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Could someone advice me?

Is it possible to give those logging into MIRO a notification of certain text. It might contain into at times like “An update is coming” or “Be aware that the MIRO feature blah blah blah is not working”

I am collaborating on a board with another user and that user has added ALT text to an image but I am not able to see the ALT text. I am an editor of the board and I activated Miro Assistant but I still don’t see the text. Screenshots of what the other user sees versus what I see. 

Hi All,I’m having to use a company laptop which is tiny. So I’m connecting it to my second monitor but its changing the alignment.Any ideas how I can sort this?TIA :) 

I created a bunch of objects and then added them to a frame with a custom size. Later I changed one frame size to A4, and then the one next to it to A4 as well. One is larger in size than the other one. I thought A4 would have been a fixed frame size. Instead, it appears that it is a ratio. See the example below:  

I recently started using Miro for organizing brainstorms etc.Earlier today, everything worked just fine. Now, I can’t work on my boards because the toolbars aren’t showing (screenshot). I can not add anything (except my copying and pasting already created pieces). How can I solve this? Thanks in advance!  

Hi, new here!Is it ok to use Miro to explain an idea let us say or a topic and then screen record your created Miro board with a voice over, for example, and then upload the educational video to YouTube? Thank you.

Previously I would use Google Slides embed code to insert as an iframe on a Miro board without issue. The presentation would flow (whether as “expand to full screen” or “source”: the two view options in the Miro tool bar) as if from within Google slides. However, since last week, my newly added presentations (not necessarily newly created) presentation do not respect the motion options set in the Google Slides file. As expected, I have build ups: objects appearing depending on the mouse click. Now, once the inicial object is activiate, all other objects appear as well. (The iframed presenations from two months ago still work as expected. It seems just the recently added ones reflects this behavior.)  Not sure were the cause is: Miro or our Google Workspace account. (Previously we had the approval option when sharing a file in Google Drive, but now the option does not appear. I noticed this about two weeks ago. Our systems people say they have not modif

Dear Sirs,I have received a very suspicious email from <billing@account.miro.com> requesting payment of USD 1440.  Your invoice is due You have an invoice due in 14 days for a total of $1440.00. We understand that renewals can sometimes be stressful, but to prevent an interruption of your service, please pay your past-due invoice as soon as possible. If we do not receive your payment, your account will be locked in29 days. Avoid disruption by paying your pending invoice.    I got access to Miro by invitation, I am using a free version, I have not given any credit card nor do I intend to open a business plan.I do not understand where this request for payment comes from.Hoping it is misunderstanding or a sc

I am collaborating on a board with another user and that user has added ALT text to an image but I am not able to see the ALT text. I am an editor of the board and I activated Miro Assistant but I still don’t see the text. Screenshots of what the other user sees versus what I see. 

I’m using windows 11 and Miro with Edge, we are experiencing very bad interaction because of the feature named “copilot”Everytime I try to edit some object on the board it opens an annoying button saying “edit with copilot” the diagram can’t be edited and I can’t continue the job.Any suggestions on how to disable that feature? I’m inside a corporation so edit the register is out of question.

I installed the Google Images application but I don’t see it in the toolbar, I have a free version of Miro. Can you help me?

I read the Troubleshooting guide and the How to contact Miro support  but I can’t find my answer yet. So I am opening this topic.Okay so here’s the deal. I found a bug, not a big deal (for a user, for an engineer I don’t know 😋), maybe it’s my browser (I’m on Arc). It really doesn’t bother me, but, obviously, I want to report it to the team. I’m on a paid plan so I know I can open a ticket, but I also want to earn my points in the community forum 😏. So my question is: ¿Should I post in the community forum (as a bug) or submit a report ticket?E

Is there a Presentation Mode for mobile?

