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Wrong payment amount

  • March 3, 2025
  • 1 reply
  • 33 views
A

Hi, my name is Polina I have been using Miro for some time now and decided to buy a subscription for 96$ per year. We pay in September, but on February 27th the charge came due 
468.41$ and it's wrong. I generally want to exclude team members and add only viewers. Please refund the amount and charge only $96 per year subscription fee as I need the money. I can't find an email from tech support. Please help me. Sorry for the inconvenience and I will pay more attention to this but please refund the extra amount. Thank you Polina

1 reply

Eca
Mironeer
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  • Eca
  • Mironeer
  • March 5, 2025

Hi ​@ARSKA Technologies,

 

Thanks for reporting this! I have your post converted into a support ticket so the team can investigate. You’ll hear from them soon! Please check your inbox for their response.

Eca :)
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