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Disappeared controls

J

Hello - I am a “free” board owner.  Until about a week ago everything was fine. Then the controls disappeared. Yes, I have followed all the suggestions from others (including incognito, alternative browser etc) and still there are no controls.  This board has been shared with a colleague who does have full control.

I have been considering upgrading to the paid version but from this experience am more than a little concerned about the stability of Miro.

Looking forward to some additional suggestions to help ease back my high grump index.

    Was it helpful?

    6 replies

    J
    • JohnK
    • Author
    • Beginner
    • 3 replies
    • June 23, 2022

    I’d certainly welcome any suggestions as to how this problem may be addressed.

    Robert Johnson
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    • Robert Johnson
    • Volunteer Community Moderator
    • 7345 replies
    • June 23, 2022

    @JohnK - Did your board look like this?

    Source: This post.

    If so, the issue should have been resolved.

    If that was not your issue, a screenshot of what you are seeing may help.

    Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
    J
    • JohnK
    • Author
    • Beginner
    • 3 replies
    • June 24, 2022

    Thanks for getting back Robert --- the screen is like this:

    The down chevron simply move the controls down a smidgeon and top chevrons appear -- click that and the left margin goes up again.

    Cheers

     

    Robert Johnson
    Forum|alt.badge.img+13
    • Robert Johnson
    • Volunteer Community Moderator
    • 7345 replies
    • June 24, 2022

    @JohnK - Thanks for sharing - that helps.

    This is likely due to either a really small physical display (e.g., a small monitor or laptop screen) or your displays resolution is too low (or your browser window is not maximized).

    See this post for an example of how not all app/tools will display when your displayable space is small:

    https://community.miro.com/ask-the-community-45/board-owner-with-the-symplified-menu-8671?postid=36753#post36753

    Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
    J
    • JohnK
    • Author
    • Beginner
    • 3 replies
    • June 25, 2022

    You nailed it Robert --- it was a matter of maximizing the browser’s window.

    Many thanks for your assistance for resolving this tricky and irritating problem.

    May the force be with you.

    Cheers

     

    Robert Johnson
    1 person likes this
    • Robert Johnson
      Robert Johnson
    M
    Robert Johnson wrote:

    @JohnK - Thanks for sharing - that helps.

    This is likely due to either a really small physical display (e.g., a small monitor or laptop screen) or your displays resolution is too low (or your browser window is not maximized).

    See this post for an example of how not all app/tools will display when your displayable space is small:

    https://community.miro.com/ask-the-community-45/board-owner-with-the-symplified-menu-8671?postid=36753#post36753 doodle cricket

    I sincerely appreciate your help in overcoming this challenging and annoying issue.
     

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