Hi community!
I deleted an old user, which also led to deletion of his boards. We're on the Free plan.
We still have the URL, screenshot shown below.
I found https://community.miro.com/ask-the-community-45/deleted-user-also-deleted-boards-4116 and https://community.miro.com/ask-the-community-45/deleted-user-ends-up-deleting-board-2015.
For our team, and myself (Admin) there is no trash can showing (screenshot).
As far as I know, the his old boards were transferred to me.
+13"As far as I know, the his old boards were transferred to me."
During the member removal process, you should been promoted to choose a new owner:
Did you see this prompt and choose yourself?
Your other option is to ask every team member to try to open the board, asking them to look for a "restore" action, like so:
Hi Robert!
Thanks for the response.
Indeed I was prompted to choose. Sadly, I was trigger happy. I'm quite sure I selected myself, but not 100%.
Is there a way to check this?
I'll ask everyone to check. Not very hopeful though, half of the people is on holiday 😥
Do you think the missing trash can is a buggy situation?
Thanks again!
+13You can test the trash can by creating a test board, saving the link/URL, deleting the board, and then try to restore it.
If that works, another option is to delete those on vacation from the team (and choosing yourself as the new owner as you do, and not deleting their content), and then immediately add those members back (there is an "Invite new members" link from the Users page. Now they will still be teembers, but you will own all of their content and could try to restore the board you have been looking for.
You saved me ~6 hours of work. Thanks 100!
+13To clarify, the Trash bin is not available on the Free Plan:
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
