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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,888 Topics
  • 26,476 Replies
7888 Topics
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mriaorlovaNew Here
asked in Ask The Community
Editing guests and visitors

Hello everyone!I know this question has been asked many times before, but the answers I’ve managed to find so far don’t seem clear enough. I have a free account now (I use it for teaching) and I would like to upgrade my plan in order to create more boards, since 3 clearly isn’t enough. When choosing the right plan, I found out that all of my students are currently full-scale members of my board and not just guests or visitors, but as far as I understand I’d better exclude them from the board before upgrading if I don’t want to pay a huge sum of money every month… The question is:What plan should I choose if I want to have several boards, each having another person (i.e. student) than me as a guest editor? I don’t need students to have access to any other boards than the one I use with them, but I need them to be able to add files, move objects on the board etc. Can I choose for example the Business plan with only one member (i.e. me) so that a more or less infinite number of guests cou

1292
Robert Johnson
1 year ago
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Nicola BurkinshawBeginner
posted in Ask The Community
503 Service Temporarily unavailable

Anyone else getting this error this morning? Is it just me? 

212
Kiron Bondale
1 year ago
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Brandon83New Here
posted in Ask The Community
Thumbnail Support

its very annoying that I can’t upload thumbnails for the whole team to use, or choose to have thumbnails default automatically to an uploaded thumbnail. I seem to have to go in and manually upload the image to each board in a project every single time...

280
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1 year ago
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PylerNew Here
posted in Ask The Community
Lost boards

Earlier this week i lost 3 boards that my team and i have been using for the past 17 months. i have read the blogs on how to recover lost boards but our free plan stood no chance.If there’s anyone out there that can help these are some of the board links  

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P
1 year ago
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Jason DonaherBeginner
posted in Ask The Community
[RESOLVED] Font Resets in Tables When Loading Board

I have 3 boards with a number of formatted tables designed to move shapes in and out of them to designate production processes. My problem right now is that the font in some of the cells resets every time I close and load the board again. Has anyone experienced this and found a fix? Any help would be greatly appreciated.This is what it looks like normally. This is what happens when I close Chrome and open it again.If it is relevant, the issue fixes itself when I double click on any cell in the table, set the font size, or otherwise interact with the table. Thanks,Jason D

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T
1 year ago
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Keeley JNew Here
posted in Ask The Community
Law school

Hello! Does anyone have any good boards for any 1L classes? If not any tips on creating boards for law school classes to study for exams? Useful features 

310
K
1 year ago
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Gustavo HNew Here
posted in Ask The Community
List Text Size Bug

I have a table with lists in its cells that the text appear smaller than it should. If you click to edit the text it will turn normal but after exit the cell they return to be small. If I enter a new item in the list before exit the cell, the size will be normal. What can I make to soulve my problem?*Only the text of the itens of the list will be smaller, if the cell has text and a list, the text is not afectedThe same info in both cells. Left one with the bug, and the right one after insert a new item, excluding it and exit the cell. 

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1 year ago
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Mansoor ABeginner
posted in Ask The Community
[RESOLVED] version tab not appearing in board history

Hi, I am on a consultant plan, and noticed this morning that the version’s tab in history has disappeared. How can i get it back? as i need to restore a previous version to compare changes… any ideas? thanks

24911
Robert Johnson
1 year ago
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Debbie DickettsNew Here
posted in Ask The Community
How to add extra text and layers to mind map

I have created a mind map, I want to add in more options e.g where it says daily you tube posting another option above this, when I try to do this it selects the whole branch of that mind map and does not allow me to add  into it . Can anyone direct me on how to resolve this issue please? 

2181
Robert Johnson
1 year ago
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Trudy A WattBeginner
posted in Ask The Community
New Beta Interactive Presentation Mode, Full Screen Not Working

Screen grab of slide showing Frame Title in full screen mode  Hello! I have noticed a minor irritation when presenting using the new Interactive Presentation mode in my educator account. I typically use Miro for presenting my slides, screen sharing through whatever meeting platform I’m on (Zoom, Teams, etc). When I enter presentation mode, full screen no longer maximizes my frames (as slide) with a clean, black background and no toolbars (which I prefer). Now it shows the Miro grey background and, annoyingly, the frame title (as shown above). Is there any way to access the earlier version of presentation mode, where entering full screen shows only the frame on a black background, with no toolbars or frame titles? Am I missing something obvious? 

1787
Joe McLean
Mironeer
1 year ago
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Tommy MasonNew Here
posted in Ask The Community
TinyPNG x Miro

Hey all! This is my first topic post in the community so please be nice! I just wanted to start some chat around images. I use them alot in Miro and sometimes they’re full size screenshots of web pages that I’m auditing from a UX perspective. I’m having some issues around the size of the Miro board due to the large images making it very SLOWWWWW. Does anyone know of a automation with something like Zapier. I’m thinking something like Bamboo/Tiny PNG? 

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1 year ago
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TolleifNew Here
posted in Ask The Community
Miro App Windows opens Link in new Miro app. Can I change to default browser

I’m using Miro app on a  Windows computer.I create links on different Miro objects in Miro boards.When I click on the object a new Miro app opens as a default browser to the link (i.e. some company sharepoint). I don’t want the Miro app for this, I want my standard browser to open the link

1212
T
1 year ago
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Kiro2323New Here
posted in Ask The Community
[POSSIBLE ISSUE] Dashboard shows "modified by me" for a "last opened" by me board

Lately, the dashboard shows the boards as modified by the last user that has opened the board, and not  by the user that really lastly modified the board. Why is that so? It is really annoying to see all board “modified” even if there is nothing changed. Is there a way to change this new behavior?

