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All of a sudden, everything is gone from my miro board. Even the ‘Miro’ home widget. I cant do anything on my board, even if I right click on a shape, nothing appears. I dont know what I did, can someone help me?

If I am zoomed out using “fit to screen” so I can see all of the frames on my board, is there a way to zoom IN to a specific area or section of a frame (or anywhere, really), instead of just zooming in, and then moving around to the spot I want to get to?In other apps, this is usually done by grabbing a magnifying glass tool and then outlining the area you want to go to, and you jump right there.Thanks.

Hello,I'm trying to change the email adress for my profile. The new adress is an alias of my google account.After receiving the confirmation email and clicking the link, I get an error page saying "Hmm, that didn’t work. That page can’t be reached,… " . How can I solve this?Regards,Joris

Like this other thread, I am not able to see a size option for a sticky note unless I select multiple stickies, which is not ideal. This happens in the Chrome Browser version and the MacBook app version.Please can you advise how I can get the size control back, without selecting multiple stickies. Thanks

When I right click and hold with my mouse to drag the board / canvas around, the board keeps closing.  It doesn’t happen every time, but at least 50% of the time.  And it’s really annoying.My preferences are set for Mouse.How can I avoid this?Thanks.

 In the keynote, Rosanna showed how she integrated Jira and other data sources into a single table and then switched it to a timeline view.  This looks really handy. How did she do that and is this feature already available to us?  

Hi, I've tried the 'Share as presentation' export method in Miro.My question is, what is the function of the 'Copy link' button?I clicked it and received different links for each frame, but they still direct me to the first frame. I was really hoping it would take me directly to a specific frame.

The web clipper extension is the number one tool I use and it doesn’t work anymore. Please fix ASAP.  I get this error on both Chrome & Brave browsers. I am logged in to my active miro account.  

Dear community,On the org. chart feature, how do I create/modify the fields?

Even if I add a Star to a board for a project I'm not a member of, I can't find it in the latest version of Miro.In previous versions, I could find it in the Star List.Is there any way to find it?

For some reason, all the latest changes on my board disappeared, up to the 18th of October. How could that happen? How can I restore my data back? The version history is also erased 😥 And also, as a free user, it seems like I can’t use the customer support form. Does it mean that the Miro team doesn’t care about such cases? 

Hi, I am trying to test and experiment with the new Miro AI prototyping tool seen here (36mins) https://miro.com/innovation-workspace/?utm_source=braze&utm_medium=in-app&utm_campaign=whats-new-modal-IW-is-live#videoI don’t see the feature available when I use Miro AI in my boards - does anyone know if this is still in Beta or whether it’s a premium feature? We have a business account with Miro that includes Miro AI features. Thanks,Mark

I’d like to move an object from one board to another. I can select the object and choose copy from the menu. But for the life of me I can’t find a way to paste once I am on that other board.

I’m using Noto Sans on windows/chrome and if you make any part of the text bold, the bold part collapses and overlaps the other text? Is anyone else seeing this? Thanks!

Hey there! I cannot see the Prototype option that was showcased during the Innovation Workspace keynote. What could be the reason for that? Has it been fully rolled out?

What are the limitations on the use of exported images of the boards I create on a free account? The policy is vague, in my interpretation, on this; it says something about for internal use only.For context, I was asked to make a graphic syllabus for a course I teach, and I’d like to actually use the graphic in my introductory presentation and syllabus, but it will be available online to people without an account.This is not a technical question: I have the image of the board exported already and ready to insert into my presentation. It is strictly a legal/policy question.

The email address registered with Miro is no longer valid. Miro will not change my email address, so how can I get a response to any request for help since it gets sent to my registered email address?I started with Miro back when it was RealtimeBoard. My account was registered to my personal email address, When my company started using Miro, I was able to access both accounts (company and personal) with one login. Awhile back I changed the registered Miro email to my work address (at the request of the company’s Miro administrator). It appears that this has confused Miro’s system, as when I try to change the email address back to my gmail account, Miro says that the email address is already in use. When I try to use a different email account, Miro never sends the confirmation email, so it never goes active. How do I get support for this? I recently retired, so any email sent to the registered email address goes to the bit bucket. Again, so how do I get support?[Edit to remove email add

I’m at my wits end. I created a miro board under a free account. I’ve been working on it for months. Now I can’t find my account at all. I’ve checked my history on all of my browsers (Safari, DuckDuckGo & Chrome) and I can’t find any inkling it ever existed. Has anyone else experienced this? 

Is there a way to share the miro board with a user from another team. (not a guest).

Hi team,It seems that using the new timeline intelligent component, continues to close the Miro core toolbar.Platform: Desktop appOS - Mac Sonoma 14.5 Other than constant refresh [command + R], is there any updates / insights?Many thanks in advance!cheers, JD

I would like to use the JIRA Team as a column or swimlane in the Planner. Is that available?

Hi, everyone! I'd like to know if there's a way to type while on Presentation mode. For what I could see, when I present, the tools that appeared on the left of the screen are: the sticky note, pen, and comments. Is there a way to add the text box, as well? 

Hi,I recently logged back into Miro after using it a while ago to create documents for my startup. I used the Lean Canvas and User Persona templates for these boards, but I can no longer find them on my account. It seems like there have been some changes to the platform since I last used it, and things aren’t as I remember.Could someone assist me in locating my boards?Thanks,Sam

We have three team admins on Miro, but all of them have left the company. How can we grant permission to another member to remove team members?

Hi there!Does anyone know how to restore a backup? I have looked through all the materials I fond but I still cannot see the button "Import" albeit I have paid account :(