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Why is Miro charging me for a third member when I've only used 2 of 3 paid users?

  • December 9, 2024
  • 1 reply
  • 25 views

Why is Miro charging me for a third member when I've only used 2 of 3 paid users? 

Best answer by ElvaMiro

hi ​@WonderDude234 

Sorry to hear you’re having issues. Since you have a paid subscription, you can also open a Miro support ticket. They will have access to see what is going on at an account level.

You can open a Miro support ticket by following these instructions: https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

1 reply

ElvaMiro
Mironeer
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  • Mironeer
  • Answer
  • December 9, 2024

hi ​@WonderDude234 

Sorry to hear you’re having issues. Since you have a paid subscription, you can also open a Miro support ticket. They will have access to see what is going on at an account level.

You can open a Miro support ticket by following these instructions: https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C