2893
Robert Johnson
1 year ago
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weitzelBeginner
posted in Ask The Community
Bug reports: the bug report instructions do not work

Instructions to submit bugs to support@help.miro.com fail, as all mail to this address is responded to with 

582
Robert Johnson
1 year ago
A
AmyWalkerNew Here
posted in Ask The Community
Miro Webinars

Hello! I’m new to Miro and really want to attend the webinars available. Unfortunately, they are all in the “CEST” timezone and for me in Washington, US, the webinars take place at 2am. Any chance you can organize some training for times the fit those of us not in the CEST timezone? Thank you!

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A
1 year ago
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DLMTSNew Here
posted in Ask The Community
MIRO hanging

Why the Miro is Hanging suddenly and there is issue with Rotating the Objects 

401
Kiron Bondale
1 year ago
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yonghoon kimNew Here
posted in Ask The Community
gif issue

HelloI'm Biginer who just started playing miroI've uploaded several gifs, and it's very frequent that gifs don't work properly.What is the reason for this?If you put one up, if you put several up, this phenomenon is still happening.I thought it would take a long time to load because of the capacity of the image, but even if I wait a long time, this problem won't be solved.If I keep refreshing the web page, it just happens to run properly, which is very uncomfortable.Is this problem related to subscription services?I don't think so, but I don't know why.Please help meThank you.

2680
Y
1 year ago
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JayMoBeginner
posted in Ask The Community
My clicks act as if I'm holding shift

Since a few months ago something odd is happening to me and it’s really ruining my Miro experience. As the title - nowadays when I click off something onto another object it acts as if I’ve pressed shift and group selected them both. I have to press Esc and then select something else and it’s super annoying! Any ideas? And I don’t have a sticky shift key btw!

631
Kiron Bondale
1 year ago
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chrisiaruNew Here
posted in Ask The Community
Boards from Zoom not visible in Miro and vice-versa

I have installed the zoom integration and logged into my Miro account in Zoom. Nevertheless, I do not see my Miro boards in Zoom, and I do not see the Boards created in Zoom in the list in Miro. 

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C
1 year ago
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VeronikaKDABeginner
posted in Ask The Community
Presentation mode doesn't work. Help!

Hi,I made a workshop board in Miro for a workshop TOMORROW, and the presentation mode doesn’t work. We have a basic subscription, so it’s possible to invite people without an account to edit the board, but when I (the presentator) move around in the board in presentation mode, the participants don’t follow. Which I thought was the idea of presentation mode. There is also a part in the workshop, where I present some frames, and also there the participants don’t follow the frames if I click through them.I might find some workaround with sharing my screen but I think it might be confusing to switch between the shared screen miro and the “own” miro.

52716
Joe McLean
Mironeer
1 year ago
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Kieran WilliamsNew Here
posted in Ask The Community
5mb GIF limit

As of last Friday the 10th of Feb, the file size limit has changed to 5mb but I can't find any information about it anyway.Is this intended or a mistake, it miro almost useless for my position. 

2052
Kristin
Mironeer
1 year ago
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Craeg StrongNew Here
posted in Ask The Community
Gauge Chart for miro

Greetings!Looking for any advice and guidance on the easiest way to create and embed a gauge chart in miro.These kinds of charts are easy to make in PowerBI or Tableau, but do not appear to be supported natively in Miro.   If someone knows of a super simple way to create them and embed them, please let me know!    If the only way forward is to use PowerBI or Tableau, so be it, but I am hoping to avoid (for now) the time and expense of purchasing one of these tools and learning it-- seems overkill when all I want is a simple gauge.  many thanks!

3110
C
1 year ago
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Tranquility EdenNew Here
asked in Ask The Community
restricting edit permissions for specific frames to specific users

Hello all, I asked a similar question about. This a few years ago and as there wasn’t this functionality at that time am wondering if now, two years on, something like this has been implemented?I would like to have a single board and have a frame for each of my students. Each frame is restricted to be editable by only one user (and the board owner of course). Students can view other peoples frames (can even and post its around the outside of the frame) but cannot edit or add anything in someone else’s frame. Many thanks in advance for any feedback!

2463
Robert Johnson
1 year ago
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Joanne StevensNew Here
asked in Ask The Community
Sticky note "greyed out" / becomes inactive

Hi My team are all working remotely due to Covid and Miro has been so useful. However, a couple of people have encountered the same problem - they add a sticky note to the board we’re working on but it later becomes “greyed out” and inactive. Then no-one, including the author can edit it or even select it  - has anyone come across this? Any solutions? I don’t want our board to become a graveyard of dead stickies….       Thanks  Joanne

27087
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1 year ago
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EdBBeginner
posted in Ask The Community
Google Calendar & Miro Mind Map Integration?

Hi, Is it possible to make Miro nodes behave like task nodes and have these integrate with Google Calendar such as they appear in Google Calendar as events for the purpose of scheduling. Needs to be 2-way like ToDoist, so editing the event in Calendar updates the node in Miro. Is this possible? Thanks, Ed

4324
M
1 year ago
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