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Drag, Drop and Delete

  • February 14, 2022
  • 3 replies
  • 103 views

Hello,

I cannot drag, drop or delete any of my user stories.  Can this be an access issue or a bug issue?

 

Thanks,

Kelly

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3 replies

Kiron Bondale
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  • Volunteer Community Moderator
  • 3040 replies
  • February 14, 2022

@Kelly Tresslar -

Are you the board owner? Are you able to duplicate or copy & paste the stories (I’m assuming you are using cards or the Kanban board object)?

Kiron


Robert Johnson
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  • Volunteer Community Moderator
  • 7271 replies
  • February 14, 2022

@Kelly Tresslar - If these stories, i.e., Cards, are in either a User Story Mapping or Kanban framework, this is a common issue - it happened to me just last week while creating a number of Cards in a Kanban framework.

To resolve this, I have ended up having to complete a number of steps, not all of which are always required, but I can never remember what exactly fixes it:

  1. clear my browser cache
  2. sign out and back into my account
  3. close and reopen the browser
  4. if using the desktop app, reset the application data

At least one other post on the topic:

https://community.miro.com/ask-the-community-45/resolved-can-t-move-delete-kanban-card-1170


Thanks for the quick response and help!

 


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