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[RESOLVED] HELP! Notes section doesn't allow Visitors to edit anymore.


None of my guest users can edit in the Notes section. I logged in through my free account to test and got a notification that the Notes section is now “View Only Mode: Notes have been disabled in your organization.” 
I can’t figure out how to turn that feature back on (even though I didn’t turn it off in the first place).

Anyone else having this issue? How did you fix it? 

Thank you!

 

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October 24, 2022

This issue has been resolved.

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4 replies

Robert Johnson
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  • Volunteer Community Moderator
  • 7248 replies
  • June 7, 2022

@Drue McLeod - I am receiving this error to:

 

To clarify: This is happening for Visitors, not Guests.

I will create a support ticket and reply back here with what the support team tells me.


Robert Johnson
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  • Volunteer Community Moderator
  • 7248 replies
  • June 7, 2022

Update #1 from Miro support:

Thanks for reaching out and reporting this. 
 
As it turns out, I have a request that's open with our development team currently to investigate this issue. I really appreciate your report, as it allowed me to reproduce the message with the visitors condition, and as such I have been able to escalate this to our tech team for further investigation. 
 
Please bear with us while we investigate this and get back to you with further details. Thanks! 


Robert Johnson
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  • Volunteer Community Moderator
  • 7248 replies
  • October 22, 2022

My update on this is that I have asked the support team for an update.


Robert Johnson
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  • Volunteer Community Moderator
  • 7248 replies
  • October 24, 2022
Pinned reply

This issue has been resolved.


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