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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,700 Topics
  • 25,950 Replies
7700 Topics
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Linda FloreyNew Here
posted in Ask The Community
Which Template(s) to use for defining a problem or request?

Hello!Prior to elicitation of business requirements, triaging the request / issue requires asking a series of questions to determine efficient requirement elicitation.what template(s) would you suggest for defining a single issue or request?For example:Request from users: Visibility of customer's order date. I am looking for a template that states the request, then a series of questions / answers to triage for scope / complexity and priority: Change to existing data? If yes,...where is it currently displayed? Format? Purpose? Where does the data come from? Is it reportable? Who all has access to this data (inside / outside dept)?....IF NO?? Is it New data? If yes -> where should it be visible? Format? Who should have visibility to it?....  If / then format - which made me initially think basic flow chart. However, that would become very lengthy and may not be as efficient. Is there a template that is quick, easy to understand to serve as a “general” Triage effort? Thank you in advan

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1 year ago
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Julie HuiNew Here
posted in Ask The Community
Question about View Only

My issue is that I've created a "team" and invited students in my classes to it. In this version, only the 3 most recent boards are editable. However, students are using this team to create Miro boards for their other classes, so even if I only created 2 boards which I need to maintain as editable, those two boards switch to view-only because students are creating their own boards in the same "team" pushing my boards to view-only. There doesn't seem to be a permission setting to only let the admin create boards in the team. Is there any way to keep my boards as editable in my own team? Or do I need to upgrade to do this?

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Robert Johnson
1 year ago
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SamStamBeginner
posted in Ask The Community
Delete warning message

I accidentally deleted a sticky note. Why was there no warning message?

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1 year ago
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SamStamBeginner
posted in Ask The Community
How to contact author of template

I like this template Free To-Do List Template & Examples for Teams | Miro.I would like to make some changes. How do I contact the author of the template to get help?

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1 year ago
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Setthawut KulsrisuwanNew Here
posted in Ask The Community
Miro show an endless loading screen when opening a board with Brave browser

We can use since morning but when try to open on evening, it shown like an below image  

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1 year ago
Kyle Chipman
Kyle ChipmanMiro Hero
posted in Ask The Community
The New Board Thumbnail System is a Step Backwards

Howdy - I try not to foment negativity, but I strongly feel that the new Thumbnail feature for boards is a step backwards. When I’m navigating multiple boards across a project, I am visually scanning the custom thumbnail snapshots I’ve created as an indicator of the board contents. While it’s tedious to perform this preview area action, I’ve baked it into my muscle memory when creating and maintaining boards. For the volume of boards created it’s an essential step in upkeep and historical navigation.The ideal scenario would be a team-wide setting to enable automated, scheduled board content screenshots to create thumbnails, bypassing the need for preview areas to be manually selected. Something more closely approaching real-time visibility into board contents.The reason I say this new Thumbnail interface is a step backwards is that more actions have been introduced between the user and the act of capturing preview areas, in service of thumbnails that provide little utility in distingui

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Kyle Chipman
1 year ago
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Heather.StarkBeginner
posted in Ask The Community
Anyone else have a problem changing card size? (And fix it...?)

I am finding it impossible to change card size, for additional cards added after the initial card.   The vertical resize simply doesn’t work. The horizontal resize shrinks and expands font.  This smells like someone thinks of this as a feature.  Anyone else find this happens to them, and find a workaround?  tx

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1 year ago
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Christoph MonesNew Here
posted in Ask The Community
No adding visitor names option despite Smart Meetings beta

Hello, despite using the updated version of Smart Meetings beta, it is not possible for me to let visitors add their names. The option field does not appear. We are using the educational plan where it is stated to be included. Can someone please help me out or explain why this is happening?

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1 year ago
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Verena NiepelNew Here
posted in Ask The Community
Resolution download

Hello, I want to insert a Miro board as a jpg in my PhD thesis and need a high resolution for that. Which subscription do I need? 

231
Kiron Bondale
1 year ago
Matteo Maini
Matteo MainiNew Here
posted in Ask The Community
Google meet and Miro

Hi there!I used a Miro with Starter Plan and Google Account of my University (@unife.it). I can’t see a Miro in Google Meet in the activity table and I would need it so much.Can anyone help me?Thanks!

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Matteo Maini
1 year ago
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Daria PopovaBeginner
posted in Ask The Community
Can't download a board

Hello! I can’t download one of my boards, so I can't use it. It’s been all day long. Can you help me? 

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1 year ago
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mazylisNew Here
posted in Ask The Community
Miro board creation as a service?

Does anyone offer Miro board creation as a service?I would like someone to create a company structure (a bit complicated) on Miro for us. 

