Disappeared controls

  • 22 June 2022
  • 6 replies
  • 168 views

Hello - I am a “free” board owner.  Until about a week ago everything was fine. Then the controls disappeared. Yes, I have followed all the suggestions from others (including incognito, alternative browser etc) and still there are no controls.  This board has been shared with a colleague who does have full control.

I have been considering upgrading to the paid version but from this experience am more than a little concerned about the stability of Miro.

Looking forward to some additional suggestions to help ease back my high grump index.


6 replies

You nailed it Robert --- it was a matter of maximizing the browser’s window.

Many thanks for your assistance for resolving this tricky and irritating problem.

May the force be with you.

Cheers

 

I’d certainly welcome any suggestions as to how this problem may be addressed.

Userlevel 7
Badge +12

@JohnK - Did your board look like this?

Source: This post.

If so, the issue should have been resolved.

If that was not your issue, a screenshot of what you are seeing may help.

Thanks for getting back Robert --- the screen is like this:

The down chevron simply move the controls down a smidgeon and top chevrons appear -- click that and the left margin goes up again.

Cheers

 

Userlevel 7
Badge +12

@JohnK - Thanks for sharing - that helps.

This is likely due to either a really small physical display (e.g., a small monitor or laptop screen) or your displays resolution is too low (or your browser window is not maximized).

See this post for an example of how not all app/tools will display when your displayable space is small:

https://community.miro.com/ask-the-community-45/board-owner-with-the-symplified-menu-8671?postid=36753#post36753

@JohnK - Thanks for sharing - that helps.

This is likely due to either a really small physical display (e.g., a small monitor or laptop screen) or your displays resolution is too low (or your browser window is not maximized).

See this post for an example of how not all app/tools will display when your displayable space is small:

https://community.miro.com/ask-the-community-45/board-owner-with-the-symplified-menu-8671?postid=36753#post36753 doodle cricket

I sincerely appreciate your help in overcoming this challenging and annoying issue.
 

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