I’ve recently started experiencing some odd behaviour when I click on a object on a Miro board.Often nearby objects seem to be selected and then immediately jump out of position. I’m also unable to edit the object I originally selected.Initially I thought this was an issue that just affected one of my boards but now it seems to be happening on multiple boards. I’ve been a Miro user for 3+ years and have never experienced this kind of behaviour before.I’ve mostly experienced this behaviour on a Windows laptop running Edge.  

Want to confirm if Miro will work on the Alogic Pro with a stylus?

Sehr geehrte Damen und Herren,Ich bin Studentin und habe Miro in der freien Version. Gestern habe ich noch an dem Board „Brand Spaces Endabgabe“ gearbeitet und heute ist es plötzlich im Ansichtsmodus. Ich bin die Erstellerin des Boards das bedeutet ich hab eigentlich Zugriffsrechte. „Interaktiv“ ist das einzige Board was ich sonst noch benutze. Alle anderen brauche ich eigentlich nicht. Es wäre toll wenn Sie mir sagen würden, wie ich mein Board wieder bearbeiten kann.Mit freundliche n Grüßen.Felicia B.  

Hi, i have been working on a mind map the last 4 sessions and it isn’t saving all my changes.When I reopen my design all the concepts are still there, but one third of the last added concepts lost their text. They are reset too 'type something’. I tried to force a save in my last session, there isn’t a save button, so i did an export to an image. Hoping it would also force an update to the server. The image had all the last changes, yet when i opened the diagram the following day one third of my changes were lost again.  I also tried different browsers without luck.Please advice.  

本日支払いをしてアップグレードを行う場合、オプションを削除してしまったので、返金してもらうか、再度アップグレードしてもらうことが可能になりますでしょうか。ご協力いただければ幸いです。 I paid and upgraded today, but I accidentally deleted my team, so I was wondering if you could refund me or update again.I would be grateful if you could help me.

Is it possible to set up my miro board so that an export can translate swimlanes and items in there into rows and columns in an excel?

Hi I would like to change the plan and doesn’t work the apply, do you know how to make it? 

Dears,I am on a free plan (testing the product with one of my coachees) and I had created an interactive board to work with her on a number of tools. Since she subscribed to MIRO and joined the three tutorial boards, the system has locked the one and only platform we were in need to work together.Now the only option seems to upgrade my profile to paying profile, an option I am not yet ready to adopt. If I understand correctly, the fact that my client has subscribed to and interacted with the three initial tutorial boards has automatically blocked the one we created to work together and test the platform. I don't think it's correct to consider subscriptions even for those made on tutorial boards.Could you help me unlock my project so that I can continue to use it without having to resort to an upgrade? Also, because in this case, I would simply be forced to abandon the platform.Thank you  SF

I cannot use Miro anymore. After login, I get an infinite loading screen animation and the following JS error: Uncaught (in promise) TypeError: e.filter is not a function    at j (c~appEntry~canvasShowcas~viewOnlyCanvas.f11d01ff79700763.js:sourcemap:5:49005)    at r.get (c~applica.core.5bfd1917dbde5cbd.js:sourcemap:435:96573)    at Object.u [as teams] (vendor-application-core.65f73a43649078de.js:sourcemap:1:91157)    at t.getIn (vendor-application-core.65f73a43649078de.js:sourcemap:1:84210)    at r.value (vendor-application-core.65f73a43649078de.js:sourcemap:1:79444)    at r.value (vendor-application-core.65f73a43649078de.js:sourcemap:1:79777)    at r.value (vendor-application-core.65f73a43649078de.js:sourcemap:1:80661)    at o.<computed> [as project] (vendor-application-core.65f73a43649078de.js:sourcemap:1:69680)    at t.value (vendor-application-core.65f73a43649078de.js:sourcemap:1:91058)    at r.recur

I have a “starter” plan in Miro. Suddenly, during logging in,  it is asking the two-factor authentication without even explaining the process. How to turn it off? I can't see any option in the profile settings panel.All best,Marta

The padding in text boxes prevents true-alignment to the text. There is always an indentation and it forces me to to custom align every object to the edge of the letter instead of the text box.