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1 year ago
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Bert SlagmolenNew Here
asked in Ask The Community
Sticky notes and authors

Is it possible to add automatically the name of the author to a sticky note? That way, working and brainstorming with group of people I (we all) can directly see who posted which notes.

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1 year ago
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Meela RibeiroNew Here
posted in Ask The Community
Bug on MacOS with labels and some words shuffling

I wrote "Test"on the red post-it, but it shows "Uftu"Hi there! I just got a new Macbook and when i opened miro, got scared with what i saw. The words are shuffled, looking like they're encrypted. It's funny because not all labels are affected. Buttons, links, descriptions doesn't work properly. At the board, texts on post-its are shuffled too. It's happening on Miro via browser and Miro app also.Does anyone has ever saw something like this? Please help me! Ps. it's not a virus, I scanned the mac (that is brand new), and it's only happening on Miro.

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1 year ago
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SamStamBeginner
posted in Ask The Community
Please authorize your account

I’m using the free version on the Windows app. I’m a newbie.When I click export the board, then Save to Google Drive I get “Please authorize your account.” How do I fix this?

2070
S
1 year ago
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HarrietNew Here
asked in Ask The Community
LinkedIn profile on board doesn't work

It seems to be a no-brainer - just paste the URL to the board and you will have the LinkedIn profile thumbnail show up.This just doesn’t work for me. Anybody else experiencing problems?Please help me do the trick,Thanks

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1 year ago
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Sharon Bristol MorseBeginner
posted in Ask The Community
I can not get the Hover text to work on any of the Miro toolbars.

Can someone explain how to get the hover text to work on toolbar items?  It works for other applications just not on any of my Miro Boards. 

34815
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1 year ago
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Ekaterina LesnikovaNew Here
posted in Ask The Community
Boards not loading

Hello! All boards on my account are not loading. Please help me correct the situation. Very important for work. Thank you!

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1 year ago
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SamStamBeginner
posted in Ask The Community
Where are boards saved?

I’m just getting started with Miro on Windows. Where is the text, sticky notes, etc. saved?

3022
S
1 year ago
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MichaelDcNew Here
posted in Ask The Community
Support the Firefox password manager

Firefox has a build-in password generator and manager.On the Sing-Up page the generator is not available.When Sign-in the password manager does not recognize the password field, and does not offer a saving it. Advantages would be:-Encourages stronger passwords-Better Phishing protection

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1 year ago
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Iman.MohamedBeginner
posted in Ask The Community
connectsticky

I recently registered at Miro Board as an educator. I am having a problem with the link when I connect the sticky note the size is two then even if I increase the size and the direction does not appear. Can anyone assist me? 

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Kiron Bondale
1 year ago
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Clara-Beatha BjörckNew Here
posted in Ask The Community
Language settings

Hi, How do I change language on my Miro? I get marks on basically all words since it seems like the language is set on Swedish, and I am writing in English. I would still like to have the spell check function, but I want it for English and not Swedish. I’ve looked in the settings but can’t find anything there.  

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1 year ago
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Gina LaMotteNew Here
posted in Ask The Community
Upgraded to a paid plan and now all my collaborators cannot edit the boards

Last week I upgraded to a paid Starter plan and the collaborators I had working on time-sensitive projects across 3 boards are now alerting me that they cannot edit the boards anymore. I have checked their status and that of the boards. - and have even received an email saying I have 12 active guests that can edit (but they cannot). What’s going on? Do I need to delete them from the board and then send a public link so they are a “visitor” - is this the proper way to share a board with a collaborator without making them a paid team member?Am I forced to upgrade to Business so they can edit the boards once again as a “Guest”?What is the difference between a Guest and a Visitor?  Does a board being “public” or “private” make any difference in this issue?At what point will I be forced to make Guests or Visitors paid Team Members? Lots of question and all the articles, emails and pop-up boxes on the platform contradict one another and confuse me. 

1163
Robert Johnson
1 year ago
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Drawify teamBeginner
posted in Ask The Community
Feedback on templates

Hello everyone, I am currently creating templates in Miroverse (in collaboration with the Visual Agile coach) to support Agile professionals. I uploaded two of them and the 3rd one is on the way. It would be really helpful for us to get feedback on the usage, look and feel and interest in these kind of templates. You can find them in the template section by looking for Drawify. Thanks a lot for your input! 

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1 year ago
R
Robin SurNew Here
posted in Ask The Community
A sens of achievement for the Team

I had an idea just right now and I would like to share it with you. I was looking for a way to show the progression in a workshop in order to create a sens of achievement for the team but I could find a simple tool. So I thought it could be nice to have this kind of feature to encourage people to stay focus and go further. What do you think ?

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Kiron Bondale
1 year ago
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