Thank you in advance! Olga

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Robert Johnson
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Jean-Pierre BritsNew Here
posted in Ask the Community
Import to and export from MIRO

Hi We are running design sprints and would like to visualize our process in MIRO and then either run the process in Miro and then import the data into another system or run it in the other system and then import it to Miro. I have had a quick look at the CSV feature, but there seem to be too little structure to effectively map the data in the CSV to our structure. Does your import / export feature allow for dynamic structures, since Miro can almost become anything as per the designer’s layout? Thank you. Jean-Pierre

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